Thumbtack Community

Discussion List

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  April 2025 Pro Highlight — Meet Shaqueal.

  Meet @ShaquealThomas, an Top Pro painter and one of Thumbtack's Pro Advisors. Shaq is also an active member of our Pro Community, a Pro Mentor, and regularly attends CommuniTEA sessions (so if you've been around for a bit,…

  DustiO 42 views 0 comments 0 points Most recent by DustiO April 2025Inspiration
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  Adding New Services

  Hello! I am a notary and am having difficulty adding services that don't populate in the suggested services menu, i.e. "Fingerprinting" and "Apostille." If anyone has any guidance, that would be helpful. T…

  Answered ✓ TheNotaryousLLC 199 views 7 comments 0 points Most recent by EVSNotary April 2025Thumbtack Resources
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  Pricing

  When I started this several years ago, we were not charged if a lead came to us that person was, and we only got charged if we accepted that lead. Now you are charging for everything sent to us, even if we never accept it. When I as…

  Answered Taxgal52 158 views 4 comments 0 points Most recent by Taxgal52 April 2025Tools to help grow & run your business
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  Pro Tips: Easing the Stress of Tax Season

  Since tax day is fast approaching, I wanted to share some posts from Thumbtack pros with their tips for this time of year*. @hfisher7734, a Top Pro accountant, shared his tax prep for small businesses insights @AR2i, another Top Pro…

  DustiO 36 views 0 comments 0 points Most recent by DustiO April 2025Community News
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  Swag?

  I’ve been a member for years = where’s my swag?

  Answered Jenny 89 views 1 comment 0 points Most recent by DustiO April 2025Community News
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  Response Time / Front Desk

  Is there already an auto-responder tool/app/solution on Thumbtack to help us maintain a fast response time? I have a good conversion rate even if I don't respond within 1 hour, and I usually respond quickly by combining multip…

  Rapha 281 views 1 comment 0 points Most recent by unknown April 2025Thumbtack Resources
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  Welcome to our new Community members — April 2025

  If you're tagged in this post, you've joined the Community in the last quarter - and we're so glad you're here. Drop a comment and introduce yourself - post a pic, a link to your Thumbtack profile, tell us about …

  DustiO 129 views 0 comments 0 points Most recent by DustiO April 2025Community News
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  Legal disclaimer

  thought I would share my new disclaimer that we all should use. If we all band together and actually follow through even though the reward may cost us and be minor in the short term in the long run it will make thumbtack great again…

  Average_joe1 54 views 0 comments 2 points Most recent by Average_joe1 April 2025Business Resources
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  refund when no connection was made to be hire

  i don't even have to explain myself cause we go through that same issues over and over specially in a slow season this is wrong from every angles.

  chilogm1 94 views 3 comments 0 points Most recent by unknown March 2025Business Resources
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  Notification selections not working

  I should only be receiving notifications (email, push, and text) with customer messages and refunds. But I routinely don’t get these messages, and get texted about opportunities. The only way I know about a new lead is the notificat…

  Eastnashhandyman 86 views 1 comment 0 points Most recent by DustiO March 2025Thumbtack Resources
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  Change the wording/ amount of pros contacted

  thumbtack needs to change the wording “quote” we as company do not provide quotes. Which is why we have a service call listed. Also if there are 6 pros to choose from and one offers $125 service call and another offers $75 service c…

  Average_joe1 94 views 0 comments 2 points Most recent by Average_joe1 March 2025Business Resources
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  Solicite su reembolso en Thumbtack: Video tutorial paso a paso

  ¿Necesita usted solicitar un reembolso y no sabe por dónde empezar? ¡Tenemos la solución perfecta para usted! Hemos creado un video tutorial detallado que le guiará paso a paso a través del proceso de solicitud y verificación de ree…

  jcardona 192 views 0 comments 0 points Most recent by jcardona March 2025Comunidad en Español
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  Not Recieving New Thumbtack Leads

  I have looked in every section of my PC and phone to ensure everything is turned on TXTs, emails, phone etc but I still don't recieved notifications of new leads. Please advise! Thanks Jeff Arndt House Facts Inspections

  Answered JMArndt 116 views 1 comment 0 points Most recent by DustiO March 2025Thumbtack Resources
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  Remove Location

  Hello! I am closing my original business location, but I want to keep the additional two locations I have established, and I want to keep my reviews. I can't find how to do that. Does anyone know?

  Answered PetSitterAmy 181 views 2 comments 0 points Most recent by DustiO March 2025Network and Collaborate
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  How do I sell my video production service here?

  Answered alexmitar 158 views 2 comments 0 points Most recent by DustiO March 2025Share Your Projects
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  How do I redeem my free gift ?

  Answered BullFrog 87 views 4 comments 0 points Most recent by DustiO March 2025Inspiration
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  Integration with multiple locations

  I am trying to find a third party integration with thumbtack to support all my locations, most integration forces me to choose one location, which integrations will allow me to pull all my leads from all my different locations using…

  Answered mgafar 203 views 2 comments 0 points Most recent by DustiO March 2025Thumbtack Resources
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  POOL PROJECT

  ALUSHIENTERPRISE LLC

  alushi 54 views 1 comment 0 points Most recent by DustiO March 2025Share Your Projects
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  Getting charged a ton, without connection or credibility for leads

  Thumbtack. We love you at times, but mostly we are starting to NOT like you. Your staff reviewing the refund requests must be sleeping or drunk to think this can fly with companies when you charge us. We are constantly (including to…

  tippingtoastmedia 116 views 2 comments 1 point Most recent by Icole20241 March 2025Business Resources
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  Struggling with Your Sliding Door? AZ Sliding Fix Can Help!

  Is your sliding door stuck, noisy, or hard to open? AZ Sliding Fix is your go-to solution for smooth, effortless doors! We specialize in: ✅ Sliding Door Repairs ✅ Track & Roller Replacement ✅ Lock & Handle Fixes Don…

  taloren 107 views 0 comments 0 points Most recent by taloren March 2025Inspiration