Inaccurate response time

Thumbtack’s tracking of my response time is inaccurate, and it's severely hurting my listing rank and impacting my business. Leads are already overpriced, but now this inaccurate tracking is making things worse.

@DustiO hey you seem well versed here could you maybe tell me what's going on here and how to immediately fix it

Screenshot_20241102_074020_Thumbtack Pro.jpg Screenshot_20241102_074130_Thumbtack Pro.jpg Screenshot_20241102_074116_Thumbtack Pro.jpg Screenshot_20241102_074104_Thumbtack Pro.jpg

Comments

  • DustiO
    DustiO Administrator, Moderator Posts: 2,096

    @Dreamdoctorsorg I am sorry to hear this — I will look into the response time on my end, and I would also recommend that you email support@thumbtack.com to report the issue.

Welcome!

It looks like you're new here. Sign in or register to get started.