Thumbtack canceling request?

I was scrolling through my previous conversations & noticed one had been canceled- by thumbtack. Why would thumbtack cancel a job request? If the person wasn’t legit/got a complaint from another pro & therefore they were removed I think all other pros they contacted should be refunded. Just wanted some insight on this.


  • DustiO
    DustiO Administrator Posts: 425
    edited October 2021

    If you check your payments you'll see that this lead was refunded - same for any other pros who were contacted! Let us know if you need help with anything else - have a great day!