Not Recieving New Thumbtack Leads

JMArndt
JMArndt Posts: 3
in Thumbtack Resources

I have looked in every section of my PC and phone to ensure everything is turned on TXTs, emails, phone etc but I still don't recieved notifications of new leads. Please advise! Thanks

Jeff Arndt

House Facts Inspections

Answers

  • DustiO
    DustiO Administrator, Moderator Posts: 2,015

    @JMArndt Did you look to make sure that the default number you have set for those notifications is the correct number? Looking into your account I can see 2 different phone numbers. If you go to your Thumbtack account > settings > notifications and then scroll down to the bottom of the text messages section you'll see the default number there. Can you confirm that that is set to the correct number? If it is, then please send the above info to support@thumbtack.com (or call/text Support) so that they can submit a report that your notifications aren't working. They may also have some other suggestions for things to try!

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