my profile does not show up in search results

djsk
djsk Posts: 3
in Thumbtack Resources

Hi,

For DJ search in 95008 with Bollywood genre , my profile does not show up at all. I see other DJ profiles with only 2 reviews do show up.

I have read through other answers and updated my profile, targeting preferences and waited for 3 days but still no change.

Any help is much appreciated

Here is my profile https://www.thumbtack.com/ca/campbell/djs/dj-mumbai-rani/service/531450164174520324Error

Comments

  • DustiO
    DustiO Administrator, Moderator Posts: 2,327

    I will dig in a little deeper and see what I can find, but just with a quick glance, this could be due to your weekly budget setting. It looks like your max weekly budget is lower than most of the average lead prices (except for 1-hour events). If your budget is too low for available leads it can stop you from showing. You may want to play around with that weekly budget a little bit. And, I will let you know if I see anything else!

  • DustiO
    DustiO Administrator, Moderator Posts: 2,327
    edited July 28

    Ok, upon further investigation it looks like there was an issue with the background check that you completed a while back — the report was completed, but the badge didn't apply automatically due to a name mismatch (probably like a middle name that was not listed on your Thumbtack account). We got it resubmitted and the team will get the badge added as soon as possible (but it can take a few days)! You should receive an email from Checkr once your check is complete too.

    You can reach back out here if you haven't heard back in the next day or two and I can try and follow up on my end too.

  • djsk
    djsk Posts: 3
    edited July 29

    that did it ! the background check was keeping my profile out. i updated the targeting as well but im not very sure how that works, i just moved the sliders higher :) thanks a lot !

  • DustiO
    DustiO Administrator, Moderator Posts: 2,327

    Amazing, love to hear this! I am sorry that it was such a simple fix and we didn't know sooner! Let me know if you have any questions about targeting preferences/budgets/etc. Also join our CommuniTEA sessions if you can, lots of great pros there to share advice!

  • djsk
    djsk Posts: 3

    actually i would like to know how the targeting preferences + budget work. if there in an article on it pls point me to it

  • DustiO
    DustiO Administrator, Moderator Posts: 2,327

    Here is a great resource for targeting and you can find a ton more great resources in the Help Center!

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