Acct was deactivated cuz of a business linked to me

I was with thumbtack about a year and had highest membership rating snd was a 5 star customer rating lil over 30 reviews. Never had an issue then one day my account is deactivated and there’s nothing to be done? That means the leads I already paid for and can’t get their info are just gone? I’m so furious I have no idea who 2 broke brothers is but Austin the owner until he fixes his issues with thumbtack I can’t work,!, how does this even sound right. I’d love to hear feed back

Answers

  • DustiO
    DustiO Administrator, Moderator Posts: 1,853

    @Kortnie Unfortunately I am not able to help with these types of issues here in the Community, you'll need to follow the steps that were sent in whatever email communications you received. If you want to share the email address associated with the account that was disabled I can look into it and see if I can offer any more guidance, but typically you'll need to follow those directions/reply to that email in order to chat with someone on that team.