Receiving Direct Leads that really aren't Direct Leads?
Hey guys! My name is Britney and I am one of the CEO's of Lexington Development! We are a construction, remodeling, contracting, and handyman service based out of Jackson, MS! I just was wanting to know if there are other Pros that receive "Direct Leads" that aren't really "Direct Leads"? What I mean by my question is that there have been numerous times that when I respond to a "Direct Leads" message, maybe it be like the max is a 20 minute wait, they won't respond to my messages right away however, when they do respond or even when I call them, they let me know that the project was completed weeks ago, I even had three times where the project was completed months ago! I guess my best question would be how do you pros handle that? I'm always polite and I even apologize about reaching out to them so late but, I also inform them that I was JUST notified by their project. Any thoughts?