Thumbtack Community
Discussion List
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[Advice from Community members] Collecting reviewsOne of our new Community members, @pr660 recently posted this question in the Community about collecting reviews from past clients that were not found through Thumbtack. I thought this would be a great opportunity to put our hive mi… -
Preload BalanceI have been sent an email from Thumbtack many times that says : "We noticed you haven't preloaded a balance" . . . . "PRELOAD A BALANCE TODAY". The incentive is that we get fewer charges to our credit cards and…Jami_JConcepts_55 31 views 4 comments 1 point Most recent by Jami_JConcepts_55 Network and Collaborate -
[GROUP HIGHLIGHT] Women on ThumbtackI was really inspired when I saw this thread in our Women on Thumbtack group. I love watching pros connect over shared experiences - that's why we're all here! If you haven't already, check out the group and join to start connectin…
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How do I actually get the benefits from my platinum rewards?I have similar grievances to the above posts. My account is platinum, yet I cannot get the help I need. I have emailed many times and gotten no response. The "chat" is not available, it says they will return tomorrow but i…
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April Pro Highlights“Our favorite things to assemble are playsets. We think of them as big Lego sets and the results are so satisfying. Before Thumbtack, we had very few jobs and very little confidence. Thumbtack has changed everything for us and we’re… -
Untimely LeadsThe last 2 days I have gotten leads not in my desired times. I shut off leads from 9pm-8am. Yesterday, I got a $63 lead at 6:30 am, by the time at I answered the lead, 3 other Pros responded. There is no way to get this project. Doe…
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What types of rewards would be most valuable to you?As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l…
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Can I Post Reviews From Past Students/Clients?I have dozens of stellar reviews/testimonials from past students/clients prior to using Thumbtack. Is there a way that I may list them in the "Reviews" section of my profile? This will most certainly be mutually beneficia…
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not on promote. quotes never readI am not on promote. do not want to be. I send many quotes but it seems they are never read. Am i just wasting my time? how does thumbtack figure out what quotes are actually presented to the customer? is there an algorithem? 1 in…
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SwagEvery time I try to redeem or choose it brings me to this page. I’ve signed in and registered what do I do to redeem swag from thumbtack?
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Am I the only Person Experiencing Being Charged But Leads Don't Respond?I am becoming disappointed that I am charged for a lot of leads that don't respond and the money is not refunded. I tried resolving this but it is the same as a revolving door. It puzzles me and I wonder if I am the only person expe…
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Meet Thumbtack’s Premier Support Team.Thumbtack’s Premier Support Team is a group of highly skilled individuals with a passion for assisting pros in order to help them find the most success while using Thumbtack. While responding to calls and emails is the clear front r… -
HelloHello, I've just joined the community here. My name is Kathy and I'll be launching 1 of a Kind Vacations soon. A full service travel agency with a strong focus on adventure of all kinds. I believe adventure is anything that takes yo…
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Are you having Blocked Calendar Issues ??Anyone else experiencing issues with customers bypassing your blocked calendar or days you are unavailable to work ?
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Community Code of ConductThe following guidelines apply to public posts and private messages. They are not exhaustive. The Thumbtack Community team has full discretion at any time to remove posts that don’t meet the spirit of these standards. Repeat offende…
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Welcome to our new Community members! (4/1)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or wha…
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How Does One Go About Changing Rate/Hr?I can't seem to find the rate edit button in my profile... Please help! Thanks in advance!
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Unable to Input "Frequently Asked Questions" on Profile Page"Frequently Asked Questions" lists beneath it, "You have not answered..." However, there appears to be no means of getting to the edit page for this. Please help! Thanks in advance!
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Are things happening out there? :)I have been a member for several weeks & have a robust profile. I have not received a single lead yet, Is this normal? I am in the house washing / pressure washing industry. Are consumers just not using thumbtack in my area? My …
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[JOIN US] Life Coaches' Virtual Coffee tomorrow!Who wants to join us for a life coaches' virtual coffee? Topic: Life Coaches' Virtual Coffee Time: Apr 5, 2022 04:00 PM Pacific Time (US and Canada) Join Zoom Meeting https://us04web.zoom.us/j/9198878093?pwd=L3d1RTNhenZUektubVo4dm1…
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March Contest: Spring ProjectsSpring is in the air! We reached 60 degrees in Salt Lake today and I am here. for. it. Springtime always gets me in the mood for projects - in my home, in my yard, or at work. It's a time when I feel inspired by the freshness of a n…
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Lately getting smaller amount of leadsI build furniture and mount TV’s among many other things on Thumbtack. I used to get a large amount of leads every week and business was great. I maintain a 5.0 rating, top pro status, and keep my profile pretty updated. Over the pa…
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Oakland/SF Bay Area Life Coaches?Hi, All! It's coming up on one year, since I returned to working for myself 100%, and I realize that I am missing having colleagues. Plus, I find socializing with other entrepreneurs very helpful. Ideally, I'd like to meet some o…
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As a business owner, how do you prefer to do your taxes?Let us know what tax software you use (if any), and why. And check out our partnership with TurboTax. Thank you!
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No longer getting any leads or views... Literally 0!I used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerve racking b…
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Is Thumbtack having payment problems?I get a message that a payment due. When I select pay my balance, make the payment, it shows the payment was successful. I've had this issue for a few weeks now and have been trying to make payments without any luck. I've reached…
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Nextdoor Partnership Help!!This is a message for all the pest control top pros/support if they monitor this. 2 weeks ago there was a blackout on Nextdoor's sponsored posts (a Top Pro perk for the top 3 in the market) that just effected the pest control indu…
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Notification that another pro was marked hired, and or how many other pros received “targeted” leadsHello, one of the issues I’ve had with Thumbtack for a while and nothing has ever changed that I have noticed, is that it is unknown/ unclear with opportunities, or direct leads especially, when another pro has been hired or how man…
Resources
Welcome! Check out our Community Code of Conduct. (review here)