Thumbtack Community
Discussion List
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Issues with RefundsI recently had 2 requests for refunds denied when my calendar was previously blocked. I have sent messages on the initial denial and have not received any response. As far as I can tell, the leads complied with policy for the cred… -
Marketing WorkshopsOne of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During this Pro Rewards period pros with Gold and Platinum status have been learning about marketing strategies with Boot Camp Di… -
[JOIN US TOMORROW] Network with other Thumbtack Professionals!Join us for our bi-weekly Community networking session, CommuniTEA. Where you can meet other pros and learn from each other. We meet every other Thursday via Zoom. See details here. Hope to see you there tomorrow!
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Introducing a new integration: WorkizWe’re always looking for ways to help you automate your workflows, so you can focus on what you do best. We wanted to make sure you know about Thumbtack’s integration with Workiz. Here's how it works: Thumbtack leads land straight i…
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Help - I cannot get support to reply to my emailsI've been on the app for around 2yrs. I made it my full time job last fall & I worked hard & made Platinum rewards by the 3rd week in Jan. The problem is I cannot access any links on the rewards pages, gold & platinum. …
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SubcontractorHi everyone, and happy Sunday I need advice, one of my customers gave money (2K) to my subcontractor to buy lumber materials thinking that we are the same company, this sub didn’t refund the money nor provide the materials nor answ…
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Community Member Shoutout - Over 100 reviews!We have some professionals in our Community with over 100 reviews at over 4.5 rating. That is not an easy thing to accomplish, so I wanted to take a moment to give them a shout out! Congrats on this incredible accomplishment! @bill1…
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APIDo you have an API available? I have my own CRM and I am looking to build the integration. All of the other lead generation providers have already given this information to me. I could not find anything on the internet. Thank you,…
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Stale discounted opportunities !!!This past week I have received 4 different emails of 10%-15% discounted opportunities that were expired by at least 2 days. For example, I got one today, Thursday, for an event that occurred on MONDAY !!!!!!!!! I think the AI is b…
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[GROUP HIGHLIGHT] Women on ThumbtackI was really inspired when I saw this thread in our Women on Thumbtack group. I love watching pros connect over shared experiences - that's why we're all here! If you haven't already, check out the group and join to start connectin…
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How do I actually get the benefits from my platinum rewards?I have similar grievances to the above posts. My account is platinum, yet I cannot get the help I need. I have emailed many times and gotten no response. The "chat" is not available, it says they will return tomorrow but i…
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Do you send out a follow up for a review to finished jobs?One of the best ways I have found to get a review from a client is by directly asking them, don't just think they'll provide you with one! Today, I received my 50th review from a client I had back in September!! I had sent somethin… -
April Pro Highlights“Our favorite things to assemble are playsets. We think of them as big Lego sets and the results are so satisfying. Before Thumbtack, we had very few jobs and very little confidence. Thumbtack has changed everything for us and we’re… -
Untimely LeadsThe last 2 days I have gotten leads not in my desired times. I shut off leads from 9pm-8am. Yesterday, I got a $63 lead at 6:30 am, by the time at I answered the lead, 3 other Pros responded. There is no way to get this project. Doe…
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Can I Post Reviews From Past Students/Clients?I have dozens of stellar reviews/testimonials from past students/clients prior to using Thumbtack. Is there a way that I may list them in the "Reviews" section of my profile? This will most certainly be mutually beneficia…
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SwagEvery time I try to redeem or choose it brings me to this page. I’ve signed in and registered what do I do to redeem swag from thumbtack?
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Am I the only Person Experiencing Being Charged But Leads Don't Respond?I am becoming disappointed that I am charged for a lot of leads that don't respond and the money is not refunded. I tried resolving this but it is the same as a revolving door. It puzzles me and I wonder if I am the only person expe…
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HelloHello, I've just joined the community here. My name is Kathy and I'll be launching 1 of a Kind Vacations soon. A full service travel agency with a strong focus on adventure of all kinds. I believe adventure is anything that takes yo… -
Are you having Blocked Calendar Issues ??Anyone else experiencing issues with customers bypassing your blocked calendar or days you are unavailable to work ?
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Welcome to our new Community members! (4/1)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Are things happening out there? :)I have been a member for several weeks & have a robust profile. I have not received a single lead yet, Is this normal? I am in the house washing / pressure washing industry. Are consumers just not using thumbtack in my area? My …
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[JOIN US] Life Coaches' Virtual Coffee tomorrow!Who wants to join us for a life coaches' virtual coffee? Topic: Life Coaches' Virtual Coffee Time: Apr 5, 2022 04:00 PM Pacific Time (US and Canada) Join Zoom Meeting https://us04web.zoom.us/j/9198878093?pwd=L3d1RTNhenZUektubVo4dm1…
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March Contest: Spring ProjectsSpring is in the air! We reached 60 degrees in Salt Lake today and I am here. for. it. Springtime always gets me in the mood for projects - in my home, in my yard, or at work. It's a time when I feel inspired by the freshness of a n…
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Lately getting smaller amount of leadsI build furniture and mount TV’s among many other things on Thumbtack. I used to get a large amount of leads every week and business was great. I maintain a 5.0 rating, top pro status, and keep my profile pretty updated. Over the pa…
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Oakland/SF Bay Area Life Coaches?Hi, All! It's coming up on one year, since I returned to working for myself 100%, and I realize that I am missing having colleagues. Plus, I find socializing with other entrepreneurs very helpful. Ideally, I'd like to meet some o…
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As a business owner, how do you prefer to do your taxes?Let us know what tax software you use (if any), and why. And check out our partnership with TurboTax. Thank you!
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No longer getting any leads or views... Literally 0!I used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerve racking b…
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Is Thumbtack having payment problems?I get a message that a payment due. When I select pay my balance, make the payment, it shows the payment was successful. I've had this issue for a few weeks now and have been trying to make payments without any luck. I've reached…
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Nextdoor Partnership Help!!This is a message for all the pest control top pros/support if they monitor this. 2 weeks ago there was a blackout on Nextdoor's sponsored posts (a Top Pro perk for the top 3 in the market) that just effected the pest control indu…
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Notification that another pro was marked hired, and or how many other pros received “targeted” leadsHello, one of the issues I’ve had with Thumbtack for a while and nothing has ever changed that I have noticed, is that it is unknown/ unclear with opportunities, or direct leads especially, when another pro has been hired or how man…
Resources
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