Community News
See the latest Community happenings.
Discussion List
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JOIN US tomorrow (Thursday 8/31) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to … -
Can’t get helpI’m a Thumbtack Pro silver status. I have never been able to reach anyone at Thumbtack about some issues regarding my account. I’m been getting a lot of work. Is there a phone number where I can actually talk to someone? I’ve tried … -
Welcome to our new Community members! (October 2023)If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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Non licensed prosWhy does thumbtack allow non licensed people to advertise for services that require a county and or state license? -
JOIN US tomorrow (Thursday 9/28) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Anyone else have a n issue with max lead price?It almost a week i can't change my max lead price more than 27$ which i could change it up to 35-40$ until last week. Now other pros offer higher max lead price and this is the reason i lost the 1st place. I talked with the custome…
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Welcome to our new Community members! (September 2023)If you're tagged in this post, you've joined the Community over the summer - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whate…
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How Do I Get in Touch with An Actual Thumbtack Person?My background check has been "pending" since I joined some months ago. I'd like to get it resolved, but can't reach any real person to help. Thoughts from the group?
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Community Scavenger Hunt — Win Some Swag![THIS CONTEST IS CLOSED] Want to win a Thumbtack branded Carhartt duffle bag and a water bottle? Here's your chance! Participate in our Community Scavenger hunt, completing the following items and we'll pick 2 random winners to rece…
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Competitive lead pricing?My question is are there any other providers out there that are having a problem with the competitive lead pricing platform?
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JOIN US tomorrow (Thursday 8/3) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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JOIN US tomorrow (Thursday 7/20) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Account constant deactivation and no phone supportI have been a pro with Thumbtack for over three years now, and for about a year of that time, my telephone support, so-called privileges were revoked until, I had a long conversation via text, (that conversation literally took sever…
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It is time to change the category name... "video editing" to "remote video editing"I have made this suggestion numberous times to Thumtack...but has fallen on deaf ears. It seems that consumers often pick video editing when they really need video production. This wastes my time and money when I reply to a video ed…
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New GroupHello if you are a house cleaner or you do organizing please join the new group. -
Reviews not showing up ?Hello and good afternoon, thank you in advance for any help provided. Yesterday we had accumulated 9 reviews from our current clients, and overnight we received another 10 review overnight. We should have 19 review but the previou…
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Swag??How do I get my swag!! I have had 2 anniversaries and no swag!! -
ducks in a rowI'm not sure if other industries have this issue, but as a videographer, I see a lot of leads where the client doesn't have their ducks in a row. These tend to be "passion projects" where the person is self-funding. It's…
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[JOIN US] CommuniTEA: Live Community bi-weekly networkingIf you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Not getting any leadsOkay, so I was getting consistent leads everyday when I first started with Thumbtack. Then they just stopped out of nowhere. My profile is strong. I have my settings turned to unlimited budget. I have a 4.9 rating. And I see multipl…
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JOIN US tomorrow (Thursday 3/30) for CommuniTEA.If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
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Automatic Refund on cancel bookingFor the past 2 months I got a couple cancel booking and I get the same messages every time stating that I will be getting a refund automatically so far I have not getting any of those refunds. I’m pretty sure I have over $150 worth …
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Why have leads stopped?!?It’s been over two weeks since the app had offered any leads and maybe have had 1 job in the past month. I like the platform but almost ready for ask for my money out of my account since it’s not bringing me new leads. Can someone s…
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April Contest: Tips for success.One of the most important things we do here in this Community, is help each other grow by sharing tips and tricks for success. For this month's contest we want to hear: Your biggest tip for success when just starting a business Your…
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Welcome to our new Community members! (4/1)If you're tagged in this post, you've joined the Community in the last 2 weeks - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
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ICYMI - March CommuniTEA networking hour recapThis month we've had dozens of pros join myself and other Thumbtack team members for CommuniTEA — a biweekly networking hour where our Community members are invited to come together to network and share ideas. We wanted to share som…
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I need help with badly targeted leadsI have been trying to reach thumbtack for weeks via phone and text and chat and I get no response from anything. I keep getting leads from out of the states I work like far away. When I submit them to dispute they tell me they are e…
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good morningmy wife and I currently work in the mental health field. we are wanting to do lawn care, house cleaning, hauling junk, pressure washing or painting. we are very reliable and very hardworking. 8166015572 give us a call -
Documents and esigning for fitness professionalsHello! My name is Andrew Lehane, owner and personal trainer at Trainz 4 Gainz. I was wondering if Thumbtack had any documents we could utilize for liability purposes, insurance, and Par-Q's? I do know that would go a long way with… -
Partner Contest: Wisetack’s Sizzlin’ Sweepstakes is coming up!Wanted to share this fun sweepstakes from one of our partner integrations, Wisetack. See details below. Want a chance to win amazing prizes from brands like YETI, Traeger, Carhartt and Apple? Sign up now for Wisetack’s Sizzlin’ Swee…
Resources
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