Business Resources

Find and share resources to grow your business.

Business Resources

Find and share resources to grow your business.

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Discussion List

  • Camco516
    Sudden drop in leads
    I am having an issue with sudden drop in leads. I went from getting at least a few a week to none. It’s been 2 weeks without a single lead. I have top pro badge, all 5star reviews. I’ve done everything Thimbtack has suggested. It ha…
    Camco516 53 views 0 comments Started by Camco516
  • glebmx
    Suddenly stop getting leads
    Hi guys. I joined Thumbtack Pro in early January 2024 and quickly received my first lead on January 8th, one day after signing up. Between January 8 and February 5, I received 17 leads and was hired seven times, showing a promising …
    glebmx 1.1K views 10 comments Most recent by Camco516
  • Analoguelife89
    Viewings Suddenly Dropped
    Typically, my weekly viewings for my tutoring profile range from about 70 to 200, but last week I was down to 4 views and this week I have had none. I am wondering why there has been a sudden drop in my viewings with no discernable…
    Analoguelife89 75 views 4 comments Most recent by DustiO
  • pedroj
    [Resource of the week] The Power of Budgeting
    Let's talk budgeting – the unsung hero of business success. Budgeting lays out your financial path, giving you clarity on income, expenses, and how to reach your goals. It's your GPS for financial success. Your budget helps you prio…
    pedroj 117 views 2 comments Most recent by seolocal958
  • Mightyoaks
    Instant Booking
    I went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
    Mightyoaks 389 views 6 comments Most recent by Red_Rock_Cleaning
  • chilogm1
    Why does this even exist
    Why do we have another step after this. This step nothing but a trick test a change of mind not every client are looking to book if they already staring to check on availability why ask them to skip the back and forth. Direct booki…
    chilogm1 64 views 1 comment Most recent by unknown
  • Karakulidi
    My online service is not showing outside of my zip code
    Hi! My service (online piano lessons) is getting very few views. Upon checking, I found out that it shows just fine when searched within my zip code. However, it’s not showing outside of it (which makes no sense since I’m providing …
    Karakulidi 43 views 1 comment Most recent by DustiO
  • chilogm1
    Booking
    Why is this a thing since when do we get instant booking for multiple pros. This supposed to be a direct leads not instant book. Cause last time I check the goal for instant booking was to add all info and book one pro only for the …
    chilogm1 322 views 3 comments Most recent by DustiO
  • Karakulidi
    Sudden decline in views
    Hello! Last February my account all of the sudden started getting a lot of views (which I appreciated for obvious reasons). It was close to 400 a week. Then each week they started to decline dramatically. I did change my settings (…
    Karakulidi 117 views 2 comments Most recent by Karakulidi
  • Patti
    Regularly Checking Your Targeting Preferences
    When was the last time you looked at your targeting preferences? You know, those settings that determine the types of leads you get? If you’re not sure what I’m referencing... you got some reading to do. Don’t worry, here’s a guide …
    Patti 170 views 0 comments Started by Patti
  • Kaitlin_Booth
    Issues with multiple business accounts & support
    First, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h…
    Kaitlin_Booth 318 views 1 comment Most recent by DustiO
  • MSB_Carpentry83
    All of my reviews have been removed
    I’ve been with this service for quite some time only to find that all of my reviews have been removed! Please advise
    MSB_Carpentry83 109 views 1 comment Most recent by DustiO
  • reliefkey
    Is there a timeline to see Zapier api integrations happen?
    I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software.
    reliefkey 186 views 4 comments Most recent by DustiO
  • AdminCLE
    API to integrate into Salesforce.com
    Looking for the API to integrate into salesforce.com. Where can I find out about this?
    AdminCLE 86 views 2 comments Most recent by DustiO
  • Vbastos
    Account deactivated
    Hi community I hope everyone is doing well so I got surprised this afternoon with my husband’s account was deactivated with no reason he does landscaping jobs and has a strong profile 5 stars with more than 158 reviews I am writing …
    Vbastos 177 views 1 comment Most recent by Vbastos
  • KDP
    Quotes Sent Aren't Being Read
    Hi There, Somewhat of a newbie, but I have sent out multiple Quotes (maybe 20) and not one has even been opened or read. What is happening? It's odd I wouldn't hear back from people so in researching further I'm seeing there is …
    KDP 1.3K views 17 comments Most recent by arlenekaysen_1
  • chilogm1
    New Servey for $20 Amazon Gift card
    A trap has been set on that servey why would i tell you about my business revenue to on that servey it makes no sense asking us how much we charge for handyman services. The more details you gave the more of a price rasie they will …
    chilogm1 239 views 0 comments Started by chilogm1
  • coolexpress
    Leads: Repair services should be separate from maintenance services .
    We would like to send in our gratitude to thumbtack we have been with them ever since our beginnings and we have seen the benefits over the years. However it has come to our attention there is a need for adjustments on leads service…
    coolexpress 94 views 2 comments Most recent by coolexpress
  • Meredith_Beck
    Pros Check your bank statements- Thumbtack reactivated my account & charged me without my knowledge
    Pros check your bank accounts! After not being active since 2021, my account was reactivated, without my knowledge, 1/2/24. Thank goodness I noticed a charge from Thumbtack on my cc statement and looked in to it. I learned Thumbtack…
    Meredith_Beck 159 views 0 comments Started by Meredith_Beck
  • ThePalomaGirls
    Hire Count Glitches/Miscounts
    Hi Pros! My name is Alex and I have a bartending company serving NYC called The Paloma Girls. I signed up with Thumbtack 2 years ago in hopes of meeting new clients and it has completely jump-started my business and encouraged me to…
    ThePalomaGirls 238 views 1 comment Most recent by DustiO
  • Bill_IV
    You need better clip-art
    The "plumber" in the ad that showed up in my browser had a bunch of plastic pipes and fittings with big, knurled, grips for hand tightening. And some model holding huge Crescent wrench - the wrong tool for every job. Its n…
    Bill_IV 62 views 0 comments Started by Bill_IV
  • drdebbie87
    I'm Paying for Customer Errors
    I apologize in advance for using this platform to voice my concerns; however, there appears to no longer be an easy option to speak with a representative ( by the way, the automated system is less than helpful, and the message that …
    drdebbie87 142 views 4 comments Most recent by drdebbie87
  • JMusselman
    Lead Prices have gone sky high!
    I received a home organization lead (not instant book) and I can not believe the price for this lead. It is the smallest size project (selected less than 500 feet-which is the smallest option) and the project is moderately disorgani…
    JMusselman 522 views 9 comments Most recent by JMusselman
  • Matt
    So many software bugs-
    Not sure what’s going on, wanted to see if others had this issue. My calendar is open for days next week, yet the app insists I don’t have availability. this and other bugs have been happening with my profile.
    Matt 277 views 12 comments Most recent by DustiO
  • Styles
    Instant booking
    This used to be a great platform now it is poisoning businesses of all types. Forcing some, like myself, into early retirement. All of our concerns are falling on deaf ears and showing no empathy. Hopefully someday when you return t…
    Styles 73 views 0 comments Started by Styles
  • JMusselman
    Get charged twice for the same client -lead and instant book
    Hello, For the second time in a week, I have had a client first pick me as referral lead then immediately (within a minute) they select me for instant book. So now I am charged first for the lead and second for the instant book. I …
    JMusselman 144 views 6 comments Most recent by JMusselman
  • chilogm1
    Thumbtack pay
    To whoever decide to built this option and doesn’t add a refund button, I think you should get fired immediately. Who built an ACH and not add a refund options. What if I take payments before the project and client cancel and now I …
    chilogm1 205 views 1 comment Most recent by Matt
  • Brandy_Thomas
    Virtual Admin
    Is there an app or some sort to assist in responding to the leads….I’m eagerly wanting to try something new to help my business
    Brandy_Thomas 76 views 2 comments Most recent by DustiO
  • structuralguy65
    Now I'm getting charged for leads that I'm not licensed for, from a customer who posted it twice
    Not a happy camper. Why should a structural engineer get charged twice for a lead where the customer needs an architect. Someone explain that, please.
    structuralguy65 84 views 3 comments Most recent by DustiO
  • stelmihas
    Help with non-responsive leads
    Dear community, I just got charged $30 for a lead that never posted on my 'direct leads' tab and the potential client never responded. This is about guitar lessons. I am guessing the client changed his mind or was just not serious a…
    stelmihas 1.1K views 5 comments Most recent by DustiO

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