Thumbtack Community
Discussion List
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Don't give up. Give in to reaching out for supportHello everyone I'm Brett and a top pro. I've made it my mission to seek out other contractors and top pros and pros using this app. I have been extremely successful with this and have learned how to manage and change on th… -
Are you struggling to set up your profile or your settingsHey everybody I am Brett douglas. I've been a top pro since 2018 on this app and have worked my way around the system for a long time. I know it's each new rollout comes there's a little certain period of confusion to…
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Anniversary Swag?How do I actually get my anniversary swag? The link I clicked only brings me to this community page. Please let me know. TIA. -
Why my 20+ pro reviews disappeared? Need helpgreetings, I am a pro with a moving company. Licensed and insured. Been using your platform for a while, spent good amount of money. I had over 20 reviews, about 25 I believe, and now they are all gone and I only had 1 review left.…
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Thoughts on what to do regarding a customer who wants me to lower my price after paying me?I have a customer who I put together a large basketball hoop for. It was a hard job, and later I read reviews saying that a lot of folks have had issues assembling this hoop. I spent awhile talking to customer service, and I did n…
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Sudden decline in viewsHello! Last February my account all of the sudden started getting a lot of views (which I appreciated for obvious reasons). It was close to 400 a week. Then each week they started to decline dramatically. I did change my settings (… -
Regularly Checking Your Targeting PreferencesWhen was the last time you looked at your targeting preferences? You know, those settings that determine the types of leads you get? If you’re not sure what I’m referencing... you got some reading to do. Don’t worry, here’s a guide … -
Calling our plumbing professionals!We have an upcoming opportunity featuring a plumbing professional. I'm tagging in our plumbing pros who have visited the Community this week. If you see this and are interested in learning more (it's time sensitive), pleas… -
[Resource of the Week] Webinar: How To Target Your Ideal CustomersJoin us for another live webinar - How To Target Your Ideal Customers, where you'll learn strategies to target the customers you want, effectively. By implementing the strategies covered, you'll attract more of your ideal …
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Finding Monday Motivation: 3 Tips for SuccessMondays. For many, it’s a day that brings a mix of emotions. However, for business owners, Mondays hold a unique significance. It’s the day to set the tone for the rest of the week, to harness motivation, and to steer the ship towar… -
What material is best for plumbing waterlines in your housePex pipe or copper pipe. www.plumbpros.ca -
Funding for Women-Owned BusinessesHi Thumbtackers! I am curious if anyone has had any success with receiving funding for their woman-owned business. My business is experiencing a reduction in conversions and traffic, and I have a feeling that it is because of the in… -
Unlicensed ContractorsAs a woman in the HVAC industry, competeing for leads is a long road. Over the last 10 years I've learned that alot of our competition is low cost unlicensed contractors. So, doing my due diligence, I have done reseach on the c…
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Thumbtack working on the futureI am excited to see Thumbtack reaching out to pros and starting discussion boards working on different things. They realize there are some pricing pain points and some frustration for the top pros and pros using the app. The very na…
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Payment has gone missingCustomer paid $280. Somehow, payment has gone missing in the earnings que. we had 3 customer that made payments but only 2 reached the earnings que. I called customer service and they said they would investigate. They weren’t any h…
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[JOIN US] CommuniTEA: Live Community bi-weekly networkingIf you haven't been to a CommuniTEA networking hour, you're missing out! We would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom. We'll do some intros and then open…
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Adding a Payment MethodI recently removed my current payment method for a couple of months, as a precautionary measure, because I was busy and wouldn't be using Thumbtack for that time. Now I'm trying to add my credit card back to my account an…
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Anyone having problems talking or chatting to a TT Rep?Anyone having problems talking or chatting to a TT Rep? Been trying since 1-9 and finding texts / chats don't get answered and no Rep live #s. I had an Instant Booking cancel after just 2 days and charged 40.00. Are we required…
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[Resource of the week] Front Desk.What is Front Desk? In this video, you will learn about Front Desk—what it is, its cost, and how to get started. We also have several other great videos that you can watch — check out our Video Library! -
Spam leadsHello Dusti, I am in Thumbtack for a long time and enjoy it a lot. But i've been receiving some spam clients with no help from support team. I just participated in one of your webinars addressing this issue, but you guys just t…
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