Thumbtack Community
Discussion List
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Michelle Full Charge Business SolutionsHi everyone, Thumbtack has been incredible for our business. We do bookkeeping, accounting and taxes. We Just celebrated our 5 year anniversary. I have reached platinum status and am so grateful. Thank you Thumbtack and to all of ou…
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Is your business losing a significant number of jobs to cheaper, unlicensed competitors on TT?We've been the top pro in our area for over a year, but recently got bumped by a company that is not licensed to offer the service. Additionally, we have in the 3rd and 4th spots companies that are "top pros" and "rec…
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Thumbtack works if you work itHello fellow pros and top pros in the community. I just wanted to take a minute to send my gratitude to thumbtack and all the great people who work there. Sometimes as contractors we get caught up and just running our own business …
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Feature opportunity: Have you helped a homeowner preserve or restore something?Hey Pros! We're looking for anyone that has a story of helping a TT customer preserve anything that was of value to them. This could be as big as working on a historic home to something smaller like preserving a wedding dress. Hopin…
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Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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All of my reviews have been removedI’ve been with this service for quite some time only to find that all of my reviews have been removed! Please advise
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Question for the Community: Scheduling software - How do you book, schedule, and invoice?Hey pros! We have been toying around with different scheduling software for over 2 years now and we can't seem to find one that's the perfect fit for us. We have tried multiple at this point (I might botch some names here) we have t…
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Is there a timeline to see Zapier api integrations happen?I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software.
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API to integrate into Salesforce.comLooking for the API to integrate into salesforce.com. Where can I find out about this?
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CRMMy name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack?
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A new rewards period is here — March 2024We can’t believe how quickly this Thumbtack Pro Rewards period is flying by — but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing webinars, you’ve shared your Thumbtack swag, joined the Pro …
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Server errorHi there, I really want to start finishing my profile. I have tried contacting customer service but it is only automated emails, chats, phone calls. The background check keeps popping up with an server error message with social or I…
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Sudden decline in viewsHello! Last February my account all of the sudden started getting a lot of views (which I appreciated for obvious reasons). It was close to 400 a week. Then each week they started to decline dramatically. I did change my settings (…
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Recommended BadgeHello, how does one get a Recommended Badge?
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non-transparent refund policy + unsupportive support = frustrated customerI would never have registered on the forum if it weren’t for the constant negative experience of communicating with the application’s support service regarding refunds for incorrect leads. I don’t know what you changed in your rules…
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SPRING CONTEST: Curb appealSpring is nearly upon us — from spring cleaning to home projects, this can be a really busy time of year. But we still want to see your work! For this season's contest we want to see your "curb appeal projects". Share your…
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Interior Decorators/Designers - how has lead flow been so far in 2024?To all my fellow Interior Decorators/Designers, how has lead flow been so far this year for you and has instant booking affected your lead flow? Unfortunately, I was one of the many affected by the mandatory instant booking change a…
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[Resource of the week] Service Titan integrationI'm excited to share that we have officially launched a partnership with ServiceTitan. This partnership helps Thumbtack pros across many trades more efficiently manage all their leads and bookings through their connected ServiceTita…
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Account deactivated for no reasonHi community I hope everyone is doing well so I got surprised this afternoon with my husband’s account was deactivated with no reason he does landscaping jobs and has a strong profile 5 stars with more than 158 reviews I am writing …
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Account deactivatedHi community I hope everyone is doing well so I got surprised this afternoon with my husband’s account was deactivated with no reason he does landscaping jobs and has a strong profile 5 stars with more than 158 reviews I am writing …
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Shadow ban for leads?Hi Guys, I hope to find and advice or answer for my question. Input data: I'm Top Pro (Actually Top-5 Pro in my area) 138 reviews with 4.8 rating 100% answer for leads. Average speed of answer for the lead - 2 minutes Budget - unli…
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Miscategorized LeadsI've been noticing a lot of miscategorized leads for Video Production lately. Most of these are for Videography but they are listed as Video Editing. I saw one yesterday where the job poster even said in the description "I do…
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Suggestion: Can we get sound to indicate a new lead?Hello! Sometimes I'm not looking at my phone during the work day, so I would like a "ding" or "ping" (some kind of sound) to indicate when a new lead comes through, so I can respond faster. Is that something tha…
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[JOIN US] Pro Led Workshop — Business Bookkeeping Best PracticesJoin Laura W (@AR2i Business Solutions) tomorrow 3/20 at 9:00am PT (10am MT, 11am CT, 12pm ET) for a follow up to her previous pro-led Business Accounting Basics workshop (recording here). This time she'll be diving more deeply into…
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Thumbtack RankThumbtack Rank is dramatically lower today than it has ever been. We’ve gotten nothing but 5 stars lately. Can anyone help?
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Instant BookingHello. Im pokk ok ing for someone to help me. The Instant Booking feature is taking double and sometime triple the amount I used to be charged. Most times I don’t make any money because it seems as tho I’m being over charged. And I…
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JOIN US tomorrow (Thursday 2/29 - Leap day!) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Instant BookingI went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
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