Thumbtack Pro Rewards
Discussion List
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When do the points update?After a job is booked or a customer is replied to when does the points update on the reward tracker? -
Can someone please tell me how to turn off getting direct leads?I was able to do this & it worked for a few days, but now all of a sudden I am getting charged for direct leads again & prefer that not to happen.
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What types of rewards would be most valuable to you?As we plan for the future of Thumbtack Pro Rewards, we are always looking for the best ways to celebrate and recognize your contributions - particularly in ways that would help you grow your businesses. With that in mind, we would l… -
Response TimesI am wondering if any other Pro's have noticed their response times suddenly dropping by a huge percentage if there are 1-2 leads that are not responded to within an hour. I just watched my Platinum Status nearly disappear after m…
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How to find your Thumbtack Pro Rewards status.“My job is all about helping people create joyful, clutter-free homes that work for them — and I love to help people find the peace of mind that comes from that. Thumbtack has been instrumental in helping me extend my reach to conne…
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MetricsHas anyone else seen their metrics crash recently? Just looking at my insights, there has been a steady decline in views and lead amounts in the past few months. Where I used to see over a 1k profile views, I now see... 135. That is… -
Customer support needed via phone callI operate a handyman business and use Thumbtack to find a large portion of my work. I am having an issue with my pro status. I have nearly 30 5-star reviews, a complete profile, an 85% response rate, and at the time of writing this…
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Where do you train your refund assessment team?It seems the only answer that they know is No. I got a contact lead today from someone who is 16. A clear violation of your Terms of Service: "ELIGIBILITY, SERVICE PROFESSIONAL REPRESENTATIONS, WARRANTIES, AND USE OF THE PLAT…
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A new Thumbtack Pro Rewards period is here.We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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Proudest accomplishment of 2022Wow 🤩 every month since I opened my account I’ve received this notification of who to hire notice..
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Why not Top Pro 2022?Hello everyone! I have been a Top Pro for all of 2022, but it still only shows Top Pro 2021 on my profile. Do we have to wait until 2022 is over before Top Pro 2022 shows? Thanks in advance!
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A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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Where can I find badges that I can put on my website?I just reached the platinum reward level and would like to put the top pro badge and a link to my reviews on my website. I can't find them on my account, though. Where can I find those to download? Thanks from pub tv
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Not Happy With Max Lead PricingI'm not liking this at all. When I started with Thumbtack a few years back leads cost around $6. Now they are up to over $30 for my type of work. Seems like Thumbtack is just trying to find out how much pain we can bear, then the…
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Swagthank you Thumbtack, its bin awesome working with you guys together’ hope to be here for a long time
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A new rewards period starts today!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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RESPONSE TIME BEING CHARGED FOR OFF HOURSI take pride in responding to my customers with an hour when my office is open from 9am-8pm EST. Today I see i am being charged for not responding during off hours which completely skews my response time. NOT RIGHT!!! Chris Cavall…
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Platinum StatusHello, I have platinum status but I do not know how to access my thumbtack concierge. I reached out to thumbtack support via email to update a review from a customer I met on thumbtack from unverified to verified. Instead I got two …
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Coordinating with other Thumbtack Legal + B2B ProsI am a private investigator whose primary service offering is Surveillance and Research which I am able to offer in 40 + states and am looking to co-ordinate with other Lawyers and Business owners in the area of workers compensation…
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Summer rewards period is here!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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Shout out to our pros with Platinum Pro Rewards status!I wanted to take a moment to recognize our active Community members who have achieved platinum status in Thumbtack Pro Rewards. (Tagged below) Thank you for your contribution to Thumbtack and congratulations on your amazing accompli…
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A new Rewards period is coming.We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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WELLNESS TRAVEL TO MÉXICOHola! The past few years have reminded us how important it is to take care of our health. My Gringas Locas (💙 México) Travel is an opportunity to reboot not only your health but your mind and spirit too! Our motto: "We're … -
Marketing WorkshopsOne of the perks of Thumbtack Pro Rewards is the chance to attend a workshop led by marketing experts. During this Pro Rewards period pros with Gold and Platinum status have been learning about marketing strategies with Boot Camp Di…
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Help - I cannot get support to reply to my emailsI've been on the app for around 2yrs. I made it my full time job last fall & I worked hard & made Platinum rewards by the 3rd week in Jan. The problem is I cannot access any links on the rewards pages, gold & platinum. …
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Nextdoor Partnership Help!!This is a message for all the pest control top pros/support if they monitor this. 2 weeks ago there was a blackout on Nextdoor's sponsored posts (a Top Pro perk for the top 3 in the market) that just effected the pest control indu…
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Partnership with TurboTax.In our latest Pro Rewards Partnership Committee, we heard from pros like you that taxes are at the top of your to-do list. That’s why we’re excited to share our latest partnership with TurboTax. As part of Pro Rewards, you can save …
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A new rewards period is here!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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Where can I find the badges to put onto website?I recently reached the platinum reward level and would like to put the top pro badge and the link to my reviews on my website. However, I cannot find them on my account. Where can I go to download those?
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A new Thumbtack Pro Rewards period is coming!We can’t believe how quickly this Thumbtack Pro Rewards period is flying by - but we’ve sure enjoyed it! We’ve met you in Thumbtack success workshops and digital marketing courses, you’ve shared your Thumbtack swag, met the Premier …
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