Best Of
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Re: Please don’t do this
Hi @beachscribe and @marylandman , I really appreciate both of you sharing your concerns and explaining how you currently manage leads. I can understand why this feels like a major adjustment, especi…2 -
New phone call system started today
Going thru app calls. The connection between me and clients is horrible. Echos, break up , and pauses, horrible communication now. Is this because we are being recorded and thumbtack is trying to sav…1 -
Re: Please don’t do this
@marylandman we can’t opt out we’re going to have to wait for this to fail and people to stop using thumbtack pro for this to go away1 -
Now is the time to sign up for health insurance
If you - or someone you know - needs health insurance, the time to act is now: Visit HealthCare.gov today to enroll in coverage for 2021. Coverage could be cheaper than you think. Most people signing…7 -
Re: Downgrade in lead competency
request estimate is misleading because the customer thinks they are getting an estimate we are going to the home to fix the issue1 -
Downgrade in lead competency
has anyone else noticed that the quality of the customer lead has diminished? We only advertise for irrigation repair and installation which requires a license in Florida yet thumbtack allows non-lic…1 -
Re: Improving Quality of Leads
Lets take my recent refund for example. First of all I am not in the states and cant work and i get a lead while by business is on hide. Second Client sends me a notice on March 22 12:33pm and I repl…1 -
Re: The refund process is maddening at times...
@DustiO Thank you so much! I hope the review process is a little bit better because of this process.3 -
The refund process is maddening at times...
Sometimes Thumbtack gives me free leads for various things that I do, recently a lead came through and it was a free lead to me. I was able to convert the lead (awesome!), we were texting, and even h…1 -
Re: My fee is listed in my About section yet some leads don't book due to price
I agree, the way Thumback is encouraging customers to select multiple pros (without explicitly stating that the pros will be charged) is in appropriate and unethical.1
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