Thumbtack Community
Discussion List
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Nobody hire me on ThumbtackI have a problem. Despite my gold status in the rewards program, I have absolutely no success making money with Thumbtack. I spend money on buying leads, go to estimates, give low prices to potential clients, but no one hires me! Ou… -
Can dealing with negative customer interactions actually help your business?In response to a recent question from another Community member about why Thumbtack doesn't allow us to rate customers, like other platforms such as Uber: I am a fellow Pro and have had moments of frustration with this myself, t… -
Is it possible to get jobs for multiple areas for one Business?Hello, everyone. I have a Home Moving Business that is based out of Orange County California. I am looking to setup a second area of business in the Menifee area. I am wondering if this is possible to do or if there is a suggeste… -
When is an event not an event?So I got charged $34 for a lead on my Portland, OR videography account. The lead was for videography of a quinceañera. A quinceañera in an event, much like a wedding or a birthday party. The lead should have been listed under &quo…
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NO support, No Agents, Automated MessagesWhat is going on here, am a pro, great reviews and work very hard for my Thumbtack customer, but what is going on. No support, I call says we are closed, reach us at regular buisness our no matter what time I call. There's no o…
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Community impact — Career VillageAt the end of the year last year, we hosted our 3rd annual Thumbtack Giveback event. It's always my very favorite time of year, watching our Community come together to select a non profit to receive a grant from Thumbtack. In t… -
Can anyone help me understand Thumbtack math?I'm paying $50 per lead. My weekly budget is set at $300 per week. Yet TT is telling me I can only get get estimated 3 customers per month. How does this make sense? Oh by the way if you see my attachment I'm "Less…
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Would love to!Interested in becoming a featured pro!
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My customer's feedback about ThumbtackI just had a conversation with a prospective customer asking if he had seen my reply to his inquiry in Thumbtack and his response was no, and that he wasn't likely to because he never wanted to have to log into [Thumbtack] ever…
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You need better clip-artThe "plumber" in the ad that showed up in my browser had a bunch of plastic pipes and fittings with big, knurled, grips for hand tightening. And some model holding huge Crescent wrench - the wrong tool for every job. Its n…
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Instant Book Q&A VideoWe put together a series of videos that cover commonly asked questions about Instant Book, how to get the most out of it, including tips from top Thumbtack pros, as well as feedback we've been hearing and how we're address…
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I'm Paying for Customer ErrorsI apologize in advance for using this platform to voice my concerns; however, there appears to no longer be an easy option to speak with a representative ( by the way, the automated system is less than helpful, and the message that … -
TT hiding business, Max lead price, instant book, transparencyI go into my max lead prices daily to adjust to try stay high on the search results why does the amount of leads change daily all I can get for leads are up to 7 leads a month anybody else seen a difference on this. Usually mine say…
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LeadsI haven't been getting leads for almost a week now. I don't know what the problem is please
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Lead Prices have gone sky high!I received a home organization lead (not instant book) and I can not believe the price for this lead. It is the smallest size project (selected less than 500 feet-which is the smallest option) and the project is moderately disorgani…
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Life CoachesNew to life coaching? A master life coach? This is discussion is for all life coaches who would like to share their experiences and learn from each other. If we cooperate, we can all improve, and teaching is the best way to learn.,
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Significant Drop Off in LeadsI have been on Thumbtack.com for many years, and have a great record of ratings, reviews, standings, etc. I have been hired 250 times (probably more, those are just the ones that have been reported) and have 149 ratings and reviews…
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CUSTOMER SUPPORT???Is anyone else finding it impossible to get in contact with customer support?? Their chat service is a robot and when you ask for a live representative, they never add someone to the chat…. The support email provides an auto respons…
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Refund RequestYesterday in the middle of the snowstorm that effected my area, I had to search for snowplow services. It was essential to have our driveway cleared for our disabled son who has home services in the morning. We paid on-line throug…
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Contacting CEO or Management re: instant booking money grabHas anyone had luck contacting a person who might actually care about the consequences of Instant Booking to the working man/woman? TT has waltzed away with hundreds of my hard earned dollars on cancelled and bogus leads and I'…
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