Thumbtack Community
Discussion List
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Marketing advice from industry experts.One of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During this Pro Rewards period pros with Gold and Platinum status have been learning about marketing strategies with Boot Camp Di… -
Rankings/ListingsIt's been three weeks and I have received zero targeted leads. I have been checking my rankings daily, and I do not even show up in the list of persons available for the service I offer. As a TopPro for several years, I find this … -
Thumbtack Swag!What a fun surprise to kick off my week: treats in the mail! I love receiving customized leads from Thumbtack and that they make it so easy for my clients to find me. off and running now to my next organizing gig… New bag and pen in…
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January Pro HighlightsI love providing a safe space to tackle what may not come easy for some people. I truly believe a clear space provides a clear mind. Thumbtack has provided a way for me to connect with people directly and safely and allows me to hon… -
Prices not being shown to potential clientsI set up my prices and the pricing page says prices are live, yet anywhere from 60-75% of my leads show this: When I brought up this bug a year or so ago, I was told my prices are live and everything looked fine. If that's the case,… -
Issues with refundsI've been using Thumbtack for many years and it was great experience. But recently I feel like something changed and the Thumbtack cares about money only. I've submitted refunds for leads which are clearly fall under refund policy. …
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JOIN US TOMORROW for CommuniTEA: 30 minutes of networkingSee the event details here and join us to meet other pros!
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Client supportI find it interesting that Thumbtack gives sales and marketing advice. Has anyone tried getting Thumbtack Customer Support on the phone? If I treated customers the way Thumbtack does, I'd have gone out of business a long time ago…
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Giving back, together: Holiday celebration follow-up.We want to share our gratitude with all the Pro Rewards members who helped us select St. Jude’s Children’s Research Hospital as the recipient of a $10k grant during our Pro Rewards Holiday Celebration. Together, we’re making a diffe…
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Year in Review: Looking back, looking forward.Before we begin tackling our plans for 2022, we’re taking a moment to look back and recognize all the achievements of 2021. In another year marked by significant shifts to our daily ways of life, Thumbtack pros and customers have be…
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Welcome to our new Community members! (1/4)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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WINTER CONTEST: Thankful.What are you thankful for? What inspires you? Or what ways do you choose to give back to your communities? Share your thoughts below for a chance to win some Thumbtack swag! I am truly thankful for our community of Thumbtack pros. Y…
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Upcoming event from US Chamber of CommerceI registered for this event and thought some of you might be interested as well. The keynote speakers look pretty cool and the topic sounds really interesting. Here is the event page for more info. It's free and it's virtual! Hope t…
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Thumbtack Refund Policies & Customer Service is very disappointingI have used TT for years and even though I have had my reservations, the site has been good to me and meets my needs. Recently, Thumbtack has taken turn for the worse in following its own refund policies and responding to inquiries …
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Happy New Year! Tips from your Community Leaders.Welcome back, everyone! We hope you enjoyed the holidays and are ready to hit the ground running in 2022! We asked our Community Leaders, and your fellow Thumbtack pros, to share some of their best tips for the new year. And here’s …
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giving backI give back by offering discounts to our veterans as well as teachers. I feel like both are under appreciated and under payed so It’s the least I can do. Also I am truly thankful for this platform. It has generated a lot of …
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Welcome to our new Community members! (12/2)If you're tagged in this post, you've joined the Community in November - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whatever …
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Group Highlight: Home ProsIf you're tagged in this post, it means you let us know that you are in a home industry category on Thumbtack. I wanted to personally remind all of you that this group for Home Pros exists and that it is a space for you to network, …
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Dealing with rejection and how to sell the productI'm sure if you're reading this you have gone through many struggles as an entrepreneur. There's no question that we all deal with rejection all the time, and it can definitely take a toll on us as humans. I know when I first start… -
ICYMI: Our Virtual Holiday CelebrationIn case you missed it, here is a recording of our virtual Holiday Celebration from earlier this week. You'll hear from pros who are giving back to their communities, a thank you from Thumbtack's co-founder, and more. You can also do…
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[POLL] What are the best ways to give back to our communities?In the spirit of the season, we would love to know what ways you give back to your communities! Share ideas - and if you have a story about giving back, we want to hear it in the comments - and maybe you'll be featured here in the C…
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Anyway to add voice memos?I am about to take a vacation for a week & won't be available for sales calls with leads. I wasn't going to turn off services this time, but wanted to add a more personal touch. I have a video recorded with behind the scenes of …
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Thumbtack and the help i never receivedI contacted the Thumbtack company last Thursday and talk to a lady who explained to me that Thumbtack was a great way to get in front of customers and connect with those needing help with there projects they want to get done. She w…
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A (virtual) celebration and a chance to give back.On December 14th we’ll be hosting a virtual holiday celebration for our pros — not only to celebrate and recognize all that you have accomplished this year, but to join together and give back to the causes that are important to you.…
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November Pro Highlights"My favorite thing about what I do is being able to help people when they need something to be notarized right then — and being a mobile notary, I'm able to come to all my clients quickly. To be a successful business owner, you…
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Does the price you offer affect your ranking?I had a conversation with support about why we went down (however nothing changed) and the representative said that all other companies reduced the price since the hot season is over and that's why you went down in search. The other…
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Meet Anastacio “Stat” Valverde.A 4-year Top Pro and current Platinum pro, Stat can make it look easy. But he shares: “One of the biggest challenges I face as a business owner (and many others say the same), is self doubt.” Stat has faced that self doubt head on a…
Resources
Welcome! Check out our Community Code of Conduct. (review here)