Thumbtack Community
Discussion List
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¡Conecte, automatice y crezca! Integre sus herramientas favoritas con Thumbtack¿Sabía que puede conectar su cuenta de Thumbtack con otras plataformas empresariales para simplificar la gestión de su negocio? 🤯 Centralice su gestión: Vincule su cuenta con plataformas como Contractor Plus, GoSite, Hatch, Houseca… -
This week on ThumbtackHello everybody. I know I'm normally the one being inspirational and leading everyone on the Thumbtack path. I finally also had the dreaded Thumbtack week. Literally getting denied refunds on leads that are miscategorized which… -
Refused Refund for non- LeadI was contacted by someone online (unrelated to work) who I gave my link to (to read my reviews). She was a landlord responding to an email inquiring about her space. After we spoke I asked her to cancel her request so I could get … -
People don't even KNOW Thumbtack has messagesI would estimate that 75% of my leads never see my reply on Thumbtack. It is only by calling and texting that I manage to get hold of them. If there is some specific reason to have them go back to the message thread (the old "o…
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From the worst week ever on Thumbtack to one of the best in less than 3 daysHey guys it's Brett from Central Florida. Last week was an absolute disaster for me and I lost about $500 on bids. Leads that certainly didn't work out for me and I felt some of it should have been refunded. Out of the who…
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Refund requests with frustrating responsesThumbtack guides you to keep your calendar up to date so that you don't pay for leads that you can't attend, however, even though the date is blocked on the calendar, enter leads, you request a refund, say that the request…
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Thumbtack Scheduling....what am I missing???Hi, first post here. I am new to Thumbtack this month. I decided I needed to pause any paid leads for a week to catch up and adjust my strategy when those come in. Today I received a lead as shown in the image below, even though I a…
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"Open to Other Dates"Hi all, I spend way too much time dealing with people who click that they are available for dates other than the one they specify when they are ONLY available for that one day and it's blocked out on my calendar. People so, so …
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How do you turn off batch leads?I started using Thumbtack about a year ago, and it was working out well for me. But that was when I was getting only one direct lead at a time before having to pay for it. However, a few months ago, I started getting 2-3 direct lead…
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Back on track. Did a deep dive on my profileHello Thumbtack family. Yesterday I was feeling horrible it was the worst week I've ever had in 10 years with thumbtack. For the life of me I didn't understand how all my money was spent up for my budget and I didn't …
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Thumbtack Android App not working for me@DustiO I'm wondering if others are having trouble with the Android Thumbtack app for Pros. For a couple of days, any time I try to open it on my LG smart phones, I get a message pop-up that says "This version Thumbtack fo… -
A Quick Refresher on Reporting Suspicious ActivityThe majority of the customers you meet on Thumbtack are trustworthy. If you do come across a customer or situation you’re not sure about, let us know by reporting it. Take a moment to check out this article on reporting suspicious a… -
Privacy of information provided for background checkHello, I did a background check and I want to know if my information is kept confidential and my ssn# is encrypted. I know I could have used the other option. thanks
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Clients booking more than one person at a timeGood Afternoon, I am new to Thumbtack and have been trying to figure out how to handle clients who reach out to book more than one person and have a discussion call but go with someone else. Do I get charged for that? How can I stop…
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🚀 ¡Impulse su perfil con reseñas de clientes! Descubra cómo aquí 🚀¿Sabía que las reseñas pueden ser el factor decisivo para que un cliente elija contratarlo? Antes de tomar una decisión, los clientes quieren saber cómo es trabajar con usted, y nada lo muestra mejor que una reseña positiva. ¡Así qu…
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Can't do it optionI've received a lead that indicates the person is "looking for a life coach for a friend", this is not a lead I want to take. What happens if I click the Can't do it option? Will I still be charged? Thank you f…
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Pro advisory board. This will be epicHello everybody I'm Brett Douglas a top pro from the Orlando Florida area. You may or may not have seen me posting. I have been confidently using Thumbtack for many many years and have been a top pro ever since being on the pla…
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Background check is in processIt has been 15 days. Interested parties are unable to get hold of me. I can not respond to any leads, apparently because the background check is in process. I am frustrated and wanting to leave the platform. How quickly can this be …
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How to geta written or verbal reply from thumbtack: no active chat or phone # in the "Contact" link.How to geta written or verbal reply from thumbtack: no active chat or phone # in the "Contact" link at the bottom of the website. Clicking the "Contact" link only leads to a place to seek general question answers.
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Front Desk: Automatice sus mensajes y gane tiempo¿Le gustaría responder a sus clientes potenciales más rápido y dedicar más tiempo a hacer crecer su negocio? ¡Front Desk de Thumbtack es la solución perfecta para usted! Video explicativo ¿Qué es Front Desk? Front Desk es un servici…
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Looking for advice on how to grow your business with Thumbtack? Whether you're new and figuring out how to get started, or you've been with Thumbtack for years and want to get more from the platform, Atlanta Pro Mentorship is built specifically for you. Learn from Top Pros, ask questions about using Thumbtack, and get…
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Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Thursday from 10:00-11:00am MT (9am PT, 11am CT, 12pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google…
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[JOIN US] CommuniTEA: Live Community networking & mentorship
Join us every other Tuesday from 3:00-4:00pm MT (2pm PT, 4pm CT, 5pm ET) for CommuniTEA - 60 minutes of networking with other Thumbtack Pros. Events take place via Google Meet and are meant to be a space for you to connect, share, and encourage your fellow Thumbtack Pros. See you there! (You will join using Google Meet. If…
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