Business Resources
Find and share resources to grow your business.
Category List
-
Share your personal experience and get inspiration, too. -
A place to share tips and resources pertaining to all things business. -
The home base for all things Thumbtack.
269 discussions
1.1K comments
Most recent: [Resource of the Week] Show off your strengths. by DustiO
3:43PM
-
See the latest Community happenings.
Sort
Hot
▾
Filter
All Statuses
▾
Discussion List
-
Thumbtack Scheduling....what am I missing???Hi, first post here. I am new to Thumbtack this month. I decided I needed to pause any paid leads for a week to catch up and adjust my strategy when those come in. Today I received a lead as shown in the image below, even though I a… -
"Open to Other Dates"Hi all, I spend way too much time dealing with people who click that they are available for dates other than the one they specify when they are ONLY available for that one day and it's blocked out on my calendar. People so, so often…
-
Can’t access some job in opportunityI been trying to access the opportunity jobs but unable to get to them can anyone please help out with this issue
-
Reviews Not Showingcan anyone be of more assistance on the reviews? I've had a couple of reviews and they are not showing except one. I've had a few submitted by the client and don't know what the issue is. Customer service was not much help unfortuna…
-
Sudden drop in leadsI am having an issue with sudden drop in leads. I went from getting at least a few a week to none. It’s been 2 weeks without a single lead. I have top pro badge, all 5star reviews. I’ve done everything Thimbtack has suggested. It ha…
-
Suddenly stop getting leadsHi guys. I joined Thumbtack Pro in early January 2024 and quickly received my first lead on January 8th, one day after signing up. Between January 8 and February 5, I received 17 leads and was hired seven times, showing a promising …
-
Viewings Suddenly DroppedTypically, my weekly viewings for my tutoring profile range from about 70 to 200, but last week I was down to 4 views and this week I have had none. I am wondering why there has been a sudden drop in my viewings with no discernable…
-
[Resource of the week] The Power of BudgetingLet's talk budgeting – the unsung hero of business success. Budgeting lays out your financial path, giving you clarity on income, expenses, and how to reach your goals. It's your GPS for financial success. Your budget helps you prio… -
Instant BookingI went around and around with a text to from tech-support yesterday, and I kept pressing them. I found out these two things. First, supposedly they did trial runs and experiments, and found that all users want instant book, which is…
-
Why does this even existWhy do we have another step after this. This step nothing but a trick test a change of mind not every client are looking to book if they already staring to check on availability why ask them to skip the back and forth. Direct booki…
-
My online service is not showing outside of my zip codeHi! My service (online piano lessons) is getting very few views. Upon checking, I found out that it shows just fine when searched within my zip code. However, it’s not showing outside of it (which makes no sense since I’m providing … -
BookingWhy is this a thing since when do we get instant booking for multiple pros. This supposed to be a direct leads not instant book. Cause last time I check the goal for instant booking was to add all info and book one pro only for the …
-
Sudden decline in viewsHello! Last February my account all of the sudden started getting a lot of views (which I appreciated for obvious reasons). It was close to 400 a week. Then each week they started to decline dramatically. I did change my settings (…
-
Regularly Checking Your Targeting PreferencesWhen was the last time you looked at your targeting preferences? You know, those settings that determine the types of leads you get? If you’re not sure what I’m referencing... you got some reading to do. Don’t worry, here’s a guide … -
Issues with multiple business accounts & supportFirst, I would like to say that Thumbtack has been key to my success as a business owner over the last couple of years. I have gotten dozens if not hundreds of leads and clients through this great service. However, the last week h…
-
All of my reviews have been removedI’ve been with this service for quite some time only to find that all of my reviews have been removed! Please advise
-
Is there a timeline to see Zapier api integrations happen?I'd like to plug into my custom CRM on notion but there is no way to do this. Plugging i into Zapier is a pretty easy solution to connect to a bunch of software.
-
API to integrate into Salesforce.comLooking for the API to integrate into salesforce.com. Where can I find out about this?
-
Account deactivatedHi community I hope everyone is doing well so I got surprised this afternoon with my husband’s account was deactivated with no reason he does landscaping jobs and has a strong profile 5 stars with more than 158 reviews I am writing …
-
New Servey for $20 Amazon Gift cardA trap has been set on that servey why would i tell you about my business revenue to on that servey it makes no sense asking us how much we charge for handyman services. The more details you gave the more of a price rasie they will …
-
Leads: Repair services should be separate from maintenance services .We would like to send in our gratitude to thumbtack we have been with them ever since our beginnings and we have seen the benefits over the years. However it has come to our attention there is a need for adjustments on leads service…
-
Pros Check your bank statements- Thumbtack reactivated my account & charged me without my knowledgePros check your bank accounts! After not being active since 2021, my account was reactivated, without my knowledge, 1/2/24. Thank goodness I noticed a charge from Thumbtack on my cc statement and looked in to it. I learned Thumbtack…
-
Hire Count Glitches/MiscountsHi Pros! My name is Alex and I have a bartending company serving NYC called The Paloma Girls. I signed up with Thumbtack 2 years ago in hopes of meeting new clients and it has completely jump-started my business and encouraged me to…
-
You need better clip-artThe "plumber" in the ad that showed up in my browser had a bunch of plastic pipes and fittings with big, knurled, grips for hand tightening. And some model holding huge Crescent wrench - the wrong tool for every job. Its n…
-
I'm Paying for Customer ErrorsI apologize in advance for using this platform to voice my concerns; however, there appears to no longer be an easy option to speak with a representative ( by the way, the automated system is less than helpful, and the message that … -
Lead Prices have gone sky high!I received a home organization lead (not instant book) and I can not believe the price for this lead. It is the smallest size project (selected less than 500 feet-which is the smallest option) and the project is moderately disorgani…
-
So many software bugs-Not sure what’s going on, wanted to see if others had this issue. My calendar is open for days next week, yet the app insists I don’t have availability. this and other bugs have been happening with my profile. -
Instant bookingThis used to be a great platform now it is poisoning businesses of all types. Forcing some, like myself, into early retirement. All of our concerns are falling on deaf ears and showing no empathy. Hopefully someday when you return t…
-
Get charged twice for the same client -lead and instant bookHello, For the second time in a week, I have had a client first pick me as referral lead then immediately (within a minute) they select me for instant book. So now I am charged first for the lead and second for the instant book. I …
-
Thumbtack payTo whoever decide to built this option and doesn’t add a refund button, I think you should get fired immediately. Who built an ACH and not add a refund options. What if I take payments before the project and client cancel and now I …
Resources
Welcome! Check out our Community Code of Conduct. (review here)