How can I archive a message with no option to archive?

BeckieH_17
BeckieH_17 Posts: 1
in Thumbtack Resources

We recently reactivated our account, and I archived thousands of old messages; however there is one remaining message from 2020 that does not give me the option to archive it. How can I get rid of it?

no archive option.png

Best Answer

  • DustiO
    DustiO Administrator, Moderator Posts: 2,019
    Answer ✓

    @BeckieH_17 I'm wondering if maybe it's because you never responded to this particular lead? Have you tried clicking the "can't do" or "reply" button and then seeing if you can archive it? (You could reply and just let them know that although they didn't hire you back then, you are available for any services they might need now, or something like that!)

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