Thumbtack Community
Discussion List
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Issues with multiple business accounts & supportFirst, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h… -
Can't update reviewsI made thumbtack when i had just one review on google - now i have 6. so I deleted my thumbtack account, and remade a new one, but I keep getting the error message that I have already imported all Google reviews. Is there any way to…EvansLandImprovement 501 views 6 comments 0 points Most recent by DustiO Link your Thumbtack account with partner platforms
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14 free tools every small business can useStarting and managing a business is expensive. Odds are you’re on a tight schedule and an even tighter budget. Luckily there are a lot of resources, websites and apps that can help you run your small business more efficiently. Here … -
Michelle Full Charge Business SolutionsHi everyone, Thumbtack has been incredible for our business. We do bookkeeping, accounting and taxes. We Just celebrated our 5 year anniversary. I have reached platinum status and am so grateful. Thank you Thumbtack and to all of ou…
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Is your business losing a significant number of jobs to cheaper, unlicensed competitors on TT?We've been the top pro in our area for over a year, but recently got bumped by a company that is not licensed to offer the service. Additionally, we have in the 3rd and 4th spots companies that are "top pros" and &quo…
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Thumbtack works if you work itHello fellow pros and top pros in the community. I just wanted to take a minute to send my gratitude to thumbtack and all the great people who work there. Sometimes as contractors we get caught up and just running our own business … -
Feature opportunity: Have you helped a homeowner preserve or restore something?Hey Pros! We're looking for anyone that has a story of helping a TT customer preserve anything that was of value to them. This could be as big as working on a historic home to something smaller like preserving a wedding dress. …
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All of my reviews have been removedI’ve been with this service for quite some time only to find that all of my reviews have been removed! Please advise
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Question for the Community: Scheduling software - How do you book, schedule, and invoice?Hey pros! We have been toying around with different scheduling software for over 2 years now and we can't seem to find one that's the perfect fit for us. We have tried multiple at this point (I might botch some names here)… -
Is there a timeline to see Zapier api integrations happen?I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software.
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API to integrate into Salesforce.comLooking for the API to integrate into salesforce.com. Where can I find out about this?
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CRMMy name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack? -
A new rewards period is here — March 2024We can’t believe how quickly this Thumbtack Pro Rewards period is flying by — but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing webinars, you’ve shared your Thumbtack swag, joined the Pro …
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Recommended BadgeHello, how does one get a Recommended Badge?
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non-transparent refund policy + unsupportive support = frustrated customerI would never have registered on the forum if it weren’t for the constant negative experience of communicating with the application’s support service regarding refunds for incorrect leads. I don’t know what you changed in your rules…
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Interior Decorators/Designers - how has lead flow been so far in 2024?To all my fellow Interior Decorators/Designers, how has lead flow been so far this year for you and has instant booking affected your lead flow? Unfortunately, I was one of the many affected by the mandatory instant booking change a…
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[Resource of the week] Service Titan integrationI'm excited to share that we have officially launched a partnership with ServiceTitan. This partnership helps Thumbtack pros across many trades more efficiently manage all their leads and bookings through their connected Servic… -
Account deactivated for no reasonHi community I hope everyone is doing well so I got surprised this afternoon with my husband’s account was deactivated with no reason he does landscaping jobs and has a strong profile 5 stars with more than 158 reviews I am writing …
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Account deactivatedHi community I hope everyone is doing well so I got surprised this afternoon with my husband’s account was deactivated with no reason he does landscaping jobs and has a strong profile 5 stars with more than 158 reviews I am writing …
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Shadow ban for leads?Hi Guys, I hope to find and advice or answer for my question. Input data: I'm Top Pro (Actually Top-5 Pro in my area) 138 reviews with 4.8 rating 100% answer for leads. Average speed of answer for the lead - 2 minutes Budget -…
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Miscategorized LeadsI've been noticing a lot of miscategorized leads for Video Production lately. Most of these are for Videography but they are listed as Video Editing. I saw one yesterday where the job poster even said in the description "…
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Suggestion: Can we get sound to indicate a new lead?Hello! Sometimes I'm not looking at my phone during the work day, so I would like a "ding" or "ping" (some kind of sound) to indicate when a new lead comes through, so I can respond faster. Is that somethin… -
[JOIN US] Pro Led Workshop — Business Bookkeeping Best PracticesJoin Laura W (@AR2i Business Solutions) tomorrow 3/20 at 9:00am PT (10am MT, 11am CT, 12pm ET) for a follow up to her previous pro-led Business Accounting Basics workshop (recording here). This time she'll be diving more deeply…
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Thumbtack RankThumbtack Rank is dramatically lower today than it has ever been. We’ve gotten nothing but 5 stars lately. Can anyone help?
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Instant BookingHello. Im pokk ok ing for someone to help me. The Instant Booking feature is taking double and sometime triple the amount I used to be charged. Most times I don’t make any money because it seems as tho I’m being over charged. And I…
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JOIN US tomorrow (Thursday 2/29 - Leap day!) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open…
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No opportunity to quote, still charged for the "lead".Why was I charged $39.95 for a lead where the job poster hired the other pro that he contacted before I was even able to make contact with him? I was on a job on 12/7/23. The job poster reached out at 3:45pm. I was not in a positi…
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Thumbtack lost Touch with ContractorsHigh Price leads and horrible refund policies for unrelated leads that fit the service type
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Back Ground Checki became a pro a month ago and receiving leads however not allowed to contact any lead due to a prompt background check is processing. i am a certified licensed teacher in GPISD so no issues with background.
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How?How do I get swag? This is my 3rd season! ⭐️
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