Thumbtack Community

Discussion List

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  Work shop

  I would like to sign up for a workshop

  Elderperez1 149 views 4 comments 0 points Most recent by ArvinC June 8Thumbtack Pro Rewards
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  Thumbtack workshop

  Hi! I’d like to register for the next available workshop, thank you

  Answered Julzball25 58 views 1 comment 0 points Most recent by ArvinC June 8Thumbtack Pro Rewards
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  My Pro account has been suspended — need help to reactivate it

  Hello, My name is Zamirbek Razhapov, owner of ZR Master Appliance Repair LLC. My Pro account has been suspended/blocked. Today I visited the Thumbtack office at 415 Natoma Street in San Francisco to speak with someone in person, b…

  Answered ✓ ZrMasterAppliance 90 views 1 comment 0 points Most recent by DustiO June 5Trending topics
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  Just got negative review for not replying.. how come?

  I just got a negative review with "doesn't reply" message. As I know besides me another 2 tech gets a lead. I never started a communication with a client. So, I'm confused now. The only option I have is to repl…

  Answered ✓ icememory 487 views 8 comments 0 points Most recent by Wilbur June 4Thumbtack Resources
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  Welcome to our new Community members — June 2026

  We have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…

  DustiO 409 views 4 comments 0 points Most recent by DustiO June 2Inspiration
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  Leads

  As an IT tech, I don't see how it's fair we have to accept and pay for leads before being able to contact the customer and see if we can actually assist them or not. Their descriptions are really vague and may fall outside…

  DJ_IT_Technician_2 155 views 2 comments 0 points Most recent by unknown June 2Trending topics
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  New phone number policy

  TCB247 722 views 22 comments 2 points Most recent by DustiO June 1Community News
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  Confused on how someone can decline a lead - I do not mean pass on an opportunity.....

  I responded to a lead last evening. The person selected 4 Pros and I am the only one who responded which is very strange. I wasted my money because it was a calligraphy job for 6 envelopes and 12 place cards for "maybe" …

  Answered beachscribe 312 views 4 comments 1 point Most recent by unknown June 1Trending topics
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  What did your first 30 days on Thumbtack actually feel like? 👀

  Starting on Thumbtack can feel exciting, confusing, motivating, or all three at once. We’d love to hear how your experience started. Your story could really help newer pros set expectations and learn from real experiences.

  Poll ArvinC 330 views 8 comments 0 points Most recent by unknown May 31New Pro Hub
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  New phone call system started today

  TCB247 169 views 4 comments 1 point Most recent by TCB247 May 30Community News
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  Community Pro Spotlight

  Have you ever had a neighbor who always seems to be there when you need them? The one who answers a quick question, shares helpful advice, or points you in the right direction without hesitation. They make the whole neighborhood bet…

  ArvinC 235 views 0 comments 0 points Started by ArvinC May 29 Wins and Recognition
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  Over 320 Emails to "opportunities" this week

  It is extremely labor intensive to bid a price, send an email to over 320 "opportunities" and not have 1 respond. The only actual work comes from paid leads where a budget must be sent. It does not seem as if Thumbtack is …

  progressivebiz 129 views 3 comments 1 point Most recent by unknown May 29Trending topics
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  This is bad for my business

  we are all techs and understand what you are trying to accomplish. Those who rely on this for there livelihood like I do getting 4 calls daily to none is unacceptable. Been here since 2012 this is a horrible ideal. I spend over …

  Answered Anerd26 231 views 3 comments 3 points Most recent by DustiO May 28Community News
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  Different Floors Need Different Cleaning Methods

  One of the most common mistakes homeowners make is cleaning all floors the same way. Hardwood, laminate, tile, and carpet each require different care to avoid damage and extend their lifespan. This quick guide breaks down safe clean…

  MyCleanCharlotteMaid 185 views 1 comment 3 points Most recent by farnleigh May 23Community News
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  ❄️ Winter Cleaning Checklist for Homeowners

  When we spend more time indoors during winter, dust, allergens, and buildup increase faster than most homeowners realize. A seasonal reset helps maintain indoor air quality and keeps surfaces in good condition. Here’s a simple winte…

  MyCleanCharlotteMaid 215 views 1 comment 1 point Most recent by everlystone May 22Community News
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  What cleaning standard makes the biggest difference in short-term rental reviews?

  I’ve noticed with short-term rentals, it’s usually the small details that end up affecting guest reviews the most. Things like fresh-smelling rooms, spotless bathrooms, stocked essentials, and doing a final walkthrough before check-…

  MyCleanCharlotteMaid 123 views 0 comments 1 point Started by MyCleanCharlotteMaid May 21 Community News
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  Thumbtack cancel request

  Why did thumbtack cancel a request and didn't refund the money paid for the lead?

  BootsOnEnterprises 153 views 4 comments 0 points Most recent by DustiO May 20Thumbtack Resources
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  What’s the best way to get more leads?

  Answered Elderperez1 209 views 3 comments 0 points Most recent by Cliff May 19Thumbtack Pro Rewards
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  (Closed) Mother’s Day Community Photo Contest ( Winner gets a Thumbtack Bluetooth speaker!)

  Mother’s Day is around the corner and we would love to celebrate the amazing moms and mother figures in our Thumbtack community. 🌷 How to participate Share a photo that captures a special Mother’s Day moment for you. This could be …

  Closed ArvinC 242 views 7 comments 1 point Most recent by ArvinC May 18Wins and Recognition
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  Sorry I haven't been able to help other pros or be involved

  I am sorry that I have been unavailable lately. I am a disabled veteran and I am fighting for my life. I have been hospitalized four times in the last 3 months with the last three times being heart attacks. I feel horrible that I …

  Bretdouglas67 225 views 3 comments 0 points Most recent by Bretdouglas67 May 18Business Resilience