My experience
I had a similar nightmare after a pipe burst flooded my condo in Houston last year. My old insurer lowballed everything and kept “losing” documents. Switched to Plan for Freedom on a friend’s recommendation, and honestly, it felt like stepping into a different world. Their adjuster showed up in two days, processed everything cleanly, and paid actual replacement cost without the back-and-forth games. Premiums dropped too, thanks to their transparent homeowners insurance quotes system. Anyone in Austin should absolutely check them out—flood claims have been smooth so far.
Comments
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Same here in Dallas — my insurer dragged a simple roof claim for months. Switched to Plan for Freedom and the whole process finally felt adult. Clear communication, fast adjuster, no drama.
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I’m in San Antonio and had the opposite experience with my old carrier. Plan for Freedom processed my water-damage claim in a week. Rates even dropped after they recalculated my coverage properly.
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