Thumbtack Community
Discussion List
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Leads Costing MeOften the Leads I receive are not responding even though I am responding quickly to them. Which means I am losing money. If this was happening occassionally fine but the last 4 leads only one responded. Any suggestions? -
A way for local pros to differentiate.Hello Thumbtack community, You know what would be cool? A way for Thumbtack to differentiate between people who offer online services only and people who provide in-person services.Our home organizing services do well on Thumbtack, …
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Why do Users act shocked at my prices? Are they doing the same to you?I understood Thumbtack showed my price per hour to Users. Why is it that when I'm talking to someone and she asks my price per hour I hear "I picked someone who charges $50/hr."? Is this happening to you? Furthermore,…Answered DerHilfer_LLC 48 views 2 comments 0 points Most recent by DerHilfer_LLC Network and Collaborate
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My views are rising but my leads stoppedhello! Usually my view to lead ratio is pretty high but now it can be 80 views with only 1-2 leads that doesn’t reply. It can’t be ranking because I’ve been #1 in all of my areas for the past year . I had multiple friends try and bo…
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NotificationsHello, I am noticing that new messages are often taking 20 minutes to come in as a notification through email, and sometimes won't come in at all. Is there a way to fix this? I have already attempted to toggle the notification …Answered AnytimeGarageDoor_24 218 views 1 comment 0 points Most recent by DustiO Thumbtack Resources
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Why are they charging me if I didn’t even respond to the lead?I’m new to the platform, and I received a lead. I just clicked on the message and already got a notification that I’m being charged $50. How does this work?Answered Iarasalmeida1 317 views 5 comments 0 points Most recent by Iarasalmeida1 Thumbtack Pro Rewards
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"Suspicious Leads" are not creditited?I received a bizarre request from a User who asked a "handyman" to repair a commercial compressed air system in his "living room" on January 2nd. I'm in Pennsylvania. The original inquiry was from a Georgia …
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Has anyone else noticed their "Only Picked Me" rate has crashed?My query is "What is your 'Only Picked You' view?" Edited to be concise.Poll DerHilfer_LLC 284 views 1 comment 0 points Most recent by DerHilfer_LLC Network and Collaborate
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Thumbtack is the same as all the restSOMETHING HAS TO CHANGE!!!!! I was a member of Service Magic which became Home Advisor which is now Angi Leads. There is currently a nationwide civil lawsuit against them for false leads and over charging for incorrect leads. Thumb…
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Lots of bugs during first days using thumbtack.comMy first impression of the resource is absolutely terrible!!!! I just registered and ended up getting my first lead, but I can't see the client's phone number on the website, likely due to site issues. They sent me a messa…
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Thumbtack review standard message can't be customizedI know that Thumbtack has a standard message embedded in the email that we can send to customers to do a review but it seems a little ridiculous that we can't customize it on the platform. I don't know why it took me over … -
Export past leadshello, I’m only wanting to export the the phone number & name of my past leads. I don’t want to have to toggle back & forth on the app for each lead. Rather, export all of them at once. Thank you, Ruby Powell
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Hi Everyone!How's a good time to communicate and use resources today, tomorrow or sometime soon???
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Hooray! The Refund Desk is in a Good Mood TodayToday I submitted a refund request for a user who contacted my business for a "Handyman" who wanted to have a stove pipe removed in segments for reuse a task that I'm not even sure if a Chimney specific company will t…
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Thumbtack Pro new update notification glitchI have not been able to receive any of my leads ever since this recent update. I’ve updated my phone, deleted the app and reinstalled, contacted thumbtack tech support and I was advised to reach out to Apple. Apple tech support conf…
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Not receiving a notification every time on my phoneHi, I usually get a text notification on my phone for a potential lead but I don't always receive it every time. This causes a delayed response with a possibility that the client have chosen someone else. Now I'm left wit…
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Tracked by a wolf walking a clients dog!!!I finished a job last night at 9:30pm. It was for walking a dog 3 times a day, for 2 days. I took him out last night for the last walk at 9pm. I’m in Texas, and of course it’s dark. When we walk we go left, down a row of bushes on …
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Real Estate , Airbnb PhotographyI try to target just Real Estate or land developers , and Thumbtack kept sending me weddings and headshots, and i only received credit for one. Once going on here ?
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Thumbtack for Non Home Based ServicesNow that Thumbtack is only focusing on home based services, are they going to spinoff the categories for non home based services into a new website and under a different name?
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