Thumbtack Community
Discussion List
-
Being more competitive?I get these notices that I’m not being too competitive in my pricing on some things. I’ve always been a fair price with the cost of a vehicle used for work. Truck payment, gas, insurance and upkeep. I shouldn’t have to lower my pric… -
ReviewsI had 25 5 star reviews on thumbtack and I was getting so much work that I turned Thumbtack off for a bit. Now my reviews are gone and I have emailed for help many times, but no one answers at all. Why is it so hard to get some assi…
-
Duplicate PostsWhy isn't the platform set up to automatically flag suspicious duplicate posts like this?
-
How Do I Get in Touch with An Actual Thumbtack Person?My background check has been "pending" since I joined some months ago. I'd like to get it resolved, but can't reach any real person to help. Thoughts from the group?
-
Forbes Featured Wedding OfficiantI started my wedding officiant business Ceremonies by Raquel in January of 2020. I immediately received inquiries through Thumbtack! By December I had married close to 100 couples. Thumbtack featured me August 2020 as a Thumbtack…
-
Pro Account Deactivated/Deleted, Now Banned, No idea whyHi, I don't understand what is happening. I recently started revamping my Pro account, and I received an email that it is now "on hold" because I'm offering services not allowed on Thumbtack. I'm offering massage therapy,…
-
I would like some help getting work based on a keyword.I do assembly and I focus on one product that is wickedly tricky to get together properly. Let's call it WidgetWonder. Right now I would have to go under the assembly skill set and get all of them and parse them out. I am willing …
-
Not getting any responses from prosI need local movers and I’ve sent out at least to 15 pros, and zero replies?? I used to get responses within 5 mins.
-
Direct LeadsGreetings Team! I've noticed that Thumbtack will give a Direct Lead just to subtract money out of my account, without me getting the assignment. Have any of you experienced this? Also, I get tons of house cleaning leads (inside clea…
-
Why I can't find where I can choose my area to work inn. I'm getting leads 40 miles away?I find it ridiculous I can't choose my work area radius. Im getting leads that are 30 miles away. Someone please show me where I can choose my work radius???
-
Community Scavenger Hunt — Win Some Swag![THIS CONTEST IS CLOSED] Want to win a Thumbtack branded Carhartt duffle bag and a water bottle? Here's your chance! Participate in our Community Scavenger hunt, completing the following items and we'll pick 2 random winners to rece… -
Is thumbtack still in business? I stopped getting any leads at all a couple months ago.After consistently having a very high closing rate on the project leads I met with, along with a good rating, I suddenly stopped getting any leads at all almost 3 months ago. I spoke with customer service twice a while back and the… -
Competitive lead pricing?My question is are there any other providers out there that are having a problem with the competitive lead pricing platform?
-
Help - No jobs for months!!I've been on TT for 3 or 4yrs now. In the beginning I would get so many responses at once, it could be hard to keep up. I had a gold statues the whole time, until at least a year now, when all the leads started drying up. Now, I nev…
-
Opportunities Are Not Really OpportunitiesWhen is Thumbtack going to stop hiding the messages that are sent from Pros to job posters via the Opportunities? The messages are NOT put in the job poster's Thumbtack profile inbox. They are HIDDEN under a section called "Pro…
-
Swag bagsI’ve been a pro on here for the last like 10 years lol. I’ve never gotten a swag bag….. have spent thousands with thumbtack and never got anything for “free” would love to get my 10 swag bags I never received lol
-
"Great value" badge questionHello fellow pro's, since Thumbtack has been very slow for me lately, I went ahead and used the platform to view all pros in my category (Murals/muralist) and I am on the first page for my area, but I noticed I was accepting Thumbta… -
JOIN US tomorrow (Thursday 8/3) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
-
I don’t live there!Im new to TT and I honestly am about to leave🤦🏽♀️. Frustrated is to nice of a word to explain this level of frustration! Why am I being made to pay for leads from customers from states that I do not work in. I live in TX. I have …
-
Announcing an integration with HubspotI'm excited to announce that my company, ScaleBridge.io, has an integration between Thumbtack and Hubspot working in a beta environment. If you would like to help us by joining our beta program, please fill out this brief survey, an…
-
Capital FundingLooking for some funding from a bank or investor to partner with and purchase a well researched property to resale for a very hefty profit. Anybody out here interested or could point me in a direction? thank you HIC, LLC
-
Being an expertI would absolutely love to become an expert on Thumbtack. Just let me know what I need to do. I am literally at 4.5 in only need the 4.7 to be platinum status. I have all the reviews they’re all amazing and I have plenty of projects…
-
no leads for close to a monthI have seen many posts like this, but I will add mine. recently I had a stretch where I got no leads for about a month. then i got 3 leads in a day ( two of which were not very good) and then again nothing for a few weeks. I have …
-
Thumbtack's Customer ServiceI have been trying to get 2 issues resolved for a week. Thumbtack chat sends automated Spanish messages when I pressed ONE for ENGLISH, then they never connect. I've emailed, tried chat a dozen times, called (that's hopeless). I hav…
-
Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for success, and a…
-
Rate Customer supportDo you know how to get pro level customer support?
-
No leads no views for 3 monthsWe've lost our thumbtack leads completely in April. Literally zero leads within 3 months. We've tried to increase Max lead price, lower service fee, set up weekly budget with no limits etc. The best account in the area is showing at…
-
Not getting leadsI recently signed up for Thumbtack as a tutor and I have not been getting any leads. I've only sent out 2 quotes through the opportunities tab on my profile. However, I know I'm supposed to get lots of leads. Could I please get some…
-
How do you access thumbtack concierge?This feature keeps getting marketed to me as a platinum service provider, but I have yet to see how to actually use it. Is there a specific hidden location that I am not seeing? -
Saved RepliesCan we please get the saved replies to be higher number of characters, 500 is not enough
Resources
Welcome! Check out our Community Code of Conduct. (review here)