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Discussion List
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I've heard buzz that there's a Zoom call on 25th of September.........I've heard buzz that there's a Zoom call on 25th of September. How do those of us Top Pro's get on that call? -
I was a Pro, since retired. Now I can’t request services for my home since my account is closedI no longer want to get requests for bids, so I had to close my account. However, being retired I am looking for services from Thumbtack pros, but when I try, it says my account is closed. How do I have an account as a customer, but…
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Photos will not uploadHello, I'm having a problem of uploading photos because I always get an error saying that it can not upload. I've uploaded other photos many times before but this time it wont even let me upload one photo. Please help me …
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How the Heck do I Access and/or Change my Rate?Just spent over an hour trying to find the magic click to gain access to my rates. Someone please help! Thx!
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¡Domine el Arte de Responder a Clientes en Thumbtack! 💬¿Quiere aumentar sus posibilidades de éxito en Thumbtack? ¡La clave está en cómo responde a sus clientes! Siga estos consejos para destacarse: Velocidad es clave: Responda a los mensajes lo antes posible, idealmente dentro de las cu… -
Issues uploading a picture to my new profileHi - I'm creating a profile but my logo is not accepted. I can't click on next. I tried multiple images. they were all rejected. please help.
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Concerns regarding non-refundable leads, has anyone else had issues?Hi there, I am a very concerned pro. I havent had a lead in a months until I recently got two. The first one was no response in the app and outside the app. Which is frustrating and sketchy even if it does fall under your policy. …
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Does Instant Booking work for you?I am very disgruntled with instant booking. I had a text communication with Thumbtack today and here’s some of what it said. What a waste of my time them: We hope you will try Instant Booking and continue to advertise on our platfo…
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LeadsI would rather pay more for the job landed than to be duped by customers that play games. Time is money and paying for leads that don’t respond back is just robbery.
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Nonresponsive leads and vague refund policy (Venting)70% of what we spend on Thumbtack is a donation to Thumbtack. I can have regular cadence with follow ups but the client never responds. If who we consider to be a dead lead responds to us 30 days after we receive the inquiry and we …
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¡Conecte, automatice y crezca! Integre sus herramientas favoritas con Thumbtack¿Sabía que puede conectar su cuenta de Thumbtack con otras plataformas empresariales para simplificar la gestión de su negocio? 🤯 Centralice su gestión: Vincule su cuenta con plataformas como Contractor Plus, GoSite, Hatch, Houseca… -
This week on ThumbtackHello everybody. I know I'm normally the one being inspirational and leading everyone on the Thumbtack path. I finally also had the dreaded Thumbtack week. Literally getting denied refunds on leads that are miscategorized which… -
Refused Refund for non- LeadI was contacted by someone online (unrelated to work) who I gave my link to (to read my reviews). She was a landlord responding to an email inquiring about her space. After we spoke I asked her to cancel her request so I could get …
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People don't even KNOW Thumbtack has messagesI would estimate that 75% of my leads never see my reply on Thumbtack. It is only by calling and texting that I manage to get hold of them. If there is some specific reason to have them go back to the message thread (the old "o…
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From the worst week ever on Thumbtack to one of the best in less than 3 daysHey guys it's Brett from Central Florida. Last week was an absolute disaster for me and I lost about $500 on bids. Leads that certainly didn't work out for me and I felt some of it should have been refunded. Out of the who…
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Refund requests with frustrating responsesThumbtack guides you to keep your calendar up to date so that you don't pay for leads that you can't attend, however, even though the date is blocked on the calendar, enter leads, you request a refund, say that the request…
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Thumbtack Scheduling....what am I missing???Hi, first post here. I am new to Thumbtack this month. I decided I needed to pause any paid leads for a week to catch up and adjust my strategy when those come in. Today I received a lead as shown in the image below, even though I a…
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"Open to Other Dates"Hi all, I spend way too much time dealing with people who click that they are available for dates other than the one they specify when they are ONLY available for that one day and it's blocked out on my calendar. People so, so …
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How do you turn off batch leads?I started using Thumbtack about a year ago, and it was working out well for me. But that was when I was getting only one direct lead at a time before having to pay for it. However, a few months ago, I started getting 2-3 direct lead…
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Back on track. Did a deep dive on my profileHello Thumbtack family. Yesterday I was feeling horrible it was the worst week I've ever had in 10 years with thumbtack. For the life of me I didn't understand how all my money was spent up for my budget and I didn't …
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Atlanta Pro Mentorship & Networking Sessions
Looking for advice on how to grow your business with Thumbtack? Whether you're new and figuring out how to get started, or you've been with Thumbtack for years and want to get more from the platform, Atlanta Pro Mentorship is built specifically for you. Learn from Top Pros, ask questions about using Thumbtack, and get…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If you have any questions…
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CommuniTEA: Live Community networking & mentorship
Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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