Your feedback in action: New phone number verification is here.

DustiO
DustiO Administrator, Moderator Posts: 1,886
edited November 19 in Thumbtack Resources

Thanks to feedback and insights from pros like you, we're excited to share that new phone number verification is here! Our new customer verification solution uses an identity-matching process to ensure all phone numbers customers provide are verified. If we get it wrong, we’ll refund you the cost of the lead.

We hope these improvements will give you more confidence in the quality of leads on Thumbtack. It’s all part of our Thumbtack Quality Commitment — our pledge to help you get hired.

@junkminers11, a Top Pro and a member of our Thumbtack Pro advisory Board shared, "I’ve had my fair share of fake numbers so I love this idea. Pros want to get real contact info for customers." Let us know what you think about this update in the comments.