How do you access thumbtack concierge?

rvgrand
rvgrand Posts: 51
in Thumbtack Pro Rewards

This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing?

Comments

  • Studio656West57
    Studio656West57 Posts: 4

    I'm a Platinum Photog and had no idea there was a concierge for us.

  • Matt
    Matt Posts: 169

    Its almost like they don't want you to call!

  • DustiO
    DustiO Administrator, Moderator Posts: 1,909
    edited September 2022

    All - as a pro with platinum status you are automatically routed to this team when you call Support - so there is nothing you need to do on your end to "access" this reward. However, you can always also reach out here and I can connect you with a team member :) And, watch for more to come on this topic in 2023!

  • ChicagoMurals
    ChicagoMurals Posts: 4

    @DustiO Hey!

    For this support line do you have the number? I can’t seem to find it on the site.

    Thank you so much!

  • DustiO
    DustiO Administrator, Moderator Posts: 1,909

    @ChicagoMurals if you go to your contact us page you will see support contact info :)

  • allenrobberson
    allenrobberson Posts: 8

    (866) 501-5809

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