Thumbtack Community
Discussion List
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Not showing up in search resultshello, I am not sure where to post this but I need help. I have my profile set up properly, I am a top pro with platinum awards and am usually getting 150-175 views per week. That dropped significantly to 1 the last week. I tried …
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Meet Thumbtack’s Pro Partnership CommitteeWe believe that collaborating with our pros will help to shape the future of Thumbtack. In fact, that’s why earlier this year, we partnered with some of our best pros to kickstart this Community - a space designed to facilitate col…
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Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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Finished my biggest mural yet!This mural was done on the side of a 40' building, over 500sqft of coverage! This was also the first time I didn't design the mural I was painting, all new, but all great challenges to progress to bigger things! To give you an idea …
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Latest muralsHello! I was lucky enough to be hired to do two murals in a week span two cities apart! It’s as a hustle to get it done, but proud of how each one was so uniquely different and showcased a skill of precision and fun. First one is …
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My leads stopped. zero leads in 4 months. not sure whats going onHas anyone have this issue? I have not received any leads in 4 months. I made sure everything was updated. Updated credit card and everything seems to be ok. is anyone else having this issue?
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Non licensed prosWhy does thumbtack allow non licensed people to advertise for services that require a county and or state license?
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Having hard time setting up my profileI'm a pro setting up Mt profile but it sk me three questions about language, how many employees and apps I use? I feel it out checking the boxes then it doesn't let me click k submit
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JOIN US tomorrow (Thursday 8/31) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Being more competitive?I get these notices that I’m not being too competitive in my pricing on some things. I’ve always been a fair price with the cost of a vehicle used for work. Truck payment, gas, insurance and upkeep. I shouldn’t have to lower my pric…
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ReviewsI had 25 5 star reviews on thumbtack and I was getting so much work that I turned Thumbtack off for a bit. Now my reviews are gone and I have emailed for help many times, but no one answers at all. Why is it so hard to get some assi…
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Duplicate PostsWhy isn't the platform set up to automatically flag suspicious duplicate posts like this?
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How Do I Get in Touch with An Actual Thumbtack Person?My background check has been "pending" since I joined some months ago. I'd like to get it resolved, but can't reach any real person to help. Thoughts from the group?
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Forbes Featured Wedding OfficiantI started my wedding officiant business Ceremonies by Raquel in January of 2020. I immediately received inquiries through Thumbtack! By December I had married close to 100 couples. Thumbtack featured me August 2020 as a Thumbtack…
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Pro Account Deactivated/Deleted, Now Banned, No idea whyHi, I don't understand what is happening. I recently started revamping my Pro account, and I received an email that it is now "on hold" because I'm offering services not allowed on Thumbtack. I'm offering massage therapy,…
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"Limited Availability" questionI was top in my area for a while and getting a lot of lead and many are free. Just when I thought things are going well, I stopped getting leads. I noticed when I look for myself, I was not showing up in the search results. In the …
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I would like some help getting work based on a keyword.I do assembly and I focus on one product that is wickedly tricky to get together properly. Let's call it WidgetWonder. Right now I would have to go under the assembly skill set and get all of them and parse them out. I am willing …
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Not getting any responses from prosI need local movers and I’ve sent out at least to 15 pros, and zero replies?? I used to get responses within 5 mins.
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Direct LeadsGreetings Team! I've noticed that Thumbtack will give a Direct Lead just to subtract money out of my account, without me getting the assignment. Have any of you experienced this? Also, I get tons of house cleaning leads (inside clea…
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Why I can't find where I can choose my area to work inn. I'm getting leads 40 miles away?I find it ridiculous I can't choose my work area radius. Im getting leads that are 30 miles away. Someone please show me where I can choose my work radius???
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Community Scavenger Hunt — Win Some Swag![THIS CONTEST IS CLOSED] Want to win a Thumbtack branded Carhartt duffle bag and a water bottle? Here's your chance! Participate in our Community Scavenger hunt, completing the following items and we'll pick 2 random winners to rece…
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Quotes Sent Aren't Being ReadHi There, Somewhat of a newbie, but I have sent out multiple Quotes (maybe 20) and not one has even been opened or read. What is happening? It's odd I wouldn't hear back from people so in researching further I'm seeing there is …
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Is thumbtack still in business? I stopped getting any leads at all a couple months ago.After consistently having a very high closing rate on the project leads I met with, along with a good rating, I suddenly stopped getting any leads at all almost 3 months ago. I spoke with customer service twice a while back and the…
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Competitive lead pricing?My question is are there any other providers out there that are having a problem with the competitive lead pricing platform?
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CRMMy name is Hermilo Salgado from Premier Flooring & Design in Garner NC. We are using HubSpot CRM. I would like to know if is possible to connect HubSpot CRM to Thumbtack?
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Help - No jobs for months!!I've been on TT for 3 or 4yrs now. In the beginning I would get so many responses at once, it could be hard to keep up. I had a gold statues the whole time, until at least a year now, when all the leads started drying up. Now, I nev…
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Opportunities Are Not Really OpportunitiesWhen is Thumbtack going to stop hiding the messages that are sent from Pros to job posters via the Opportunities? The messages are NOT put in the job poster's Thumbtack profile inbox. They are HIDDEN under a section called "Pro…
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Swag bagsI’ve been a pro on here for the last like 10 years lol. I’ve never gotten a swag bag….. have spent thousands with thumbtack and never got anything for “free” would love to get my 10 swag bags I never received lol
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"Great value" badge questionHello fellow pro's, since Thumbtack has been very slow for me lately, I went ahead and used the platform to view all pros in my category (Murals/muralist) and I am on the first page for my area, but I noticed I was accepting Thumbta…
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JOIN US tomorrow (Thursday 8/3) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
Resources
Welcome! Check out our Community Code of Conduct. (review here)