Thumbtack Community
Discussion List
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Fun drama threadGentleman reached out to us through Thumbtack, we sent a proposal, did the work (structural assessment), and he paid. He then tried to use our report to get a license with the state. State denied him, because even the report said th… -
Local cleaning jobsI’m in the Florence area looking for cleaning services?? I’m over 10 years experienced. I love putting a smile on my customers faces.
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Paint color lead for $58.00Yesterday I received a lead over an hour away (that's ok) with the heading 'Exterior Design', which I was charged $58 for (ok if its really that)… But it was a lead for exterior paint selection and estimates. Thumbtac…
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How do we get paid for clients that disappear?Twice now this has happened me, and I emailed support with the required info and they don't respond I get a lead and both times the lead sheet said PAID on it, which I can only assume means they prepaid for this job I get done …
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Is it just me or has Thumbtack dropped the ball lately?I was poking around my account and checked my pro status and realized for the first time since 2019 I'm not going to have my platinum top pro status. The thing is, it has nothing to do with me or how I conduct my business, and…
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Why was the booking inquiries system closed despite positive feedback from pro's, will it return?Over the past year, we had a much better experience using a pilot booking inquiries system—where we paid per lead after quote discussions and confirmed bookings—compared to the direct leads model. Before switching, we spent a signif…
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1st lead Disconnected #Hey i just signed up today and received my 1st lead but it was to a number that is disconnected and the client never responded. Am able to receive a refund for this? And why dont they 2fa the client numbers like they do ours?
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August 2025 Pro Highlight — Meet Tony.Meet Tony, a 4 year Top Pro home services pro with over 100 5-star reviews — and Pro Advisor on our Thumbtack Pro Advisory Board. Tony is the owner of WiseChoice Home Services in Colorado. We asked him about his Thumbtack experience… -
Thumbtack removed our business page without any explanationHello everyone! Need help! Thumbtack deleted our business profile without any explanation at all. We have been growing the page for many years. We had over 400 five-star reviews. We spent over $70,000 on buying leads in the last 12 …
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New hereHi everyone! My daughter & I recently just started helping others to keep a nice tidy and well organized house. New to this online community of hard working people -
Need any Pro tips?Hi Pro Community, While I am spending a beautiful Saturday working on some projects that I just can't seem to get to during the week, I wanted to reach out and introduce myself to any relatively new Pros on this forum. I am the… -
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ACCOUNT DEACTIVATION OUT OF NO WHERE- LINKED TO WIFES OLD ACCOUNTMy husbands TT was deactivated due to being linked to an account I had years ago before we were even together that I never even used. Now they are saying that I need to resolve my issues first but I have tried to get in connection w…
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California Specific QuestionI'm asking this knowing Thumtack operates in all the US and rules vary widely. However, Walmart.com, Amazon, Home Depot ETAL have figured out how to mark products as "not available in XXX State" and prevent shipping …
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Opportunity LeadsThese opportunity leads are an attractive option. Question on how they are charged. When looking at them it clearly states we are only charged if they respond. What if they are polite and respond saying "no thank you we fou…
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How Long Does It Take for Background Check?So last week I encountered "Sever error" when submitting my SSN for a background check. I found an old post here and submitted my background check through checkr. It's been a week or more and is still processing. How…
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Welcome to our new Community members — August 2025If you're tagged in this post, you joined the Community in July - and we're so glad you're here! Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Cleaning serviceHi, I'm looking to expand my client base. If you, or someone you know is in need of a reliable cleaning service please give us a call at (623)-224-0625. Thank you have a great day.
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Geotargeting X Mile Radius and Works RemotelyI build websites and I only want to target leads within a 15 mile radius of my business. This is for budget reasons. My strategy right now is to market to my local area. I set me travel area to 15 miles. However, I also selected t…
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RewardsHow do I join Ive tried now a bunch still nothing and I should be at platinum for some reason I've sent messages to ppl for review's and they responded but still not getting no change there
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Atlanta Pro Mentorship & Networking Sessions
Looking for advice on how to grow your business with Thumbtack? Whether you're new and figuring out how to get started, or you've been with Thumbtack for years and want to get more from the platform, Atlanta Pro Mentorship is built specifically for you. Learn from Top Pros, ask questions about using Thumbtack, and get…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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