How to do a background check with Server Error

Monsound
Monsound Posts: 1
in Share Your Projects

I get a server error on my laptop and my phone whenever I try to initiate the background check. Any help?

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Answers

  • DustiO
    DustiO Administrator, Moderator Posts: 2,327

    Hi @Monsound sorry you are encountering this issue! Can you try submitting it with this link? be sure you use the correct name (spelling), date of birth, and email that match what is on your Thumbtack account so it can get linked back to it. Let me know if this doesn't work!

  • MMAZ
    MMAZ Posts: 1

    Why can't Thumbtack just fix the server error when it prompts a background check????

  • DustiO
    DustiO Administrator, Moderator Posts: 2,327

    @MMAZ I'm not sure if it's an error on our end or on Checkr's end. Are you having issues with your background check that I can help with?

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