Thumbtack Community
Discussion List
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Are you #voteready?Last week we kicked off #NationalVoterEducationWeek to celebrate civic participation in the 2022 U.S. midterm elections. We're proud to partner with TurboVote to help our U.S. employees register to vote and find details about t… -
Misleading search results create hassles for customers and pros who work remotely.Thumbtack has got me a lot of business. I'm pleased that I show up high in search results. But several times a week I have to request a refund, and each time I almost invariably get it. The attached pic explains. Customers … -
What is a Community Leader and how can you join us?Previously in our online pro Community, we felt there was too much Thumbtack and not enough Thumbtack pros. So, we’ve enlisted an incredible group of pros to lead and inspire this Community - our Thumbtack Community Leaders. Communi…
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Announcing a new integration with Signpost: All your leads in one place.We’re excited to announce our partnership with Signpost. Using Thumbtack and Signpost together helps you respond instantly to potential customers and simplify communications by managing all your leads and conversations in a single p…
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New Feature On Thumbtack: Max Leads could be good for usHey Hey Everyone, So I got early access to a feature that thumbtack will be rolling out at the end of this month. I used it yesterday and already have seen benefits from it within the first 24 hours. This video is a bit long but I w… -
Waste Of MoneyGiving a client the chance to contact 7 pros at the same times makes no sense at all to me. Not only it's such a bad idea you guys literally charging each of the pros the same amount of money just for 1 of them to be hired or t… -
LeadsAre you getting a lot of leads? Are you happy with the leads? Do the leads follow through? -
[Video] What does community mean to you?Watch this video to meet some of your Community Leaders and fellow pros, as they talk about what community means to them. This is your space to connect with other business owners in your area or industry — to share ideas, exchange b…
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September contest: Share tips for replying to customersToday in our CommuniTEA networking hour our pros shared some incredible insights about how best to respond to potential customers - or even customers you know already hired someone else. They shared tips like - using saved replies …
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Major decline in leads over the past 3 weeksOver the last 3 weeks, my views and leads have decreased to almost nothing. I have a 5.0 rating with 11 reviews. I have not changed much on my end and was wondering if this has happened to anyone else and what was done to resolve …
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Thumbtack keeps matching me with leads for dates that are blocked on my calendar!Is anyone else having this problem? I know that Thumbtack has an "allow pro to suggest other dates" option which is really annoying already. But I recently got charged $43 for a wedding with an actual single date that CANN…
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JOIN US tomorrow (Thursday 9/29) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom.…
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Where can I find badges that I can put on my website?I just reached the platinum reward level and would like to put the top pro badge and a link to my reviews on my website. I can't find them on my account, though. Where can I find those to download? Thanks from pub tv
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Now, lead prices are set by you and other pros - - - - If it worksThis message has been up on my services tab for a while now, but every time I click on it, the link is broken. Please fix or at least remove this. -
How's a lead considered viable if the clients phone number is disconnected, and never viewed messageI have reached out to support, and I get the same answer. "There are no refunds because you have their phone number". That is fine and all, but what about the clients who's number is dead, and they don't view mes… -
Max Lead Price ErrorHow do I set max lead prices? Every time I try to click on anything related to the topic, I get an error message. One of the codes tell me to give this: 08518cf6247fdcab10190a672aebec48 to an engineer. Someone please help. I beli…
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Welcome to our new Community members! (9/5)If you're tagged in this post, you've joined the Community in the last month - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about yo…
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Pro Newsletter & EmailsHi everyone! For those who I didn't get a chance to meet at CommuniTEA yesterday, I'm Aleisha and I am on the Engagement Marketing team here at Thumbtack. I'm responsible for some of the emails and push notifications… -
JOIN US TOMORROW (9/15) for CommuniTEA: 30 minutes of networkingSee the event details here and join us to meet other pros! I'm tagging in some pros who have visited the Community since our last CommuniTEA - we would love to "meet" you tomorrow! Come prepared with questions for oth…
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Swagthank you Thumbtack, its bin awesome working with you guys together’ hope to be here for a long time
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Incorrectly Inflated Response TimesAnyone else have the issue that Thumbtack is showing a response times 15 to 20 min more than reality? When I respond within 1-2min of receiving the lead, the messages list shows that it was 4-6min, but the lead info says "You r…TechnikEnterprises 64 views 4 comments 0 points Most recent by TechnikEnterprises Thumbtack Resources
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1 Hour Response Time…I am an Organizer. I am blessed with the Leads and referrals that I receive from Thumbtack, and I work 5-6 days per week. Lately, I have worked many 12 hour days. As an Organizer, (and I am sure other Pros in similar fields can rel…
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Issues with RefundsI recently had 2 requests for refunds denied when my calendar was previously blocked. I have sent messages on the initial denial and have not received any response. As far as I can tell, the leads complied with policy for the cred…
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Problems With Lead RefundsI am having significant problems with my requests for lead refunds. A recent one was exceptionally frustrating. I received a lead request from a client who canceled within 5 minutes of her request. I tried to immediately respond…
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JOIN US TOMORROW for CommuniTEA: 30 minutes of networkingSee the event details here and join us to meet other pros! I'm tagging in some pros who have visited the Community this month - we would love to "meet" you tomorrow! Come prepared with questions for other pros - or ju…
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A new rewards period starts today!We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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August contest: Share profile tipsFor August's contest, we want to hear your tips for building the best Thumbtack profile. Drop your profile tips below for a chance to win this exclusive Thumbtack swag.
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Sooo.... how is search marketing allocated to local markets?Hi all-- I didn't see anything in these forums about this so I thought I'd just ask... Presumably our lead fees are tracked by local market area and then some of that money is allocated to buy ads on Google and other searc…
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I'm swimming with the big fish!!!!I have a couple of subjects, hope that's fine. First I am so impressed by the numbers of Pros in our classification - Wedding Officiant. Hundreds of services performed, cost is reasonable, reviews ...you get the idea. Bottom…
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