Why am I getting charged for leads outside of my service area?

structuralguy65

It's almost like you want me to call the FTC and file a complaint.

DustiO

@structuralguy65 Please request a refund for leads that are outside your preferences. If you want to send me the names of the customers that were outside your area I'd love to take a look and send to the team as well to see what is happening, as you should not be getting matched with folks outside your area.

structuralguy65

@DustiO Hi, I requested a refund, but got denied. The customer was looking for something in Delaware! I'm only licensed for work in New Jersey! His first name was Yasel.

DustiO

Thank you for sending me the name, I will take a look and see if I can help!

DustiO

@structuralguy65 update that this lead has been refunded!