Thumbtack Community
Discussion List
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Question for our cleaning professionals.Do you offer vacation rental (i.e. Airbnb) cleanings? If so, do you charge customers a different rate compared to a standard cleaning? Higher or lower? If this is a service you offer and you have any insight, drop it in the comments… -
How do you stop the Partial Match leadsMy Leads portal is getting clogged with partial match leads for services that I am not licensed for. This is insane. -
Job Opportunities New FormatIs anyone else really disappointed in the new Job Opportunities format? I, personally, had no issues with the previous one and this new one looks sloppy and takes more time to get through. Just interested in other perspectives and e…
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When you are first starting your business how do gain clients?When you are first starting your business how do gain clients? I'm to gain momentum using Thumbtack and I feel like I'm struggling.Answered ✓ Carman_WBI1 124 views 7 comments 0 points Most recent by DerHilfer_LLC Thumbtack Resources
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Should Pros Pay for Dead Leads?Pros are being charged whether or not a customer hires, responds, or even takes us seriously. We eat the cost while Thumbtack collects. Do you think it’s fair that pros are forced to pay for dead leads, or should charges only apply …
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Any General Contractor looking for a Reliable C-27 & C-8 contractor?Hi, I’m Daniel with Firm Tech Concrete, Inc., your licensed C-8 Concrete and C-27 Landscaping contractor serving Menifee, Murrieta, Temecula, Lake Elsinore, Canyon Lake, and the surrounding areas. At Firm Tech, we specialize in com…
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November 2025 Pro Highlight — Meet Nura.Meet Nura ( @_Nura101 ), an 8 year Top Pro with over 4,300 5-star reviews — and a Pro Advisor on Thumbtack's Pro Advisory Board. Nura is the owner of Responsive Resumes nationwide. We asked her about her Thumbtack experience an…
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Issues with leads and being sent for Window Treatment repair-install jobsHi Everyone, I want to know if anyone has encountered this issue. I run a window treatment service and the way our model works is we take care of both procuring the window treatments and installing them. Our policy is that we don�…
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Top Pro BadgeI've reached Platinum Status but still do not see my Top Pro Badge in widgets that I can include on my website. When can I expect to have this available?Answered ✓ Jayna_Lattimore 102 views 3 comments 0 points Most recent by DustiO Thumbtack Pro Rewards
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Your Feedback In Action: Refresh your Google Reviews anytime.You asked, we listened. You can now upload up to 100 Google reviews on your Thumbtack profile and refresh them anytime. Find out how to keep your reviews up to date and highlight the work you’re delivering to customers. Learn more.
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The 2025 Pro Summit is here — are you going?Level up your business in one day. Join us on October 29th from 10am-1pm PT. Our annual Pro Summit is for pros who want to accelerate their growth on Thumbtack. Featuring product update walkthroughs, expert-led breakout sessions an…
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Pro Summit Recap: 3 highlights from the 2025 Pro SummitWe had a record number of pros in attendance at last week’s Pro Summit. If you missed the event — don’t stress. Here are 3 highlights from the event so you don’t miss out. During the Pro Advisory Board panel, pros shared tactical in…
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Why do we still have to pay for a lead if the customer isn’t responding backwhy should we have to pay for a lead if the customer isn’t responding back and once you finally talk to them they went another company isn’t that concerned double charging for one lead?Answered ✓ Hvachoms__1 1.2K views 14 comments 2 points Most recent by DerHilfer_LLC Thumbtack Resources
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Steamly Pro LLCSteamly Pro is your trusted local expert for deep cleaning and restoration in South Florida. We specialize in carpet, tile, air duct, and upholstery cleaning, delivering eco-friendly, high-quality results for homes and businesses. O…
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Delivery formatIn services this is one of the questions: "In which of the following formats do you provide photos?" Does this refer to what you are able to provide (at additional cost), or what is included when you provide the service? W…
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What Skills Make a Great Handyman in 2025?I’ve noticed that in 2025, clients expect much more from handymen than just quick fixes. With smarter homes, eco-friendly materials, and modern design preferences, the job seems to require both technical skill and adaptability. For … -
This needs to be removed from the user interface, or have an on/off toggle switch."The pro will arrive on site and provide a quote." I know Thumbtack will do nothing about this, but does Thumbtack actually believe that we drive to everyone's house or business before providing a quote? Can that be …
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Exterior Painting ServicesComplete Repaint body gray Shingles black Trim white All 2 coats
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What questions do you have for our senior leadership team? Ask during the Pro Summit.Join us on October 29th at 10am PT, the virtual Pro Summit is back. The event is free and hosted on Zoom. During the event you’ll be able to ask questions to our senior leadership team, so what questions do you have? Drop them below…
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RESIDENTIAL INTERIOR DESIGN PROJECTScottsdale Interior Design - Paradise Valley, AZ Our busy East Coast clients were in search of a Scottsdale retreat in Paradise Valley to escape the cold winters. They found their dream lot at a prestigious golf community and we pro…
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Artists/Designers - need exact image category requests by customerThis applies to artists in particular and the type of work these customers might be looking for. There is a big difference in a small company looking for product renderings and expecting to pay $300-500, and a grandmother at home th…
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Pro summitHey everybody I'm Brett Douglas a top pro and a member of the pro advisory board. I just wanted to say I hope everybody enjoyed the summit. And if you need any help to further your opportunities with thumbtack. I can be reached…
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Remote vs On-Site Lead Accuracy — A Fix That Could Save Everyone Time and MoneyHey everyone — Dan here (Enuclea LLC, Stafford VA). I wanted to raise a recurring issue that I think a lot of us have seen: remote job mismatches. Here’s what keeps happening: A client checks “remote,” But their message (if they eve…
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Roofing projectwe just completed this project how looks like
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People who select many providersIs there a setting to eliminate people who select a certain number of pro's? I just got a lead where they selected 5 people and I honestly have no interest in a race to the bottom trying to compete against that many people. It…
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Chime In - Thumbtack Should Work For The Pros, Not AgainstOther fellow business owners - please chime in as I feel many of us share the same sentiment. I recently reactivated my Thumbtack pro account as I'm experiencing a rather slow season at the moment and was hopeful that maybe Thu…
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Can I recall a declined lead?Can I recall a lead I accidentally declined?
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Opportunity to be featured in news.Hi everyone! We’re looking to connect with pros who made a career shift to a trade after working in an industry being impacted by AI – maybe you were concerned about job stability, or left while your company was undergoing layoffs (…
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