Thumbtack Resources

The home base for all things Thumbtack.

Discussion List

  • LexingtonDev
    Receiving Direct Leads that really aren't Direct Leads?
    Hey guys! My name is Britney and I am one of the CEO's of Lexington Development! We are a construction, remodeling, contracting, and handyman service based out of Jackson, MS! I just was wanting to know if there are other Pros that …
    LexingtonDev 200 views 2 comments Most recent by LexingtonDev
  • Timur
    Improvements for the app (for the Pros)
    Hi! I'm the Pro (handyman) with 300+ 5 star reviews. I'm here for 1 year already. And I'm not good with some of the moments in the app. My suggestions are: _____ 1. Make the base prices of the Pro more visible to the Customers. Bec…
    Timur 79 views 1 comment Most recent by DustiO
  • cakenweights
    Thumbtack canceling request?
    I was scrolling through my previous conversations & noticed one had been canceled- by thumbtack. Why would thumbtack cancel a job request? If the person wasn’t legit/got a complaint from another pro & therefore they were rem…
    cakenweights 231 views 1 comment Most recent by DustiO
  • cakenweights
    I got a lead today & it looks like I could see another pros message. I worry that these messages aren’t going to the lead at all. Unfortunately the leads I’ve been getting have been unresponsive lately which worries me if I am p…
    cakenweights 211 views 2 comments Most recent by Azhandyman
  • cakenweights
    Have phone numbers helped anyone? I’d prefer emails.
    I recently came back to using thumbtack as a pro & know about the new phone numbers feature. I am wondering if anyone had actually gotten a response from a prospect through texting/calling when they aren’t “reading” messages on …
    cakenweights 247 views 6 comments Most recent by Mage
  • OnTheRockies
    Another Pro copied my profile
    Recently I worked with a freelance contractor who told me of another pro they worked with who mentioned me by name. I had not heard of this other pro in my industry, and I somewhat regularly check out the competition to see where we…
    OnTheRockies 76 views 1 comment Most recent by DustiO
  • musicmanwiththeplan
    Musicians and Event Professionals on Thumbtack - Paying For Non-responsive Clients
    I am a highly rated musician on Thumbtack with a robust client base. I have used every major online marketplace you can think of to get clientele, and I am highly rated on all of them. I am lucky enough to make 100% of my income thr…
    musicmanwiththeplan 497 views 9 comments Most recent by musicmanwiththeplan
  • d4dkaren
    Collecting Customer Info
    I'd like to gather all my customer contact info to improve my marketing outreach. Is there an easy way to get this info from Thumbtack?
    d4dkaren 920 views 8 comments Most recent by Mage
  • cakenweights
    Personal trainers unable to select gender
    I’ve talked to thumbtack customer service about this multiple times, but wondering if getting it out here & having other ladies share concerns will help. As a female in the fitness space I have been harassed by male clients pre…
    cakenweights 34 views 1 comment Most recent by DustiO
  • Meckell
    Resource of the week: Get reviews [video]
    Hi everyone! This week I wanted to share another video from our Pro Resources library. This video walks you through the basics of how to get reviews on Thumbtack. The intended audience is new pros, but you may find it helpful even i…
    Meckell 66 views 7 comments Most recent by PomeranzLaw