Thumbtack Community
Discussion List
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JOIN US TOMORROW (Thursday 4/9) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1… -
Business name change/ID TeamI changed my business name legally a year ago, and Thumbtack still will not change it on my profile. They say the "ID Team" needs to handle it. I sent them what I needed to (at this point all my legal documents are with my… -
My fee is listed in my About section yet some leads don't book due to priceMy fee is based on industry standards, but I realize not in everyone's budget. My fee is clearly stated in my About section, yet another lead this week said my fee wasn't in his budget. I spent $41 for that. Anyone else ha…
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AnnaHi, I'm new here on Thumbtack and I'd like some help.
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❓What actually makes the difference between a 4-star and 5-star Airbnb clean?I've been noticing that with Airbnb cleanings, it's usually the small details that make difference a 4-star and 5-star review. Things like missed dust, lingering odors, or not fully restocking supplies come up a lot. For … -
Customer Real number ?hey I need help taking off this call screening stuff. This fake number this is too faulty i need clients real phone numbers + I can’t pay $75.00 for a 1 bedroom lead if I’m not even getting the customers direct contact. Pls help
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Should Pros Pay for Dead Leads?Pros are being charged whether or not a customer hires, responds, or even takes us seriously. We eat the cost while Thumbtack collects. Do you think it’s fair that pros are forced to pay for dead leads, or should charges only apply …
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Tax Day Is Around the Corner. Let’s Make It Less Stressful.Tax season can feel overwhelming (especially when you’re running a business full time). But you don’t have to figure it out alone. We pulled together a few helpful insights shared directly by Pros in our community. From Our Top Pro …
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Runner/AssistantHello friends, I run errands and do pickups, doctor's appointments, and groceries. You are in need of a reliable punctual person to help accomplish your tasks. Look no further. Feel free to reach out. Thank you.🙃
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Competition InsightsDoes anyone know why Thumbtack no longer shows the highest and lowest price for each vendor contacted by a customer? I just like to gage where i am in relation to the other vendors.
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JOIN US TOMORROW (Tuesday 4/1) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow afternoon 3:00-… -
How top pros ask for reviewsLet’s be honest.Asking reviews can feel awkward — even when the job went great. You’re packing up. The customer is smiling. Everything’s done. And you think: Do I ask now. Or do I just hope they remember later? Pros who get consiste…
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Can Thumbtack add a specific category for Drapery Workroom pros?A search on Thumbtack for custom drapery only comes up with installers or handymen, but there is a distinct trade for professionals who fabricate custom drapes, roman shades, cornices, pillows, and other soft goods from COM/designer…
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How some pros hit the Silver Pro Rewards tier in their first weekIt’s not about trying to do it all. It’s about doing the right things consistently. If you’ve been watching your Pro Rewards points creep up and wonder how some pros hit Silver in their first week, the difference usually isn’t out-h…
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Welcome to our new Community members! (3/23)We have had a big wave of new pros join us over the last couple of weeks and if you see your name here this post is for you. Welcome to the community. We are really glad you are here and excited to get to know you. Jump into the com…
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JOIN US TOMORROW (Thursday 3/26) for CommuniTEA Networking & Mentorship Session.If you're tagged in this post, you are either new or have been active in the Community since our last session, and we would love to meet you! Join us for our CommuniTEA networking & mentorship hour tomorrow morning 10:00-1…
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Where to find specifics of a lead beyond generic answersI've received 2 leads today (first day on the platform) but I can't seem to find the details of the project, beyond the generic "business consulting service". With the expense of the lead, I would like to have a …
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Profile picture qualityWhy does my profile pic look like it was taken with a potato? The original photo that I uploaded is a high resolution photo. But thumbtack made it look super pixelated. Why???
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Is recurring cleaning actually worth it for most clients?I was thinking about this the other day— Do you feel like most clients actually stick with recurring cleaning, or do a lot of them end up going back to DIY? I’ve noticed some people love the time it saves, but others still feel like…
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Response Time / Front DeskIs there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…
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Why do I receive direct leads where customer's budget is less than half my published rates?I keep getting direct leads where the customer's budget is half or less than half my published rates. I feel this is an issue that can be easily filtered on the back end but is left unaddressed because it's profitable for …
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New UserHello everyone, Im Excited to promote my small business through Thumbtack
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Removing reviewThis discussion was created from comments split from: The new Phone number situation. -
Moving out soon in Charlotte? 🏡✨I’ve found that a lot of clients underestimate how detailed a proper move-out cleaning needs to be. Here’s a checklist I use to make sure a home is inspection-ready. The areas that are most commonly missed: • Inside appliances • Bas…
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Técnico de Confianza LG ❄️🛠️ Reparación y mantenimiento de refrigeradores LG a domicilio. Me espeTécnico de Confianza LG ❄️🛠️ Reparación y mantenimiento de refrigeradores LG a domicilio. Me especializo en dejar tu equipo funcionando perfectamente, sin vueltas y con un trato amable. Mi prioridad es que tu comida se mantenga fr…
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The refund process is maddening at times...Sometimes Thumbtack gives me free leads for various things that I do, recently a lead came through and it was a free lead to me. I was able to convert the lead (awesome!), we were texting, and even had a couple calls on the phone. T… -
Phone numbersThe goal has always been to generate leads through Thumbtack and then move those clients into our own company pipeline. We’ve run into an issue where the same client ends up being causing us to be billed multiple times when we keep…
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What types of rewards would be most valuable to you?As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l…
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The new Phone number situationHi Team! Long-time Thumbtack user here and I am really concerned about not having access to real phone numbers now. I replied to a lead, paid a significant amount of money. They did not reply to my message and when I try to call …Answered KesXcent 602 views 13 comments 3 points Most recent by 1CorinthianGroup_PI Thumbtack Resources
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