Community News

See the latest Community happenings.

Discussion List

  • DustiO
    [VIDEO] Introducing the Thumbtack Pro Advisory Board
    Whether you’re new here or you’ve been in the Community for a while, welcome! This is your space to learn and connect with real pros — a place to network, share resources, and exchange ideas and advice.  We’re excited to announce Th…
    DustiO 555 views 7 comments Most recent by structuralguy65
  • Brightboxcleaning
    Stop instant booking
    I had a lot of hope for thumbtack over the last 2 years. I bragged on the company and how it compared to competitors. since mandatory instant booking I have lost all trust in the company. I will be deleting my account as a top pro…
    Brightboxcleaning 415 views 0 comments Started by Brightboxcleaning
  • Bretdouglas
    New pricing
    Hey Thumbtack family. I know as we start to finish out 2023 there's been a lot of changes within thumbtack as we know it With the rollout of instant booking and a supposed steep price increase I was a little concerned. Like always…
    Bretdouglas 630 views 8 comments Most recent by Bretdouglas
  • DustiO
    Welcome to our new Community members! (December 2023)
    If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
    DustiO 324 views 9 comments Most recent by DustiO
  • NancysPetCareLV
    Pro Reward and Status
    Can someone please share with me on how to receive the Rewards for Silver and Gold Status 😉 I have been a Pro on Thumbtack for 8 years … Thank you 🙏🏻
    NancysPetCareLV 75 views 1 comment Most recent by DustiO
  • Moaux
    What's Going ON??
    As I read, on different platforms as well as this one, that charging for leads that go nowhere & are never qualified for any type of credit or reimbursement seems to be the norm. Not understanding how they take money for 'leads'…
    Moaux 421 views 9 comments Most recent by Jeff_jtv2020
  • DustiO
    Welcome to our new Community members! (November 2023)
    If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
    DustiO 218 views 4 comments Most recent by DBess_Sweetsipsbar23
  • Bhomeorganizing2023
    How do I get a swag?
    Can someone please help me get at least a swag? Thanks
    Bhomeorganizing2023 63 views 1 comment Most recent by DustiO
  • BuildPros
    Poll BuildPros 145 views 3 comments Most recent by AngelicHousekeeping
  • Vipcleaninginc
    Refund request
    I don’t understand why most of the times the clients that refuse to contact me, or stop answering are not qualified to request a refund. Even had a customer that told me on the conversation that he was ok to cancel the appointment a…
    Vipcleaninginc 381 views 2 comments Most recent by DustiO
  • DustiO
    JOIN US tomorrow (Thursday 8/31) for CommuniTEA.
    If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
    DustiO 193 views 6 comments Most recent by unknown
  • Ro_harrison1
    Can’t get help
    I’m a Thumbtack Pro silver status. I have never been able to reach anyone at Thumbtack about some issues regarding my account. I’m been getting a lot of work. Is there a phone number where I can actually talk to someone? I’ve tried …
    Ro_harrison1 143 views 6 comments Most recent by DustiO
  • DustiO
    Welcome to our new Community members! (October 2023)
    If you're tagged in this post, you've joined the Community over the past month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or w…
    DustiO 203 views 7 comments Most recent by unknown
  • Average_joe1
    Non licensed pros
    Why does thumbtack allow non licensed people to advertise for services that require a county and or state license?
    Average_joe1 1.9K views 4 comments Most recent by Average_joe1
  • DustiO
    JOIN US tomorrow (Thursday 9/28) for CommuniTEA.
    If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
    DustiO 102 views 0 comments Started by DustiO
  • Guy
    Anyone else have a n issue with max lead price?
    It almost a week i can't change my max lead price more than 27$ which i could change it up to 35-40$ until last week. Now other pros offer higher max lead price and this is the reason i lost the 1st place. I talked with the custome…
    Guy 102 views 1 comment Most recent by DustiO
  • DustiO
    Welcome to our new Community members! (September 2023)
    If you're tagged in this post, you've joined the Community over the summer - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about your business - or whate…
    DustiO 317 views 7 comments Most recent by DustiO
  • michaelfbarnes
    How Do I Get in Touch with An Actual Thumbtack Person?
    My background check has been "pending" since I joined some months ago. I'd like to get it resolved, but can't reach any real person to help. Thoughts from the group?
    michaelfbarnes 439 views 5 comments Most recent by DustiO
  • DustiO
    Community Scavenger Hunt — Win Some Swag!
    [THIS CONTEST IS CLOSED] Want to win a Thumbtack branded Carhartt duffle bag and a water bottle? Here's your chance! Participate in our Community Scavenger hunt, completing the following items and we'll pick 2 random winners to rece…
    DustiO 359 views 11 comments Most recent by AR2i
  • Diana
    Competitive lead pricing?
    My question is are there any other providers out there that are having a problem with the competitive lead pricing platform?
    Diana 75 views 1 comment Most recent by DustiO
  • DustiO
    JOIN US tomorrow (Thursday 8/3) for CommuniTEA.
    If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
    DustiO 481 views 19 comments Most recent by rvgrand
  • DustiO
    JOIN US tomorrow (Thursday 7/20) for CommuniTEA.
    If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
    DustiO 227 views 3 comments Most recent by DustiO
  • Muroki2004
    Account constant deactivation and no phone support
    I have been a pro with Thumbtack for over three years now, and for about a year of that time, my telephone support, so-called privileges were revoked until, I had a long conversation via text, (that conversation literally took sever…
    Muroki2004 203 views 1 comment Most recent by johnmiller
  • Ron
    It is time to change the category name... "video editing" to "remote video editing"
    I have made this suggestion numberous times to Thumtack...but has fallen on deaf ears. It seems that consumers often pick video editing when they really need video production. This wastes my time and money when I reply to a video ed…
    Ron 52 views 0 comments Started by Ron
  • wandascleaning
    New Group
    Hello if you are a house cleaner or you do organizing please join the new group.
    wandascleaning 35 views 0 comments Started by wandascleaning
  • WilliamGrazione_2022
    Reviews not showing up ?
    Hello and good afternoon, thank you in advance for any help provided. Yesterday we had accumulated 9 reviews from our current clients, and overnight we received another 10 review overnight. We should have 19 review but the previou…
    WilliamGrazione_2022 1K views 6 comments Most recent by DustiO
  • Lisamking1980
    Swag??
    How do I get my swag!! I have had 2 anniversaries and no swag!!
    Lisamking1980 54 views 1 comment Most recent by DustiO
  • STL_Shooter78
    ducks in a row
    I'm not sure if other industries have this issue, but as a videographer, I see a lot of leads where the client doesn't have their ducks in a row. These tend to be "passion projects" where the person is self-funding. It's…
    STL_Shooter78 40 views 1 comment Most recent by Erich_Von_Fader
  • DustiO
    [JOIN US] CommuniTEA: Live Community bi-weekly networking
    If you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open up for you to …
    DustiO 245 views 23 comments Most recent by Alex_Hazen
  • 2020AP
    Not getting any leads
    Okay, so I was getting consistent leads everyday when I first started with Thumbtack. Then they just stopped out of nowhere. My profile is strong. I have my settings turned to unlimited budget. I have a 4.9 rating. And I see multipl…
    2020AP 150 views 1 comment Most recent by Pancakesplease

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