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322 discussions
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Most recent: Remember- always test for asbestos when demoing drywall and vinyl floors by Chris_Guenther
May 4
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Discussion List
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Bad pricingHow is this even possible look at the prices imagine paying that much for leads -
What marketing support would benefit your business most?The Community team at Thumbtack is always thinking of ways to add value to your experiences here. What kinds of marketing support would you find most beneficial to your businesses? If your answer is "other", please comment… -
I am not getting any Leads on my Profile--Please Help!I am a professional Organizer and new to thumbtack, I have completed my profile and have some reviews. I haven't gotten any leads at all. I am just reaching out to see if there is anything that I am missing on my profile. Maybe…
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Notifications for OpportunitiesI've never received a notification for any opportunities even though I have all notifications on (emails, texts, and the app). I check the opportunities on the desktop multiple times a day and see many but by the time I respond…
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Deposits and Final PaymentsI’m having trouble requesting payment again from my customers? I require a 50% upfront deposit to book my services and when customers pay me through thumbtack I’m not able to go back in and request another or multiple payments which…
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Wait time for customer service?Hey, curious what's the longest anyone here has had to wait for a customer service response in text. I'm already going to say that, despite my platinum status, i have zero faith that I can get a person on the phone. Text i…
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Leads strop Coming inWe used to get so many leads from Thumbtack that I'd have to turn off my visibility from time to time. Now these past couple months I've literally gotten 0 profile views! Support hasn’t been helpful at all. Its pretty nerv…
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Reviews Standards Needs To Be UpdatedI'm responding to this message as a PROFESSIONAL using Thumbtack. Thumbtack will allow customers to use falsify the truth and even if a customer hasn't worked with us directly; they can leave reviews based on their interac…
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Direct LeadsHello, I don't want leads where the job is less than $1500. I got a leaf for a job that is $500. How dovI stop this? As of now, I have made my profile hidden till I can get this fixed. Thank you, Mark Zilberman
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hello guys I am newhello guys I am new at this platform just i want to present myself to all members I am starting a new agency that creates content for company and influencer we solve a lot of problems and help you grow your social media to the nex… -
Not showing the right photosHello, I am a wedding photographer. Thumbtack asks for photos and others from "projects". I submitted in both. But, they are only showing the pictures from projects. And, I see this is also true for other photographers. Wh…
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The ability to reject a job and not be charged for the leadLately I have been getting request for jobs in the Illustration category that are vague and have no description on what they are looking for, yet the lead cost me $40+. I realize that leads are about demand, but the hard part is th… -
I have a pending payment for over 5 days.I want to get paid for the work I did. The customer paid you guys. Why havent I been paid? Please give me my money today and have someone contact me Nicole Larrimore America Girl Cleaning
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Should i get A Refund for those leads from my point of view I would say Yes becausei doon’t want to sound crazy but please explain to me why am I paying for a services that pretty much earning money from me for not doing nothing. I feel like now i should start charging clients leads price just for contacting me si…
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14 free tools every small business can useStarting and managing a business is expensive. Odds are you’re on a tight schedule and an even tighter budget. Luckily there are a lot of resources, websites and apps that can help you run your small business more efficiently. Here … -
Advice from a Top ProHello Everyone! Here's something I think can help. Running a business - My advice for anyone reading this no matter if you are a solo freelancer, small business, or established company is the same. Accountability. When you'… -
Library of Past webinarsIs there a location where we can access past webinars for contractors using Thumbtack?
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Outrages Leads Price.I decide to Open my budget this morning to unlimited since I haven't gotten any leads for the past 3-5 days. 5 minutes I got a lead I was happy den the leads price was $111 for a tv mount above fireplace in Ocala i live in Orla…
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Feature Request(s)Lately I have been getting 20+ leads in a short period of time, and I would love the option to add private notes to the client lead messages. This would allow me to put in things like, "Reach out to CLIENT in two weeks, they ar…
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How's a lead considered viable if the clients phone number is disconnected, and never viewed messageI have reached out to support, and I get the same answer. "There are no refunds because you have their phone number". That is fine and all, but what about the clients who's number is dead, and they don't view mes…
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Sooo.... how is search marketing allocated to local markets?Hi all-- I didn't see anything in these forums about this so I thought I'd just ask... Presumably our lead fees are tracked by local market area and then some of that money is allocated to buy ads on Google and other searc…
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Changing businessI need to know how to change my business from handyman to home inspection. They are a conflict of interest and cannot have both
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HELP.....New profile views have TANKED (Wedding Photography)Over the past 4 weeks, my profile views have dropped now (last week and this week) to litterally 0. Yes, that's Zero views for almost two weeks. I haven't had a lead in well over a month. I have changed nothing on my end, …
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NewI’m new to this but I really need to find some work
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Help finding funds to start your businessIm just curious, i always hear about different help that s out here to help people like myself and other black women that are trying to get there businessess up and going..but dont have enough revinue to do so, is there really help…
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Remote Availability and SkillsetI continue to have issues getting refunds because some leads only want in person appointments or skills I do not offer. Remote Availability Issue: I was told to enable "remote" on my profile to let clients know I work re…
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same client keep bookingI have a client who kept on booking me just to ask me question i have come to a decision to not work for her anymore but she stilll have options to book me and makes me loose money how can i fix that
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just introducing myselfHi, I am Dieuwke, dog trainer and owner of Orion Dog Training in San Jose, (www.oriondogtraining.com) Trying to see how this all works, Thank you,
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Google or Outlook Calendar Syncso on Thursday i got a notification from the app telling me that FINALLY there was a Google Calendar Sync option! I got excited, clicked on it, only to have nothing happen....just an error message So i called Thumbtack thinking that… -
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