Thumbtack Community
Discussion List
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The phone number issue is very very bad and may finally drive me off the siteI need to have client contacts directly. This is insane to charge me 30$+ for a photo inquiry ( meanwhile the travel settings have never worked properly) and then not even give me access to a real phone number. People don’t answer r… -
Welcome to our new Community members! (3/17)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com… -
License requiredI’m just going to say it again, stop allowing people to advertise for services that require a contractors license if they don’t have one. It is illegal and thumbtack is aiding in these people’s illegal activity -
Workshop sign upI would like to register to the workshop
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Faster replies. Higher conversion rate.When a customer messages you on Thumbtack, they’re usually comparing a few pros at the same time. Your response time is an important part of your first impression. Reply quickly and clearly, and you’ll give yourself a better chance …
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Media Opportunity with The WSJ.Hi everyone! A reporter with the Wall Street Journal is looking to speak with young adults who are pivoting their careers to the trades in light of AI, and is interested in speaking with Gen Z & Millennial Thumbtack pros. If AI … -
Need helpCan someone help me or guide me for license and insurance for my company
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Most pros miss this about Pro RewardsA few weeks ago, we talked about simple habits that help pros move up Pro Rewards tiers faster. This week, we want to zoom out a bit and talk about something just as important but often overlooked: QUALIFYING PERIODS. With Pro Rewar…
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🧼 What’s the average deep clean price in your city?I put together a quick 2026 deep cleaning pricing snapshot for Charlotte based on what I’m seeing in the market. Apartments: $250–$350 Mid-size homes: $350–$500 Large homes: $500–$600+ For other cleaning pros: Do these ranges match… -
electricianI am new here, and I want to hear from the veterans who made it to the top. trying to grow my business. thank you
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Welcome to our new Community members! (3/10)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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Why New Pros Sometimes Lose Momentum After Their First Few LeadsEarly rejection can feel personal, but early signals often need time to take shape. When new pros begin receiving leads, it is natural to hope for quick wins. If early conversations do not immediately turn into bookings, motivation …
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Work shopI would like to join workshop
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JOIN US TOMORROW (Tuesday 3/3) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon (2pm …
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🌸 Post Title: Getting Your Home Ready for Spring in CharlotteAs we head into spring, it’s a good time to reset your home before pollen and warmer weather settle in. A focused spring refresh helps reduce allergens, clear winter buildup, and make your space feel lighter and more organized. Here…
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Thumbtack Success WorkshopOne of the perks of Thumbtack Pro Rewards is the chance to attend a Success Workshop led by Thumbtack's most seasoned agents. During each Pro Rewards period pros with Silver status can hear our team's biggest tips for succ…
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Why is this refund deniedCustomer posts in the structural engineering category, but when I speak to him, he's looking for a contractor. I'm not a contractor, so I shouldn't have to pay for this.
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We asked customers how hiring a pro felt in January…here’s what they told usBack in January, we checked in with customers after they reached out to a pro and asked how the whole experience felt. What made things easy. What caused friction. And what made them confident enough to move forward or not. Some of …
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Welcome to our new Community members! (8/2)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about yo…
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Musicians and Event Professionals on Thumbtack - Paying For Non-responsive ClientsI am a highly rated musician on Thumbtack with a robust client base. I have used every major online marketplace you can think of to get clientele, and I am highly rated on all of them. I am lucky enough to make 100% of my income thr…
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Welcome to Our Newest Pros This FebruaryWe have had an amazing group of pros join the community recently. If your name was mentioned below, this message is for you. We are truly excited to have you here. This community is built on connection, support, and growth, and we a…
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Not sure how to access Pro RewardsHi, @DustiO - I was recently notified that I've achieved Platinum status. The link in the email for concierge support just leads to the regular "contact us" page, and the Explore Your Rewards link leads to "page …
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❄️ Winter Cleaning Checklist for HomeownersWhen we spend more time indoors during winter, dust, allergens, and buildup increase faster than most homeowners realize. A seasonal reset helps maintain indoor air quality and keeps surfaces in good condition. Here’s a simple winte…
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[CLOSED] Pre-Valentine Count the Hearts, Win Thumbtack Swag Contest!It’s the season of love, and we felt like spreading some of it your way. So yes… we’re doing that thing where you stare really hard at an image and start questioning your counting skills 😄 How it works: Take a close look at the im…
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Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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Drop in leadsHas anyone experienced a sharp lead drop after an initial strong first few months, even with good reviews and profile optimization? If so: did leads resume on their own? did you change anything specific? or is this tied to seasonali…
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GreetingsHello Everyone, My name is Nameka. I am just getting started here and will be using the platform for my residential cleaning business in North Metro Atlanta. I would love to hear any best practices for successfully using Thumbtack!
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Landscaping & Hardscaping Services – Frisco, TXWe offer landscaping and stone work services, including lawn mowing, yard maintenance, planting flowers, tree trimming, stone installation, and natural and artificial grass installation. We have over 27 years of experience and focus…
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