Thumbtack Community
Discussion List
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New memberhola muy buenas noches soy nuevo en la comunidad y me gustaría recibir algunos consejos de parte de ustedes que tienen mayor experiencia ya aquí -
JOIN US today (Tuesday 9/16) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you've been active in the Community this past week and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour this afternoon (2pm PT, 3pm MT, 4pm CT, 5pm ET) on Zoom. We… -
Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende… -
How are your leads lately?Hey everyone, can you guys share how good the leads that you getting during the past 1-2 months. Just interesting how it goes for others. And how about ROI?
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Why does this happen in Aug 2025?Got a request from someone who needed wedding videography. I don't do wedding videography. Thumbtack has a category for wedding videography. For some reason this person chose "Other" for videography type and the typed out…
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Welcome to our new Community members — September 2025Welcome to all the pros who joined in August — we’re so glad you’re here! Drop a comment and introduce yourself! You might share: A photo or fun fact A link to your Thumbtack profile A little about your business or what inspires you…
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Bombshell when trying out the Thumbtack User InterfaceForgive the click-bait headline. It's worth the read. I did a little experiment this morning. I set up a User account and went hunting for snipe. You'd be amazed I found it. When I messaged my business, as I expected, Thumbtack push…
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Misak 14 views 0 comments 0 points Started by Misak Link your Thumbtack account with partner platforms
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Does Thumbtack read the Customer Surveys?My experience having worked in media in the past is that surveys like the one I just sent back to Thumbtack are pooled into aggregate data and a few data points are looked at by some junior executive and then shredded. So I thought …
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Meet Thumbtack’s Pro Partnership CommitteeWe believe that collaborating with our pros will help to shape the future of Thumbtack. In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col…
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Appliance Repair West LA | Sub-Zero & Viking Repair of West LASub-Zero & Viking Repair of West LA has been a dependable name in appliance repair across West Los Angeles, California, since 2014. With over 10 years of hands-on expertise, we bring practical solutions to residential and commer…Appliance_West_LA 42 views 0 comments 1 point Started by Appliance_West_LA Link your Thumbtack account with partner platforms -
California PPO License Not Listed – Manual Verification RequestHi Thumbtack Team and Community, I’m a licensed California PPO (Private Patrol Operator) verified by BSIS, and I’ve completed my profile setup—including uploading my license and professional photos. However, the PPO license type isn…
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HVACI have a HVAC company for 13 years Was getting a lot of leads From Angie. ROI is horrible and maybe 90 percent of leads don’t call back, text or email. Just signed up today on Thumbtack Any words of advice for HVAC contractors?Answered Energysharks10_25_ 58 views 2 comments 0 points Most recent by ShaquealThomas Thumbtack Resources
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Which lead system works better for your business?Over the past year, we had a much better experience using a pilot booking inquiries system—where we paid per lead after quote discussions and confirmed bookings—compared to the direct leads model. Before switching, we spent a signif…
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Fun drama threadGentleman reached out to us through Thumbtack, we sent a proposal, did the work (structural assessment), and he paid. He then tried to use our report to get a license with the state. State denied him, because even the report said th…
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Local cleaning jobsI’m in the Florence area looking for cleaning services?? I’m over 10 years experienced. I love putting a smile on my customers faces.
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Paint color lead for $58.00Yesterday I received a lead over an hour away (that's ok) with the heading 'Exterior Design', which I was charged $58 for (ok if its really that)… But it was a lead for exterior paint selection and estimates. Thumbtack needs to do a…
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How do we get paid for clients that disappear?Twice now this has happened me, and I emailed support with the required info and they don't respond I get a lead and both times the lead sheet said PAID on it, which I can only assume means they prepaid for this job I get done with …
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Is it just me or has Thumbtack dropped the ball lately?I was poking around my account and checked my pro status and realized for the first time since 2019 I'm not going to have my platinum top pro status. The thing is, it has nothing to do with me or how I conduct my business, and it h…
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Why was the booking inquiries system closed despite positive feedback from pro's, will it return?Over the past year, we had a much better experience using a pilot booking inquiries system—where we paid per lead after quote discussions and confirmed bookings—compared to the direct leads model. Before switching, we spent a signif…
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1st lead Disconnected #Hey i just signed up today and received my 1st lead but it was to a number that is disconnected and the client never responded. Am able to receive a refund for this? And why dont they 2fa the client numbers like they do ours?
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August 2025 Pro Highlight — Meet Tony.Meet Tony, a 4 year Top Pro home services pro with over 100 5-star reviews — and Pro Advisor on our Thumbtack Pro Advisory Board. Tony is the owner of WiseChoice Home Services in Colorado. We asked him about his Thumbtack experience…
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Thumbtack removed our business page without any explanationHello everyone! Need help! Thumbtack deleted our business profile without any explanation at all. We have been growing the page for many years. We had over 400 five-star reviews. We spent over $70,000 on buying leads in the last 12 …
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New hereHi everyone! My daughter & I recently just started helping others to keep a nice tidy and well organized house. New to this online community of hard working people -
Requests from Minors and RefundsAs a member of the Thumbtack professional community for nearly 11 years, I continue to battle Thumbtack over lead disputes and refunds regarding requests from minors. Just 10 minutes ago, a rising senior, a 17 year old teenager, sen…
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ACCOUNT DEACTIVATION OUT OF NO WHERE- LINKED TO WIFES OLD ACCOUNTMy husbands TT was deactivated due to being linked to an account I had years ago before we were even together that I never even used. Now they are saying that I need to resolve my issues first but I have tried to get in connection w…AMBUH1227 32 views 1 comment 0 points Most recent by DustiO Link your Thumbtack account with partner platforms
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California Specific QuestionI'm asking this knowing Thumtack operates in all the US and rules vary widely. However, Walmart.com, Amazon, Home Depot ETAL have figured out how to mark products as "not available in XXX State" and prevent shipping to th…
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Opportunity LeadsThese opportunity leads are an attractive option. Question on how they are charged. When looking at them it clearly states we are only charged if they respond. What if they are polite and respond saying "no thank you we fou…
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