Thumbtack removed our business page without any explanation

Vitaly
Vitaly Posts: 2
edited August 20 in Thumbtack Pro Rewards

Hello everyone! Need help!

Thumbtack deleted our business profile without any explanation at all. We have been growing the page for many years. We had over 400 five-star reviews. We spent over $70,000 on buying leads in the last 12 month. And now our account has been deleted and no one can tell us why. We have not violated any rules. What should we do and where to complain? Please help. This is an urgent and important issue for our business.

HVAC & Appliance Repair Guys
4582 Hastings Place, Lake Oswego, OR 97035
(503) 512-5900

Answers

  • Vitaly
    Vitaly Posts: 2
  • DustiO
    DustiO Administrator, Moderator Posts: 2,327

    @Vitaly When I look you up the accounts I can find are live - has the issue been resolved? If not, can you send me the email address associated with the account in question? Thanks!