Thumbtack Community
Discussion List
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Pro Tips: Easing the Stress of Tax SeasonSince tax day is fast approaching, I wanted to share some posts from Thumbtack pros with their tips for this time of year*. @hfisher7734, a Top Pro accountant, shared his tax prep for small businesses insights @AR2i, another Top Pro… -
Swag?I’ve been a member for years = where’s my swag? -
Response Time / Front DeskIs there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…
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Welcome to our new Community members — April 2025If you're tagged in this post, you've joined the Community in the last quarter - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about …
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Legal disclaimerthought I would share my new disclaimer that we all should use. If we all band together and actually follow through even though the reward may cost us and be minor in the short term in the long run it will make thumbtack great again… -
refund when no connection was made to be hirei don't even have to explain myself cause we go through that same issues over and over specially in a slow season this is wrong from every angles.
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Notification selections not workingI should only be receiving notifications (email, push, and text) with customer messages and refunds. But I routinely don’t get these messages, and get texted about opportunities. The only way I know about a new lead is the notificat…
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Change the wording/ amount of pros contactedthumbtack needs to change the wording “quote” we as company do not provide quotes. Which is why we have a service call listed. Also if there are 6 pros to choose from and one offers $125 service call and another offers $75 service c…
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Solicite su reembolso en Thumbtack: Video tutorial paso a paso¿Necesita usted solicitar un reembolso y no sabe por dónde empezar? ¡Tenemos la solución perfecta para usted! Hemos creado un video tutorial detallado que le guiará paso a paso a través del proceso de solicitud y verificación de ree… -
Not Recieving New Thumbtack LeadsI have looked in every section of my PC and phone to ensure everything is turned on TXTs, emails, phone etc but I still don't recieved notifications of new leads. Please advise! Thanks Jeff Arndt House Facts Inspections
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Remove LocationHello! I am closing my original business location, but I want to keep the additional two locations I have established, and I want to keep my reviews. I can't find how to do that. Does anyone know?
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Integration with multiple locationsI am trying to find a third party integration with thumbtack to support all my locations, most integration forces me to choose one location, which integrations will allow me to pull all my leads from all my different locations using… -
POOL PROJECTALUSHIENTERPRISE LLC
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Getting charged a ton, without connection or credibility for leadsThumbtack. We love you at times, but mostly we are starting to NOT like you. Your staff reviewing the refund requests must be sleeping or drunk to think this can fly with companies when you charge us. We are constantly (including to…
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Struggling with Your Sliding Door? AZ Sliding Fix Can Help!Is your sliding door stuck, noisy, or hard to open? AZ Sliding Fix is your go-to solution for smooth, effortless doors! We specialize in: ✅ Sliding Door Repairs ✅ Track & Roller Replacement ✅ Lock & Handle Fixes Don…
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Swag at SilverI've been using Thumbtack for 3 years and never seen swag… Did I miss an email?
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So weird...!Yesterday I made this long post raising some questions and issues I have with Thumbtack. I can't find it now?!! So weird. Luckily, I saved it… I would love to have a conversation about these issues I've had over the years …
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Opp leads with business hiddenAre customers receiving opportunity lead messages when my business is hidden? When I look at the message portal I never see a blue “read” checkmark next to the quote I send. And I never get replies to these messages. Since I don’t…
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