Business Resources
Find and share resources to grow your business.
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Share your personal experience and get inspiration, too.
151 discussions
487 comments
Most recent: Be careful with TT, please read this post by 4seasonscontractors
April 17
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A place to share tips and resources pertaining to all things business. -
The home base for all things Thumbtack.
191 discussions
692 comments
Most recent: Don’t miss the "How to Target Your Ideal Customers" webinar on 4/18 by DustiO
April 18
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See the latest Community happenings.
Discussion List
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Dealing with a negative review & customer posting many complaintsI am a Wedding Officiant. I got my first ever in 9 years negative review. OK, I can deal with it. I responded very nicely and apologized for the one thing I felt was a legit complaint. Today she added to her review (also negative) … -
TrustPilot ReviewsHello! I see that we have the option to import google reviews. I was wondering if there was an option to import Trustpilot reviews. We have over 150 5 star reviews that I would love to utilize if possible. Thanks!
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Instant BookingsWith the introduction of Instant Bookings, what effect does this have on you staying with Thumbtack or moving to another referral site?
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House call proAnyone else been getting cold calls from house call pro since the instant booking requirement went into affect? -
Lead costAnyone else feel like the cost of leads have no consistency? I have been getting charged $60 + for a customer who just needs a sprinkler head fixed. These use to cost about $13. There seems to be no rhyme or reason to the way these…
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Inconsistent Lead VolumeSometimes I get leads left and right. Sometimes it’s dry as hell. What is everyone doing to optimize this Thumbtack thing. Any other platforms you recommend for leads? -
How do I turn off On-Site Estimates?For some reason my profile lists I will be doing an on-site estimate, and I rarely do any sort of on site visit before I start the job. I don't want customers to think I will be coming to their property 150+ miles away to bid on a j… -
Finding jobs based on a keywordI assemble an outdoor play item that is known for being difficult and I would like to get leads based on that keyword rather than a generalized category. I don't want to pay for leads outside of that keyword. Cannot find any info …
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Thumbtack Lead Quality and refundWe've been spending more and more money and getting less and less quality leads from thumbtack. We are literally Top 1 on the platform in the area. We tracked our spending the month of September and below is what we got. Total: $1,0…
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ReviewsDoes any one else feel like they are not getting reviews like they used to? We use to send the review request and 8/10 would leave one now I feel like it’s about 2/10 will leave one. Kinda makes me feel like the platform is not info…
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How do you get reviews?Let us know how you get your customer to leave you a review. Be sure to share your best review tips in the comments! -
Merged: Instant booking is making me quit using ThumbtackThis discussion has been merged.
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Thumbtack Scheduling....what am I missing???Hi, first post here. I am new to Thumbtack this month. I decided I needed to pause any paid leads for a week to catch up and adjust my strategy when those come in. Today I received a lead as shown in the image below, even though I a…
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How could Thumbtack improve the galleries/featured projects functionality?I am a muralist, and the ability to upload and showcase images is key for people to really understand what I do. I feel the platform has evolved to include more types of industries, but with visual mediums, there has to be a better …
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Pro Account Deactivated/Deleted, Now Banned, No idea whyHi, I don't understand what is happening. I recently started revamping my Pro account, and I received an email that it is now "on hold" because I'm offering services not allowed on Thumbtack. I'm offering massage therapy,…
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I would like some help getting work based on a keyword.I do assembly and I focus on one product that is wickedly tricky to get together properly. Let's call it WidgetWonder. Right now I would have to go under the assembly skill set and get all of them and parse them out. I am willing …
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Why I can't find where I can choose my area to work inn. I'm getting leads 40 miles away?I find it ridiculous I can't choose my work area radius. Im getting leads that are 30 miles away. Someone please show me where I can choose my work radius???
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Announcing an integration with HubspotI'm excited to announce that my company, ScaleBridge.io, has an integration between Thumbtack and Hubspot working in a beta environment. If you would like to help us by joining our beta program, please fill out this brief survey, an…
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Capital FundingLooking for some funding from a bank or investor to partner with and purchase a well researched property to resale for a very hefty profit. Anybody out here interested or could point me in a direction? thank you HIC, LLC
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Reviews Not Showingcan anyone be of more assistance on the reviews? I've had a couple of reviews and they are not showing except one. I've had a few submitted by the client and don't know what the issue is. Customer service was not much help unfortuna…
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Importing Reviews from Other PlatformsHi- I am a life coach and a new pro on Thumbtack, but I have a number of reviews on other platforms. Is there a way I can have those reviews imported into Thumbtack other than asking my clients to send another review? I don't reall…
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Bad pricingHow is this even possible look at the prices imagine paying that much for leads
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What marketing support would benefit your business most?The Community team at Thumbtack is always thinking of ways to add value to your experiences here. What kinds of marketing support would you find most beneficial to your businesses? If your answer is "other", please comment… -
I am not getting any Leads on my Profile--Please Help!I am a professional Organizer and new to thumbtack, I have completed my profile and have some reviews. I haven't gotten any leads at all. I am just reaching out to see if there is anything that I am missing on my profile. Maybe that…
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Notifications for OpportunitiesI've never received a notification for any opportunities even though I have all notifications on (emails, texts, and the app). I check the opportunities on the desktop multiple times a day and see many but by the time I respond to t…
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