Thumbtack Community
Discussion List
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I'm hidden! Portrait Photography (Justin Borja)I have an issue being unable to be seen on the Thumbtack portrait section. It seems like my entire page has been hidden and I can only see myself when it's filtered to "My home, venue, etc." I can share screen shots, … -
Not getting any leadsHello when I started thumbtack I was getting leads and I was staying busy now I’m not getting not one leads it all started when I made my payment of $200 dose anybody know ?
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RefundsRefunds aren’t being honored with thumbtack. When a customer doesn’t respond and when we pay for direct leads. We should be refunded or at least free leads to make up for our loses. This is all pros issue and it’s still not being r…
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First Photos People SeeThe way Thumbtack has set-up how photos are ordered on my profile is hurting my business. They have it set-up so the first photos that are put on your site by those who give you the first reviews will be the photo other people wil…
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Rate ClientsWhy doesn't Thumbtack allow customers to be rated? I've received an unwarranted review and now I live in fear of my clients. Uber figured this out years ago but if you don't allow both sides to rate each other, you cr… -
Refund policy questionWhat is the refund policy for a lead that never reads/responds to anything? I have a lead that only contacted me. I've messaged him twice and texted him and he hasn't read or responded to anything. What can I do about tha…
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Thumbtack Help!?Is anyone else having the same incredibly frustrating issue of not being able to get a hold of AN ACTUAL PERSON that UNDERSTANDS you, like how Thumbtack USED TO BE? I cant even believe I am finding myself HERE venting about this. W…
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The ability to reject a job and not be charged for the leadLately I have been getting request for jobs in the Illustration category that are vague and have no description on what they are looking for, yet the lead cost me $40+. I realize that leads are about demand, but the hard part is th… -
Instant bookingsI’ve had several people instant book me recently. The customers canceled but I don’t get refunded. I even submitted a refund request and got the automated response that it didn’t qualify for a refund. One of the ladies wanted an…
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Did you know you can get paid right in the Thumbtack app?Everyone loves getting paid. Did you know you can request and receive payments from customers in just a few easy steps — without ever leaving Thumbtack? All you have to do is set up Direct Deposit. We know that Thumbtack customers f… -
Piano Lessons available in San Diego!Hello, my name is Charlie, I am a local San Diego Classical Pianist and Musician accepting new students for 2023! You can reach me at (619)991-0701 to sign up for music lessons in San Diego today!PianoTeacherCharlie 31 views 2 comments 2 points Most recent by Mage Tools to help grow & run your business
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All leads that come to me are children age 6-9. How can I find adults?I teach piano. All leads that come to me are children age 6-9. Why is this? How can I find adults? I can't seem to contact the company. I used to get adult students from Thumbtack and since much of my teaching is on Zoom, I…
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JOIN US tomorrow (Thursday 1/5) for CommuniTEA.If you're tagged in this post, you've been active in the Community since our last CommuniTEA networking hour and we would love to meet you! Please join us tomorrow from 9:00-10:00am PT (10am MT, 11am CT, 12pm ET) via Zoom.…
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A new Thumbtack Pro Rewards period is here.We can’t believe how quickly this last Thumbtack Pro Rewards period flew by - but we sure enjoyed it! We met you in Thumbtack success workshops and digital marketing courses, you shared your Thumbtack swag, met the Premier Support T…
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[ANNOUNCEMENT] Support teams out today.Our support teams are out today, but will resume for chat and sms tomorrow morning at 6am MST. In the meantime, if you have urgent questions, you can drop them here and I will help as much as I can!
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December contest: Year in ReviewTo enter this month's contest, drop a comment below with your proudest accomplishments of 2022, and let us know what you'd like to see happen in the Community in 2023. As 2022 draws to a close, I can’t help but feel a bit …
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CommuniteaThumbtack has helped me grow as a small painting business and I just want to reach out to any pros who are looking to brainstorm and help the community grow further and Brighter. Every other Thursday @DustiO host an amazing meeting … -
I have a pending payment for over 5 days.I want to get paid for the work I did. The customer paid you guys. Why havent I been paid? Please give me my money today and have someone contact me Nicole Larrimore America Girl Cleaning
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$138 for a lead on a job that cost $450.?I have not been able to contact anyone at thumbtack to straighten this out, I have previously reported other leads that were over priced and I don’t see anything being done about it. Can anyone give insight as to why my leads have j…
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[RSVP] Join us for a holiday mixer on 12/22.Join us for a special CommuniTEA session on 12/22, where we'll learn how to make a holiday cocktail/mocktail with a Thumbtack pro! We'll also have time to network and get to know one another! Learn more here. Once you RSVP…
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SwagI never recieved any swag???
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Holiday event — Winners!We’re excited to announce that St. Jude Children's Research Hospital is once again the recipient of this year’s annual virtual Holiday Giveback. They’ll receive $10,000 from Thumbtack to help them in their mission — to advance …
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Proudest accomplishment of 2022Wow 🤩 every month since I opened my account I’ve received this notification of who to hire notice..
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Holiday event — Winner!We’re excited to announce that St. Jude Children's Research Hospital is once again the recipient of this year’s annual virtual Holiday Giveback. They’ll receive $10,000 from Thumbtack to help them in their mission — to advance …
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Remodeling Bathrooms kitchensI do remodeling bathrooms kitchens additions 20 years of experience
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Wedding Photography Group CreationHey everyone I wanted to start off by saying Wow! We have all come so far during this pandemic and I know we could all use an outlet or advice on where to go from here. I have created a wedding photography group to facilitate those … -
Should i get A Refund for those leads from my point of view I would say Yes becausei doon’t want to sound crazy but please explain to me why am I paying for a services that pretty much earning money from me for not doing nothing. I feel like now i should start charging clients leads price just for contacting me si…
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Holiday event — How we can give back to our communities (from home).In the continued spirit of this year’s Holiday Giveback event, we wanted to highlight a few more pros from our Community who are good at giving back — and we wanted to share some ways that we can all give back, together. Our winning…
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Thumbtack Direct DepositDoes anyone know the particulars about Thumbtack's direct deposit means of getting paid? Are there fees for direct deposit? When they start offering credit card payments, what will the fees be? I now see Thumbtack is using Stri…
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Holiday event — Who’s your pick?Our annual virtual Holiday Giveback is in full swing. It’s wonderful to see all the different non-profits Thumbtack pros like you nominated to receive a $10,000 grant from Thumbtack. We’ve narrowed the selection down to these 5 non-…
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