Thumbtack Community
Discussion List
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Background Check Still ProcessingMy account still says in process, how do I move past this stage? I signed the Legal Disclosure, not sure what is going on? Please assist. Your background check is in progress. Your background check began 311 days ago and is sti… -
Denied refund for a lead which was out of my service scope.I received a “lead” from Thumbtack, and when I contacted the client to discuss the job details, she informed me that she had MISTAKENLY messaged me about sheetrock job and that she didn’t review my profile to see that I specialized …
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Suspicious job alertsMaybe a month ago, I got a job lead which of course had the potential client's name. After that, all the subsequent leads I've gotten have that client's name above it. This does not seem to be a clerical error on Thum…
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Big Ticket ItemsI did a wedding for a client that found me on Thumbtack. The wedding was July 14th and they still owe me a balance of $1000. They are giving me some BS story that he had to order a new card and it has not come in the mail yet. I di…
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Real Customer Service?Hello, Is there a REAL or LIVE person I can speak with? I have been trying to get answers for a week now. Question #1. For the refunds I have received, how long does it take to be back on my card? It shows refunded but it is not r…
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Sudden drop in leadsIt's been over 3 weeks now and the leads have dropped significantly, I read that people had this problem in the past but I only see someone from thumbtack will DM them and not really an answer I can draw a conclusion from. Some…
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I refused to work with a client and he left me a 1-star reviewI've been working with Thumbtack for almost a year now and I like this app, it's working good for me, but I think it's time to talk about this annoying little unfair thing that exists on Thumbtack. In fact, now a cli…
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Leads that do not read the responsesHello how do you address leads that never visualize the response? And we are still paying high prices for it?Juniorpainter 101 views 2 comments 2 points Most recent by ShaquealThomas Tools to help grow & run your business
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Very disappointed in what thumbtack has becomeWe've been on thumbtack for almost 2 years. This used to be a good resource for leads. Sadly, we will not use this platform anymore. I've given a few chances to set if things will get better and all were a bunch of dead le…
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Is my account ban?Since I restarted using thumbtack I didn’t received any leads (everything is set right as it should, any my leads prices are set higher than normal ) and now I noticed I am not even appearing online on the pros list, I try so many t…
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Question about how to expand my Thumbtack profile.I am a local personal fitness trainer and want to expand my coaching to virtual coaching. Do I need to set up a new profile or can I use my existing profile so I can set my distance settings?
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Overcharging for leads is real...This issue relates to the contractors estimate vs. the price of the lead. There is no excuse for charging $60 for a lead that has budgeted and/or estimated $200. Because that means that even if I get the job I'm still only taki…
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📹 ¡No más gastos innecesarios! Vea el video y ahorre en Thumbtack.¡Hola comunidad de Thumbtack! ¿Sabía que puede personalizar cuánto paga por cada prospecto en Thumbtack? 🤑 Lo invitamos a ver nuestro video tutorial donde le explicamos paso a paso cómo establecer sus precios máximos por prospecto.… -
Denied lead Refund that based policy should be refunded1) Customer's sent me that my quote was high and he found different tech, i was charged 39.85$ and refund request denied. 2) customer did not reply back i texted but no response, I was charged 61.89$ and refund request denied …
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Do you make $200,000 to $300,000 a year from thumbtack leadsYou could be. How often do you take time to work on your profile. To study your market and your competition My name is Brett douglas, I've been a top role in this platforms ever since it started. Every single quarter every si… -
What is Thumbtack Pro Rewards, and how does it work?Thumbtack Pro Rewards is here - to recognize and celebrate YOU! You provide a great experience for your customers and we want you to know your effort doesn’t go unnoticed – we see you. Thumbtack Pro Rewards is made up of three tiers… -
🚀 ¡Domine las reservas instantáneas y haga crecer su negocio en Thumbtack! 🚀¿Sabía que puede conseguir más clientes y aumentar sus ingresos sin mover un dedo? 🤯 ¡Con las reservas instantáneas de Thumbtack, sus clientes pueden reservar sus servicios de forma rápida y sencilla, directamente desde su perfil! …
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Novo Webinar em Português Disponível em Nossa Biblioteca On-Demand!Temos notícias empolgantes para compartilhar com você. Estamos muito felizes em lançar uma série de webinars em português para atender melhor nossa incrível comunidade de falantes de português. Nosso primeiro webinar sobre como caus… -
¡Buenas noticias! Cambios en la política de reembolsos 🎉Gracias a sus sugerencias y al apoyo de la Junta Asesora de Profesionales, hemos decidido ampliar el plazo de reembolso por cancelación de reservas instantáneas. Ahora, en lugar de 15 minutos, tendrán 1 hora completa (entre las 8 a…
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SettingsHello I have a issue with the location services I’m not in TN and a keep receiving clients I’m in NY city I only provide services around NY and Ct
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