Thumbtack Community
Discussion List
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Have any pro's had any suspicious leads that do not get refunded? I am very concernedHi there, I am a very concerned pro. I havent had a lead in a months until I recently got two. The first one was no response in the app and outside the app. Which is frustrating and sketchy even if it does fall under your policy. bu… -
Pressure Washers Lead QualityDoes anyone have any suggestions on how to get better lead quality. Do you feel thumbtack is just a short term fix until you grow and get better leads at lower cost from google my business. I personally have a love hate relationsh…
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Why I'm I not given a specific reason for denying my request for refund?It is not fair to be charged when a person that request my services never looks at my quote or does not respond to texts and will not answer the phone. This was not done in good faith and I should not be charged for it.
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Help resources: Community, Help Center, and SupportHi everyone! I wanted to do a quick re-intro, since many of you are new to the Community. I am Dusti, and I have been at Thumbtack for about 6 1/2 years (crazy how time flies). Before coming to Thumbtack I was a business owner mysel… -
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Leads, unreponsive customer,I started 3 months ago, 1st couple of months went well, and My closing ratio was over 50% I have 18 reviews all 5 stars but last month I sent most of the leads and was not able to close one way or another. Mainly Unresponsive Cust…
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¡Recomiende a un profesional y gane hasta $1000 en créditos! 🤑¿Conoce a algún profesional independiente excepcional que aún no está en Thumbtack? ¡Recomiéndelo y ambos podrán beneficiarse! Thumbtack ofrece un programa de referidos que le permite ganar crédito para su cuenta al recomendar a otr… -
Thumbtack OpportunitiesI have a question about "opportunities". I got a lead yesterday for which I paid $52 and had to compete against 4 other vendors. 3 of the 4 of us responded within 10 minutes. YET the lead still went to the opportunities ar…
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Abandoned by ThumbtackI signed up for Thumbtack as a pro and within minutes was contacted by a representative who outlined a package where I would get personal assistance from him with the set up and for the first 60 days of service. I needed to discuss …
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I reached the top pro goals but didn't get the badge.Since I reached the gold goal, the application only sends me an email congratulating me on my silver status. I managed to reach the platinum goal and didn't get the seal, and Thumbtack sent me an email congratulating me on my s…
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¡Nueva Serie de Webinars para Profesionales en Español!¡Hola profesionales! 👋 ¿Es nuevo en Thumbtack y quiere aprovechar al máximo su experiencia? ¡Únese a nuestro Webinar Mensual para Profesionales Nuevos, diseñado específicamente para ayudarlo a empezar y tener éxito en Thumbtack! Es… -
Your Pro Summit recap.We recently held a Pro Summit for select pros and rolled out some exciting product news. Even if you weren’t able to attend, we want to make sure you all have access to the updates that were covered at the event. New booking options…
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Swag searchingI’m still trying to get my swag, I’m not sure where to go? there’s a link in the email I just received but it only takes me to the thumbtack app. how do I get my swag? thanks, mariely
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Is there a way to contact Thumbtack Support?Thumbtack was unable to verify my license but it is because they contacted the State and they needed to contact the County that issued it. How do I tell them to verify with the appropriate entity? It states who to verify with on the…
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False Negative Reviews- Yes, Thumbtack Allows These to Stand Without EvidenceToday, I received a negative review riddled with lies from a man named Fardad Niknam. I never provided him services because he refused to make any payment, yet Thumbtack has allowed the review to remain. I also selected that I was n…
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Is this platform a scam?I've spent nearly $1000 this month on leads and it has produced a single $30/lesson student. It will take more than 30 lessons for me to break even. Pretty sweet deal for Thumbtack; not such a sweet deal for me. Am I doing some…
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Clarification for Direct Leads@DustiO or ANYONE... I would like to know what are the requirements to show up for direct leads. I mean... if I set my calendar for absolute zero availability for the next 2 months I will not show up for any searches... but if I a…
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Who is tuned in to the Pro Summit right now?And what has peaked your interest?
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¡Crea una Introducción Impactante y Gana Más Clientes! ⚡La Introducción de su perfil es su primera oportunidad para captar la atención de los clientes. ¡Aprovéchela al máximo! ¿Qué es la Introducción? Es una sección libre en su perfil donde puede destacar lo que le hace único. Piense en…
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Lead prices and competitorsHi, I've been using Thumbtack for a while and have somewhat enjoyed getting new clients, but I’m wondering why, whenever a client looks for a photographer for example, they’re given multiple competitors to choose from. In my op…
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