Help with non-responsive leads
I just got charged $30 for a lead that never posted on my 'direct leads' tab and the potential client never responded. This is about guitar lessons.
I am guessing the client changed his mind or was just not serious about it, which happens quite a lot in this line of work, so he immediately withdrew the request.
I find it extremely unfair to get charged an amount like this for someone just expressing interest. I would be happy to pay this for a lesson that is booked (although it would be like me loosing 40% of the lesson) but then at least that is a connection with a potential client. But this is ridiculous.
I find this to be extremely unfair especially if the party declaring interest is not getting charged anything at all. In other words ther is no commitment whatsoever on their behalf.
Does anyone have any similar experience? Anyone know if you have to pay to get connected as a client on thumbtack? Any feedback on how I can get a refund? (note; the job was never posted on my leads, though I got charged for it)
Thanks in advance to the community,
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