Thumbtack Community
Discussion List
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Anyone having difficulty transferring Google reviews to Thumbtack?I have many client reviews that I'd like to add to my Thumbtack profile but it's not working and I've been unable to get any support directly from Thumbtack. Any advice is appreciated. Chris Conner Photography
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Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work re…
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Notarization ServicesMy name is Evangeline Torry the owner of Trinity Notary Services. I am a Mobile Notary for the Commonwealth of Va. and I am also a Certified Loan Signing Agent. I would love to handle your notarial needs. Visit us at: www.trinit…
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Refund Issue regarding Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work remo…
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same client keep bookingI have a client who kept on booking me just to ask me question i have come to a decision to not work for her anymore but she stilll have options to book me and makes me loose money how can i fix that
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Have y'all been harassed/SA'd by a lead on Thumbtack?What did thumbtack do about it?
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just introducing myselfHi, I am Dieuwke, dog trainer and owner of Orion Dog Training in San Jose, (www.oriondogtraining.com) Trying to see how this all works, Thank you,
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Welcome to our new Community members! (6/8)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Changes made on my profile doesn't get reflected on customer viewI started my Thumbtack account about 10 days ago. I have completed my profile and got a couple of direct leads. Today, I modified my projects to delete a project. I also updated my prices. But none of those changes get reflected on …
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Coordinating with other Thumbtack Legal + B2B ProsI am a private investigator whose primary service offering is Surveillance and Research which I am able to offer in 40 + states and am looking to co-ordinate with other Lawyers and Business owners in the area of workers compensation…
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Summer rewards period is here!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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Help with leads and opportunitiesHi! I'm just starting out, and I've had Zero luck ... No one has replied my opportunities messages, nor I have received any direct leads .... I only have 1 review, but I'm starting out, where can I get reviews that are REAL. If th…
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Shout out to our pros with Platinum Pro Rewards status!I wanted to take a moment to recognize our active Community members who have achieved platinum status in Thumbtack Pro Rewards. (Tagged below) Thank you for your contribution to Thumbtack and congratulations on your amazing accompli…
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Thumbtack in Canada?Hello Everyone! I am new to Thumbtack! I offer proofreading & editing services via Full Proof Edit. I've looked around for this answer but can't find anything specific so asking here - is Thumbtack available as a service in C…
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Direct Leads QuestionHello all from New Jersey! I have been a pro for about two months now. I offer all career related services including résumé revamps, cover letters, interview practice and LinkedIn optimization The first month was great I was getting…
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LeadsI’m a Personal Trainer and I continuously experience customers wasting my money with asking how much my services are? It is show 3x before they get to my profile. That is $31 that I’m charged, because they choose not to read. I also…
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A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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Google or Outlook Calendar Syncso on Thursday i got a notification from the app telling me that FINALLY there was a Google Calendar Sync option! I got excited, clicked on it, only to have nothing happen....just an error message So i called Thumbtack thinking that…
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New User - Questions and HelpHi Community! I just started using ThumbTack I've been sending messages to "Opportunity" leads, because I have not gotten any Direct Lead, but If I go to my "Sent" folder, I don't see any Checkmarks, so I assume…
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TT not workingI've noticed that when a previous (and confirmed) client goes into TT to message me, TT send their (old) Lead to Opportunities. This may also explain why some leads never respond (like my last 20 leads)
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Great at What @ I do!... When did you find out, you had the magic touchTalk to me people!!! My name is Jamye from Atlanta and I love organizing!. I have been doing it successfully for over a year full time! I love it and it loves me! So When did you find out, you have the magic touch!!! Your hands cre…
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Introducing Front Desk.Our pros with Gold or Platinum Pro Rewards status, are part of a select group that can participate in our Pro Partnership Committee. Last rewards period, they told us that answering potential customers quickly — even when you’re on …
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Community Profile Photos: We want to see you!Hi all! Quick post here to encourage you to add a profile photo - while we are a virtual space, that doesn't mean we can't make meaningful connections - and having a photo really helps that! If you want to add a profile photo simpl…
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Community at Thumbtack - APAC TacksIntroducing APAC Tacks, Thumbtack's Employee Resource Group for Asian and Pacific Islander employees. Their mission is to create a safe space of solidarity across diverse Asian identities. "When people think about ERGs, you mig…
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Welcome to our new Community members! (5/4)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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WELLNESS TRAVEL TO MÉXICOHola! The past few years have reminded us how important it is to take care of our health. My Gringas Locas (💙 México) Travel is an opportunity to reboot not only your health but your mind and spirit too! Our motto: "We're …
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[CLOSED] April Contest: Spring Cleaning TipsShare your spring cleaning tips - these can be tips for anything from organizing your home to organizing your business! And, if you're like me you like to put your feet up with a cold beverage when you're done organizing. What bett…
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Customer ViewI went into my app today and went to customer view. I was surprised to see that about half way down the page it says "sorry this pro can not do this job at this time, but here are some other pros that can" then there is a …
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Issues with RefundsI recently had 2 requests for refunds denied when my calendar was previously blocked. I have sent messages on the initial denial and have not received any response. As far as I can tell, the leads complied with policy for the cred…
Resources
Welcome! Check out our Community Code of Conduct. (review here)