How do I change my auto-reply? This is separate from the quick replies

Lauren_Watts_Larsen

A while ago, I got an email from Thumbtack about partnering with a major retail company to help drive new leads. They asked if I wanted to set up an automatic message for clients who send direct leads. I replied with the message, and they set it up for me.

Now, things have changed in my business, and I need to update that automatic reply. But I can't find where to do it. When I check the Quick Replies section, the auto-reply I'm talking about isn't there—it's separate.

Has anyone else had this issue? How can I fix it? I’ve reached out to Thumbtack but haven’t heard back.

DustiO

@Lauren_Watts_Larsen are you talking about Front Desk maybe?