Leads strop Coming in

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We used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerve racking because Thumbtack has been essential to my business. I have perfect reviews and a response time under 5 minutes. My profile used to show up at the top of the page but now it's no where to be found. Anyone else having this problem?

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  • OakTreesales
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    Some please help. When I call Thumbtack for help all I get is they are training

  • kostlover
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    Do you have Targeting turned on? I ran into this once and it was because a rep had accidentally turned my Targeting to off which means that you will not show up when potential customers are doing a search. Good luck!

  • Phelan_Beardsley
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    I have the same issue, I haven't received a lead in 6 mos. I used to get at least 2 a month, now nothing. I can't find any help anywhere, I can't seem to find anyone to call and have checked my targeting , it is on. It seem now they want me to pay more to receive more leads. anyone else think this is shady?

  • DustiO
    DustiO Administrator, Moderator Posts: 1,683
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    @Phelan_Beardsley I answered you in your other thread :) Will let you know if i can find anything out!

  • Jerry_Garmon
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    I see this is dated September 6, 2022. I am responding March 15, 2023. I've noticed night and day difference in TT leads. They have NEVER been great. In fact, the best I can say is they made it to OK. Regardless I'm an event pro (Solo Musician) who got semi-regular leads. Now the QUANTITY and QUALITY have dropped off dramatically since the beginning of the year. I'm still 5 star rated and respond very quickly. They are definitely doing something different. I don't think the business has dropped off that much to account for the huge difference. Time to find another service.