Community News
See the latest Community happenings.
Discussion List
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Not only unlicensed but not even a registered companyhow can thumbtack stand by and allow unlicensed pros to advertise for service that requires a contractor license? Now I’m seeing pros advertise and not even have a valid business registration with the state. Which means more than li… -
ICYMI — More networking & mentorship sessions added.Thanks to your feedback, we've added an additional weekly session for our live (free) pro networking and mentoring sessions that take place over Zoom. Beginning on May 27th we'll have afternoon sessions on Tuesday every ot… -
Leadscan someone explain how leads work? -
SwagI've been a Pro for over a year, but I never received any swag gifts. Super bummed 😞
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Is any data about Eastern Shore Maryland ?I am trying ask how is Chesapeake Bay and Delmarva peninsula doing in regards of new customer services.is is growing up ? And event happening near by
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Refund failures and disappearing posts?For the 2nd time now, a critical post of mine has mysteriously disappeared from this forum. I don't get it? What's going on? :/ Luckily, as before, I saved the original….. I was charged $77 for a lead whose budget was CLEA…
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JOIN US tomorrow (Thursday 4/10/25) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom.…
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Why is Thumbtack Automatically Adding Services?Been meaning to address this for a week. My apologies. Does Thumbtack understand what kind of mess they've just created for me? I will fix a shower door. It's only by the hour and no, I'm not giving an estimate becau…
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Pro Tips: Easing the Stress of Tax SeasonSince tax day is fast approaching, I wanted to share some posts from Thumbtack pros with their tips for this time of year*. @hfisher7734, a Top Pro accountant, shared his tax prep for small businesses insights @AR2i, another Top Pro…
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Welcome to our new Community members — April 2025If you're tagged in this post, you've joined the Community in the last quarter - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about …
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Celebrate with us - show us your Thumbtack swag!Your commitment to your craft and your consistently excellent service make Thumbtack great, and we think you should be celebrated - with things like swag. Here’s what some pros recently shared: If you’ve been to a pro event, won a C…
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So weird...!Yesterday I made this long post raising some questions and issues I have with Thumbtack. I can't find it now?!! So weird. Luckily, I saved it… I would love to have a conversation about these issues I've had over the years …
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What are we doing ABOUT THIS PROBLEMMy big problem is why cant they make sure the customers only contacted 1 pro at a time , that way its easier for a pro to win the job its real bad and sad at the same time, LETS TAKE IT TO TIKTOK
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Thumbtack’s Refund PolicyThumbtack claims to protect pros with their refund policy, but in reality, they ignore their own rules when it benefits them. Here’s what their policy says vs. what actually happens: 🚨 Thumbtack’s Policy: "A lead that violates…
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Leads Costing MeOften the Leads I receive are not responding even though I am responding quickly to them. Which means I am losing money. If this was happening occassionally fine but the last 4 leads only one responded. Any suggestions?
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Thumbtack is the same as all the restSOMETHING HAS TO CHANGE!!!!! I was a member of Service Magic which became Home Advisor which is now Angi Leads. There is currently a nationwide civil lawsuit against them for false leads and over charging for incorrect leads. Thumb…
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Refunds for Scam Leads and MinorsI have been with Thumbtack for over 10 years and I have spent well over $200,000 on marketing with Thumbtack alone. In 2024 year to date, I've spent upwards of $23,000. When Thumbtack first began, the company was genuinely inte…
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Something is seriously wrongI was looking at my business insights just now, and it is using October 21 as “a week ago.“ Look at these stats and tell me there isn’t something seriously wrong. It says 14 leads compared to “a week ago,” yet I’ve received ZERO lea…
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Account deactivatedAccount got deactivated for no reason. Please help
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Custom budget for leadsI have a business and I have been using thumbtack for years now. I have experienced this platform thru a lot of there changes and updates. The fact that they don’t allow you to adjust you budget until Monday does not seem feasible t…
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Why I'm I not given a specific reason for denying my request for refund?It is not fair to be charged when a person that request my services never looks at my quote or does not respond to texts and will not answer the phone. This was not done in good faith and I should not be charged for it.
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False Negative Reviews- Yes, Thumbtack Allows These to Stand Without EvidenceToday, I received a negative review riddled with lies from a man named Fardad Niknam. I never provided him services because he refused to make any payment, yet Thumbtack has allowed the review to remain. I also selected that I was n…
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Join us at our Pro Summit.Why attend? Hear from Thumbtack leaders. Our CEO, Marco Zappacosta, and other Thumbtack leaders will share how your feedback guides our product improvements. See exclusive demos. Get a sneak peek of new and updated features you’ve…
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Does Instant Booking work for you?I am very disgruntled with instant booking. I had a text communication with Thumbtack today and here’s some of what it said. What a waste of my time them: We hope you will try Instant Booking and continue to advertise on our platfo…
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Clients booking more than one person at a timeGood Afternoon, I am new to Thumbtack and have been trying to figure out how to handle clients who reach out to book more than one person and have a discussion call but go with someone else. Do I get charged for that? How can I stop…
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Big Ticket ItemsI did a wedding for a client that found me on Thumbtack. The wedding was July 14th and they still owe me a balance of $1000. They are giving me some BS story that he had to order a new card and it has not come in the mail yet. I di…
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Very disappointed in what thumbtack has becomeWe've been on thumbtack for almost 2 years. This used to be a good resource for leads. Sadly, we will not use this platform anymore. I've given a few chances to set if things will get better and all were a bunch of dead le…
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