Thumbtack Community

Discussion List

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  Thumbtack review standard message can't be customized

  I know that Thumbtack has a standard message embedded in the email that we can send to customers to do a review but it seems a little ridiculous that we can't customize it on the platform. I don't know why it took me over …

  busyb 21 views 0 comments 0 points Most recent by busyb February 2025Business Resources
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  Export past leads

  hello, I’m only wanting to export the the phone number & name of my past leads. I don’t want to have to toggle back & forth on the app for each lead. Rather, export all of them at once. Thank you, Ruby Powell

  Answered RubyPowell 536 views 10 comments 0 points Most recent by unknown February 2025Thumbtack Resources
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  Hi Everyone!

  How's a good time to communicate and use resources today, tomorrow or sometime soon???

  AdmiralS12345_ 98 views 2 comments 0 points Most recent by DustiO February 2025Inspiration
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  Thumbtack Pro new update notification glitch

  I have not been able to receive any of my leads ever since this recent update. I’ve updated my phone, deleted the app and reinstalled, contacted thumbtack tech support and I was advised to reach out to Apple. Apple tech support conf…

  Ar415 244 views 2 comments 0 points Most recent by JesseG34 February 2025Thumbtack Resources
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  Not receiving a notification every time on my phone

  Hi, I usually get a text notification on my phone for a potential lead but I don't always receive it every time. This causes a delayed response with a possibility that the client have chosen someone else. Now I'm left wit…

  eskay0201 545 views 7 comments 1 point Most recent by unknown January 2025Thumbtack Resources
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  Tracked by a wolf walking a clients dog!!!

  I finished a job last night at 9:30pm. It was for walking a dog 3 times a day, for 2 days. I took him out last night for the last walk at 9pm. I’m in Texas, and of course it’s dark. When we walk we go left, down a row of bushes on …

  pmpazo 55 views 2 comments 0 points Most recent by cltexan January 2025Network and Collaborate
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  Real Estate , Airbnb Photography

  I try to target just Real Estate or land developers , and Thumbtack kept sending me weddings and headshots, and i only received credit for one. Once going on here ?

  calexcyou 28 views 1 comment 0 points Most recent by DustiO January 2025Thumbtack Pro Rewards
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  Thumbtack for Non Home Based Services

  Now that Thumbtack is only focusing on home based services, are they going to spinoff the categories for non home based services into a new website and under a different name?

  STL_Shooter78 129 views 2 comments 0 points Most recent by STL_Shooter78 January 2025Thumbtack Resources
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  ¡Amplíe su alcance con múltiples perfiles de negocio en Thumbtack! 💼

  ¿Ofrece más de un tipo de servicio? ¿Quiere expandirse a nuevas áreas? ¡Con Thumbtack, puede crear múltiples perfiles de negocio para llegar a más clientes y mostrar todas sus habilidades! ¿Cuándo crear otro perfil? Si ofrece servic…

  Announcement jcardona 96 views 0 comments 0 points Most recent by jcardona January 2025Comunidad en Español
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  New Kid on the block (That's my way of saying new guy that paints) ;)

  Im in the Fort Wayne area looking for more work in the area of painting and networking. If you guys wanna connect and you're in my area that would be greatly appreciated! -Orthos Painting Midwest (Fort Wayne Indiana) From the n…

  Orthospainting 55 views 3 comments 1 point Most recent by ShaquealThomas January 2025Network and Collaborate
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  Business insights

  if this is as accurate as it could be I would take this as a failure when it comes to running my business on here I already spent $581 total for this year and only got hired 4 times it’s crazy that I might cut my monthly budget and …

  chilogm1 47 views 0 comments 0 points Most recent by chilogm1 January 2025Business Resources
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  Refunds

  I am new to Thumbtack and I have been getting leads that just won't work with me due to many reasons out of my control. I did get all refunds besides 1 and I don't feel like I should be charged for it. Also one more big th…

  Harisb123 39 views 1 comment 0 points Most recent by DustiO January 2025Thumbtack Resources
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  REQUEST: Update Importing Google Reviews

  I know you can only import Google reviews once, but most people do that when just starting out on Thumbtack with one to a few reviews at most. As pros, we acquire more over time (especially those who get most of their business outsi…

  EPhetsa 549 views 3 comments 4 points Most recent by JonNunya January 2025Business Resources
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  Keeping Leads in Only One State

  I live in NY and have a 100-mile lead limit. I am only licensed in NY, but I receive leads in NJ and CT. How can I keep the 100-mile limit but eliminate leads outside my state? Thank you.

  Answered JMArndt 94 views 1 comment 0 points Most recent by DustiO January 2025Business Resilience
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  Denied refunds outside of lead time on profile because of customer clicking on open to other dates.

  @DustiO I recently started using thumbtack again after instant booking getting taken off the platform which is so much better but I’m running into issues with low quality leads and leads outside my lead time setup on my profile. I g…

  Jeff_jtv2020 227 views 2 comments 0 points Most recent by Jeff_jtv2020 January 2025Business Resilience
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  Opportunities Are Not Really Opportunities

  When is Thumbtack going to stop hiding the messages that are sent from Pros to job posters via the Opportunities? The messages are NOT put in the job poster's Thumbtack profile inbox. They are HIDDEN under a section called &quo…

  STL_Shooter78 1.2K views 4 comments 1 point Most recent by Ganeshboy1 January 2025Inspiration
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  Refunds for Scam Leads and Minors

  I have been with Thumbtack for over 10 years and I have spent well over $200,000 on marketing with Thumbtack alone. In 2024 year to date, I've spent upwards of $23,000. When Thumbtack first began, the company was genuinely inte…

  JulietH 892 views 11 comments 2 points Most recent by DustiO January 2025Community News
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  Video tutorial: ¡Convierta más prospectos en clientes con Thumbtack!

  Estamos emocionados de anunciar el lanzamiento de nuestro nuevo video en español, "Cómo administrar los prospectos, oportunidades, como crear respuestas rápidas e utilizarlas". Este video es el primero de una serie de vide…

  jcardona 185 views 0 comments 0 points Most recent by jcardona January 2025Comunidad en Español
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  Should customers get rated like we do?

  Only so we know if they have done something to another business

  Poll 9th_Island_Pools 197 views 3 comments 1 point Most recent by DustiO January 2025Inspiration
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  Why is the "online booking" option gone from the settings?

  It's just not available anymore.

  Answered mopper 90 views 1 comment 0 points Most recent by DustiO January 2025Business Resources