Thumbtack Community
Discussion List
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RESPONSE TIME BEING CHARGED FOR OFF HOURSI take pride in responding to my customers with an hour when my office is open from 9am-8pm EST. Today I see i am being charged for not responding during off hours which completely skews my response time. NOT RIGHT!!! Chris Cavall… -
[Advice from Community members] Collecting reviewsOne of our new Community members, @pr660 recently posted this question in the Community about collecting reviews from past clients that were not found through Thumbtack. I thought this would be a great opportunity to put our hive mi… -
Help! Thumbtack no longer giving me leads or views!Hello! I am trying to figure out what is wrong with my thumbtack account! I have not gotten any leads or views for 2 months, which is very problematic because Thumbtack is a vital part of my teaching business. There was a point wher…
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NewI’m new to this but I really need to find some work
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OC Fitness TrainingMy name is Ian Gordon. I’m a Certified Strength and Conditioning Specialist (CSCS) working as a personal fitness trainer in Irvine, CA. I’m the owner of Gordon Performance Solutions. I provide mobile fitness training services at you…
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Back to school tips?Heya fellow parents or anyone going back to school themselves! My son (my youngest) is getting ready to go into his sophomore year of high school and I just. can't. even. believe. it. So crazy how fast time flies, especially the las…
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[Closed] July Contest: Add your profile photo.This is your space to connect with other business owners in your area or industry — to share ideas, exchange best practices, get help on challenges and celebrate wins together. To help make this feel more like a Community space, we …
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I'm looking for Three Thumbtack Pros to MENTOR & HELPHello Everyone! I am looking for THREE people to enroll in my Thumbtack Master Class & I will help mentor you as you take the class. If you would like learn more and some tip and tricks to be even better on the thumbtack platfo… -
Thumbtack tipsOnce you are locked in on thumbtack it’s a routine I wake up normally around this time and double check my leads even when I have a project that day. here’s a few tips I would like to share. following up with clients are key normall… -
OpportunitiesI'm sure it can't just be me, but no "opportunities" lead (ever) for all of 2022 has not even "read" my message to them. I get that I will not be hired 100% of the time, but I don't see a "read' checkmark on…
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Looking For Participants for an Usability Study (Thumbtack Pro)Hello Pros, I work full time as a UX designer for an ecommerce company and I run an irrigation business on the side. As a UX designer and a Pro, I cant help but wonder how Thumbtack Pro app can be better. So I am looking for partic…
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Suddenly my profile is getting 0 views and 0 leadsI've gone from getting 400 plus views and multiple leads, to nothing. Opportunities and leads that went to other pros aren't showing up. I have two pro thumbtack accounts, for my Makeup Artistry, and my older account is showing le…
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Help finding funds to start your businessIm just curious, i always hear about different help that s out here to help people like myself and other black women that are trying to get there businessess up and going..but dont have enough revinue to do so, is there really help…
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LOWER SEARCH RESULTS FOR HIGH RANKING PROSWe have been on thumbtack for over 3 and a half years. Over this time, we have made changes to ensure we are in good standings with thumbtack, while taking care of our customers , and keeping a 4.9 Star rating. We respond with a les…
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Photos on my profileI officiate weddings. The way Thumbtack has things set up is that before I could get my profile online, I had to provide three reviews. So I asked some folks who I had officiated their wedding to post a review. The first couple who …
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What is a Community Leader and how can you join us?Previously in our online pro Community, we felt there was too much Thumbtack and not enough Thumbtack pros. So, we’ve enlisted an incredible group of pros to lead and inspire this Community - our Thumbtack Community Leaders. Communi…
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Help with leads I don't get hired fortoday i got a lead from someone for 8 target chair assembly. i greet the customer and i got a message that says i already hire someone. i pay $33 for that lead and I'm assuming the other 3 pro pay $33 too. request a refund just to b…
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July Pro Highlights"Our favorite thing about what we do is getting the opportunity to participate in our customers’ big life experiences by delivering a high-quality and stress-free service. The joy and relief we provide to our clients are what k… -
Interior & Exterior paintershope all is well painters I am a shaq from Courteney paints out of Massachusetts and would love to start an event based on networking brainstorming and connecting with other pros local and in different areas to build on ways to be …
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Announcing a new integration with Hatch: Send immediate replies.We’re excited to introduce Thumbtack’s integration with Hatch, part of our focus on finding new ways to help you streamline your workflow. With our Hatch integration, you can instantly respond to your Thumbtack leads, send follow u…
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Platinum StatusHello, I have platinum status but I do not know how to access my thumbtack concierge. I reached out to thumbtack support via email to update a review from a customer I met on thumbtack from unverified to verified. Instead I got two …
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Feeling hopelessPersonal Trainer, and I don’t know what it is, but it seems like the last 6-8 leads in the last 2 weeks, either ghost me, change their minds due to price, or decided they can’t afford to train. Of course I’m out $31 ea time! Thumbt…
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Are you joining us tomorrow for CommuniTEA - our live Community networking event?We would love to see you there. Here are the details and RSVP information. Comment below if you have questions. I'm looking forward to getting to know you all.
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Welcome to our new Community members! (7/5)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Refund requests with frustrating responsesThumbtack guides you to keep your calendar up to date so that you don't pay for leads that you can't attend, however, even though the date is blocked on the calendar, enter leads, you request a refund, say that the requested date is…
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[CLOSED] June Contest: Preparing for SummerIs anyone else totally weirded out that it's already June?! It's got me thinking about Summer plans - like camping, hiking, and road trips! But, as business owners Summer can bring challenges. Some of you are heading into your busie…
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Anyone having difficulty transferring Google reviews to Thumbtack?I have many client reviews that I'd like to add to my Thumbtack profile but it's not working and I've been unable to get any support directly from Thumbtack. Any advice is appreciated. Chris Conner Photography -
Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work re…
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Notarization ServicesMy name is Evangeline Torry the owner of Trinity Notary Services. I am a Mobile Notary for the Commonwealth of Va. and I am also a Certified Loan Signing Agent. I would love to handle your notarial needs. Visit us at: www.trinit…
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Refund Issue regarding Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work remo…
Resources
Welcome! Check out our Community Code of Conduct. (review here)