Thumbtack Community
Discussion List
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Being more competitive?I get these notices that I’m not being too competitive in my pricing on some things. I’ve always been a fair price with the cost of a vehicle used for work. Truck payment, gas, insurance and upkeep. I shouldn’t have to lower my pric… -
ReviewsI had 25 5 star reviews on thumbtack and I was getting so much work that I turned Thumbtack off for a bit. Now my reviews are gone and I have emailed for help many times, but no one answers at all. Why is it so hard to get some assi…
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Duplicate PostsWhy isn't the platform set up to automatically flag suspicious duplicate posts like this?
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How Do I Get in Touch with An Actual Thumbtack Person?My background check has been "pending" since I joined some months ago. I'd like to get it resolved, but can't reach any real person to help. Thoughts from the group?
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Forbes Featured Wedding OfficiantI started my wedding officiant business Ceremonies by Raquel in January of 2020. I immediately received inquiries through Thumbtack! By December I had married close to 100 couples. Thumbtack featured me August 2020 as a Thumbtack…
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Pro Account Deactivated/Deleted, Now Banned, No idea whyHi, I don't understand what is happening. I recently started revamping my Pro account, and I received an email that it is now "on hold" because I'm offering services not allowed on Thumbtack. I'm offering massage therapy,…
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I would like some help getting work based on a keyword.I do assembly and I focus on one product that is wickedly tricky to get together properly. Let's call it WidgetWonder. Right now I would have to go under the assembly skill set and get all of them and parse them out. I am willing …
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Not getting any responses from prosI need local movers and I’ve sent out at least to 15 pros, and zero replies?? I used to get responses within 5 mins.
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Direct LeadsGreetings Team! I've noticed that Thumbtack will give a Direct Lead just to subtract money out of my account, without me getting the assignment. Have any of you experienced this? Also, I get tons of house cleaning leads (inside clea…
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Why I can't find where I can choose my area to work inn. I'm getting leads 40 miles away?I find it ridiculous I can't choose my work area radius. Im getting leads that are 30 miles away. Someone please show me where I can choose my work radius???
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Community Scavenger Hunt — Win Some Swag![THIS CONTEST IS CLOSED] Want to win a Thumbtack branded Carhartt duffle bag and a water bottle? Here's your chance! Participate in our Community Scavenger hunt, completing the following items and we'll pick 2 random winners to rece… -
Is thumbtack still in business? I stopped getting any leads at all a couple months ago.After consistently having a very high closing rate on the project leads I met with, along with a good rating, I suddenly stopped getting any leads at all almost 3 months ago. I spoke with customer service twice a while back and the… -
Competitive lead pricing?My question is are there any other providers out there that are having a problem with the competitive lead pricing platform?
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Help - No jobs for months!!I've been on TT for 3 or 4yrs now. In the beginning I would get so many responses at once, it could be hard to keep up. I had a gold statues the whole time, until at least a year now, when all the leads started drying up. Now, I nev…
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Swag bagsI’ve been a pro on here for the last like 10 years lol. I’ve never gotten a swag bag….. have spent thousands with thumbtack and never got anything for “free” would love to get my 10 swag bags I never received lol
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"Great value" badge questionHello fellow pro's, since Thumbtack has been very slow for me lately, I went ahead and used the platform to view all pros in my category (Murals/muralist) and I am on the first page for my area, but I noticed I was accepting Thumbta… -
JOIN US tomorrow (Thursday 8/3) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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I don’t live there!Im new to TT and I honestly am about to leave🤦🏽♀️. Frustrated is to nice of a word to explain this level of frustration! Why am I being made to pay for leads from customers from states that I do not work in. I live in TX. I have …
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Announcing an integration with HubspotI'm excited to announce that my company, ScaleBridge.io, has an integration between Thumbtack and Hubspot working in a beta environment. If you would like to help us by joining our beta program, please fill out this brief survey, an…
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Capital FundingLooking for some funding from a bank or investor to partner with and purchase a well researched property to resale for a very hefty profit. Anybody out here interested or could point me in a direction? thank you HIC, LLC
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Being an expertI would absolutely love to become an expert on Thumbtack. Just let me know what I need to do. I am literally at 4.5 in only need the 4.7 to be platinum status. I have all the reviews they’re all amazing and I have plenty of projects…
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no leads for close to a monthI have seen many posts like this, but I will add mine. recently I had a stretch where I got no leads for about a month. then i got 3 leads in a day ( two of which were not very good) and then again nothing for a few weeks. I have …
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Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for success, and a…
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Rate Customer supportDo you know how to get pro level customer support?
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No leads no views for 3 monthsWe've lost our thumbtack leads completely in April. Literally zero leads within 3 months. We've tried to increase Max lead price, lower service fee, set up weekly budget with no limits etc. The best account in the area is showing at…
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Not getting leadsI recently signed up for Thumbtack as a tutor and I have not been getting any leads. I've only sent out 2 quotes through the opportunities tab on my profile. However, I know I'm supposed to get lots of leads. Could I please get some…
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How do you access thumbtack concierge?This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing? -
Saved RepliesCan we please get the saved replies to be higher number of characters, 500 is not enough
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Keys to SuccessA key to success is to never let the money take priority over your clients and the level of service you provide. Customer relationships are a necessity for a successful business -
Tips for fellow prosJust a few tips for my fellow pros and new group announcement. 1.use every tool available when receiving a lead phone text email. remember they may log off thumbtack and a phone call or text message can land that lead. 2. check you…
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