Opp leads with business hidden

Bricago

Are customers receiving opportunity lead messages when my business is hidden? When I look at the message portal I never see a blue “read” checkmark next to the quote I send. And I never get replies to these messages.

Since I don’t think you’ll understand what I’m describing, I’ll walk you through it:

1. I hide my business.
2. I look at opportunity leads.
3. I see one I’d like to quote on.
4. I tap on “I’m Interested” and send a quote.
5. I filter messages by “sent quotes.”
6. I tap on one of those messages.
7. I can see that there’s no blue check mark, so the customer never saw the message.

Question: Are my messages in this context being blocked because my business is hidden?

DustiO

@Bricago they are not being hidden - but the rate of customers who view opportunities in general is very low, since these are customers who have already reached out to other pros, but maybe have not marked a pro as hired, or they haven't heard back from the other pro. Hope that makes sense!