Thumbtack Community
Discussion List
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What is a Community Leader and how can you join us?Previously in our online pro Community, we felt there was too much Thumbtack and not enough Thumbtack pros. So, we’ve enlisted an incredible group of pros to lead and inspire this Community - our Thumbtack Community Leaders. Communi… -
Help with leads I don't get hired fortoday i got a lead from someone for 8 target chair assembly. i greet the customer and i got a message that says i already hire someone. i pay $33 for that lead and I'm assuming the other 3 pro pay $33 too. request a refund just to b… -
July Pro Highlights"Our favorite thing about what we do is getting the opportunity to participate in our customers’ big life experiences by delivering a high-quality and stress-free service. The joy and relief we provide to our clients are what k… -
Interior & Exterior paintershope all is well painters I am a shaq from Courteney paints out of Massachusetts and would love to start an event based on networking brainstorming and connecting with other pros local and in different areas to build on ways to be … -
Announcing a new integration with Hatch: Send immediate replies.We’re excited to introduce Thumbtack’s integration with Hatch, part of our focus on finding new ways to help you streamline your workflow. With our Hatch integration, you can instantly respond to your Thumbtack leads, send follow u…
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Platinum StatusHello, I have platinum status but I do not know how to access my thumbtack concierge. I reached out to thumbtack support via email to update a review from a customer I met on thumbtack from unverified to verified. Instead I got two …
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Feeling hopelessPersonal Trainer, and I don’t know what it is, but it seems like the last 6-8 leads in the last 2 weeks, either ghost me, change their minds due to price, or decided they can’t afford to train. Of course I’m out $31 ea time! Thumbt…
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Are you joining us tomorrow for CommuniTEA - our live Community networking event?We would love to see you there. Here are the details and RSVP information. Comment below if you have questions. I'm looking forward to getting to know you all.
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Welcome to our new Community members! (7/5)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Refund requests with frustrating responsesThumbtack guides you to keep your calendar up to date so that you don't pay for leads that you can't attend, however, even though the date is blocked on the calendar, enter leads, you request a refund, say that the requested date is…
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[CLOSED] June Contest: Preparing for SummerIs anyone else totally weirded out that it's already June?! It's got me thinking about Summer plans - like camping, hiking, and road trips! But, as business owners Summer can bring challenges. Some of you are heading into your busie…
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Anyone having difficulty transferring Google reviews to Thumbtack?I have many client reviews that I'd like to add to my Thumbtack profile but it's not working and I've been unable to get any support directly from Thumbtack. Any advice is appreciated. Chris Conner Photography -
Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work re…
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Notarization ServicesMy name is Evangeline Torry the owner of Trinity Notary Services. I am a Mobile Notary for the Commonwealth of Va. and I am also a Certified Loan Signing Agent. I would love to handle your notarial needs. Visit us at: www.trinit…
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Refund Issue regarding Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work remo…
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same client keep bookingI have a client who kept on booking me just to ask me question i have come to a decision to not work for her anymore but she stilll have options to book me and makes me loose money how can i fix that
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Have y'all been harassed/SA'd by a lead on Thumbtack?What did thumbtack do about it?
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just introducing myselfHi, I am Dieuwke, dog trainer and owner of Orion Dog Training in San Jose, (www.oriondogtraining.com) Trying to see how this all works, Thank you,
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Welcome to our new Community members! (6/8)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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Changes made on my profile doesn't get reflected on customer viewI started my Thumbtack account about 10 days ago. I have completed my profile and got a couple of direct leads. Today, I modified my projects to delete a project. I also updated my prices. But none of those changes get reflected on …
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Coordinating with other Thumbtack Legal + B2B ProsI am a private investigator whose primary service offering is Surveillance and Research which I am able to offer in 40 + states and am looking to co-ordinate with other Lawyers and Business owners in the area of workers compensation…
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Summer rewards period is here!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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Help with leads and opportunitiesHi! I'm just starting out, and I've had Zero luck ... No one has replied my opportunities messages, nor I have received any direct leads .... I only have 1 review, but I'm starting out, where can I get reviews that are REAL. If th…
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Shout out to our pros with Platinum Pro Rewards status!I wanted to take a moment to recognize our active Community members who have achieved platinum status in Thumbtack Pro Rewards. (Tagged below) Thank you for your contribution to Thumbtack and congratulations on your amazing accompli…
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Thumbtack in Canada?Hello Everyone! I am new to Thumbtack! I offer proofreading & editing services via Full Proof Edit. I've looked around for this answer but can't find anything specific so asking here - is Thumbtack available as a service in C… -
Direct Leads QuestionHello all from New Jersey! I have been a pro for about two months now. I offer all career related services including résumé revamps, cover letters, interview practice and LinkedIn optimization The first month was great I was getting…
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LeadsI’m a Personal Trainer and I continuously experience customers wasting my money with asking how much my services are? It is show 3x before they get to my profile. That is $31 that I’m charged, because they choose not to read. I also…
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A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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Google or Outlook Calendar Syncso on Thursday i got a notification from the app telling me that FINALLY there was a Google Calendar Sync option! I got excited, clicked on it, only to have nothing happen....just an error message So i called Thumbtack thinking that…
Resources
Welcome! Check out our Community Code of Conduct. (review here)