How to turn off auto pay
Despite not getting a return text for almost 5 weeks- my question remains
- thumbtack states we do not pay for leads UNLESS the client initiates contact or responds to our reaching out to them
- repeatedly TT charges for leads because my services “match” what they are looking for, yet didn’t actively reach out to me
- support routinely declines refunds based on this
- support cannot be reached by phone due to short staffing and text support is usually days from assistance and response time to their response is only allowed to be 90 seconds or the situation is deemed “solved”
I am a platinum status member- have made very good money with thumbtack and would like that to continue- when all operates as it should, I spend upwards of 2k per month- when these practices that simply border on neglect occur- i will usually spend less than 600 month.
it is in TT best business interest to assist me, why can i not get a response?
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