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How often do you get auto-leads outside your travel preferences?How often do you get auto-leads outside your travel preferences? It seems like I get at least one per week. My travel preferences are set to 30 miles to avoid trouble, and it still happens. Last week I had an auto-lead 1,132 miles a…
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Does Instant Booking work for you?I am very disgruntled with instant booking. I had a text communication with Thumbtack today and here’s some of what it said. What a waste of my time them: We hope you will try Instant Booking and continue to advertise on our platfo…
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Clients booking more than one person at a timeGood Afternoon, I am new to Thumbtack and have been trying to figure out how to handle clients who reach out to book more than one person and have a discussion call but go with someone else. Do I get charged for that? How can I stop…
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Big Ticket ItemsI did a wedding for a client that found me on Thumbtack. The wedding was July 14th and they still owe me a balance of $1000. They are giving me some BS story that he had to order a new card and it has not come in the mail yet. I di…
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Very disappointed in what thumbtack has becomeWe've been on thumbtack for almost 2 years. This used to be a good resource for leads. Sadly, we will not use this platform anymore. I've given a few chances to set if things will get better and all were a bunch of dead leads which …
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Question about how to expand my Thumbtack profile.I am a local personal fitness trainer and want to expand my coaching to virtual coaching. Do I need to set up a new profile or can I use my existing profile so I can set my distance settings?
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Novo Webinar em Português Disponível em Nossa Biblioteca On-Demand!Temos notícias empolgantes para compartilhar com você. Estamos muito felizes em lançar uma série de webinars em português para atender melhor nossa incrível comunidade de falantes de português. Nosso primeiro webinar sobre como caus… -
SettingsHello I have a issue with the location services I’m not in TN and a keep receiving clients I’m in NY city I only provide services around NY and Ct
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Welcome to our new Community members — June 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w… -
Deactivated AccountWe are Soft H2O and have no association with any other company. Thumbtack claims we are tied to an irrigation company but can not give me any details. We have been with them for8 years and they randomly just deactivated our account …
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Re New: Customers can now book you from Google@DustiO I already had my own Google Reserve booking system setup with different appointment system. How do I make sure I opt out of integration. I fill up a form already. I ti may mess up my google business profile. I just received…
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Thumbtack Lead Prices ExorbitantOver the last 6 months, Thumback has raised lead prices by 50% and allows for far too much competition. I'm on the brink of going out of business, spending thoursands of dollars per month. Is this common?
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Welcome to our new Community members — May 2024If you're tagged in this post, you've joined the Community over the past 2 months - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - o…
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ICYMI — Today's CommuniTEA RecapI don't always post a recap from these sessions, but today we had such a great conversation, I wanted to share about it! One of our Community members @Mage (music instructor and performer) posed a question to the group about how bes…
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Your feedback in actionHere in the Community, we strive to foster a spirit of “building together.” While we continuously meet with our Pro Advisory Board to help us keep our fingers on the pulse of how the Thumbtack platform is working for pros, we’re als…
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Anniversary Swag?How do I actually get my anniversary swag? The link I clicked only brings me to this community page. Please let me know. TIA.
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[JOIN US] CommuniTEA: Live Community bi-weekly networkingIf you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Excessive pros contactedI would like to know why was this customer allowed to contact 8 seperate pros for the same job. Mind you the lead cost me $102.90 just $1.10 short of my max lead price. Just for this customer to not even respond.
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Welcome to our new Community members — February 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Welcome to our new Community members — January 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Welcome to our new Community members — March 2024If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Is your business losing a significant number of jobs to cheaper, unlicensed competitors on TT?We've been the top pro in our area for over a year, but recently got bumped by a company that is not licensed to offer the service. Additionally, we have in the 3rd and 4th spots companies that are "top pros" and "rec…
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Recommended BadgeHello, how does one get a Recommended Badge?
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Interior Decorators/Designers - how has lead flow been so far in 2024?To all my fellow Interior Decorators/Designers, how has lead flow been so far this year for you and has instant booking affected your lead flow? Unfortunately, I was one of the many affected by the mandatory instant booking change a…
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[JOIN US] Pro Led Workshop — Business Bookkeeping Best PracticesJoin Laura W (@AR2i Business Solutions) tomorrow 3/20 at 9:00am PT (10am MT, 11am CT, 12pm ET) for a follow up to her previous pro-led Business Accounting Basics workshop (recording here). This time she'll be diving more deeply into…
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JOIN US tomorrow (Thursday 2/29 - Leap day!) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Thumbtack lost Touch with ContractorsHigh Price leads and horrible refund policies for unrelated leads that fit the service type
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Bad Leads in Completely Different StateI used Thumbtack in the past and never had a problem with this before but just yesterday I turned on my preferences and was charged $83 for two leads both in completely different states! I live in Maryland so there’s no way I am tra…
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