Thumbtack Community
Discussion List
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Requests from Minors and RefundsAs a member of the Thumbtack professional community for nearly 11 years, I continue to battle Thumbtack over lead disputes and refunds regarding requests from minors. Just 10 minutes ago, a rising senior, a 17 year old teenager, sen… -
Winter time leadsHello everyone I'm a top pro from the Orlando Florida area. I hope everyone is having great success in this winter season. Leads will slow down and we need to focus on getting the quality jobs Sometimes we fall prey to the …
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Used to get tons of leads, now I get 0?Hello everyone my question to the community is, am I the only one who feels as if their profile has been flagged or blacklisted? Used to get lots of leads that transferred to jobs and now (even with the max lead prices) I'm ge…
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December 2025 Pro Highlight — Meet Clay.Meet Clay ( @ClayRiser ), a Top Pro electrician with over 90% 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Clay is the owner of Mr. Electric of Golden Colorado. We asked him about his Thumbtack experien… -
Unlinking Google ReviewsHello, I originally created one Thumbtack account for my business. Later, after losing access to that original login and believing it was no longer recoverable, I unintentionally created a second account under a different email and …
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Welcome to our new Community members — December 2025Welcome to all the pros who joined in October and November (there are SO many of you!) — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A li…
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Is Thumbtack doing this? Travel Agents look out for different requests that are likely same person.I cannot believe that all of these inquiries, that TT is charging mutliple TA's for are not the same person or entity. I clicked "pass" on two of them that read exactly the same before I started taking screenshots and…
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Thumbtack workshopI would like to sign up for the workshop -
Thumbtack needs to educate customers that they charge prosI have ran into this so often while using thumbtack.... I'll get a lead, and it's $112 and the customer contacted FIVE pros!! I'm sorry, but they shouldn't be able to contact more than 3 tops, unless they are uns…
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Trying to set up a page...getting errors on background checkI'm trying to set up a page to provide graphic design and illustration services but I can't get through the background check. Whether I choose SSN or photo ID, I get an error. Either "severError" or "Sorry, …
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Anyone Else Struggling with Expensive Leads but No Bookings?I love Thumbtack. Just want to say that. In the last 45 days, I've have had 11 (EXPENSIVE) leads but ZERO and I mean ZERO bookings. All the leads have been people "just looking," hired someone else off Thumbtack, or w…
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How do you stop the Partial Match leadsMy Leads portal is getting clogged with partial match leads for services that I am not licensed for. This is insane.
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Job Opportunities New FormatIs anyone else really disappointed in the new Job Opportunities format? I, personally, had no issues with the previous one and this new one looks sloppy and takes more time to get through. Just interested in other perspectives and e…
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When you are first starting your business how do gain clients?When you are first starting your business how do gain clients? I'm to gain momentum using Thumbtack and I feel like I'm struggling.
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Any General Contractor looking for a Reliable C-27 & C-8 contractor?Hi, I’m Daniel with Firm Tech Concrete, Inc., your licensed C-8 Concrete and C-27 Landscaping contractor serving Menifee, Murrieta, Temecula, Lake Elsinore, Canyon Lake, and the surrounding areas. At Firm Tech, we specialize in com…
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November 2025 Pro Highlight — Meet Nura.Meet Nura ( @_Nura101 ), an 8 year Top Pro with over 4,300 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Nura is the owner of Responsive Resumes nationwide. We asked her about her Thumbtack experience an…
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Issues with leads and being sent for Window Treatment repair-install jobsHi Everyone, I want to know if anyone has encountered this issue. I run a window treatment service and the way our model works is we take care of both procuring the window treatments and installing them. Our policy is that we don�…
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Your Feedback In Action: Refresh your Google Reviews anytime.You asked, we listened. You can now upload up to 100 Google reviews on your Thumbtack profile and refresh them anytime. Find out how to keep your reviews up to date and highlight the work you’re delivering to customers. Learn more.
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