Best Of
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Re: Expansion
Thumbtack is a very powerful tool to generate leads, but it is still a tool and you have to do your part. From the way your profile looks, to how fast you reply and all the other steps to turn a lead…3 -
Re: Thumbtack needs to educate customers that they charge pros
When I tell customers that every pro they connected with gets charged right away just for the contact, they get this surprised look and most are upset and say they don't like that and won't use Thumb…1 -
Re: Anyone Else Struggling with Expensive Leads but No Bookings?
Beyondgazephotos stated, “Users are completely oblivious to the fact that pros get charged money for sending an inquiry. Thumbtack has no intention to correct this since they can charge whatever they…1 -
Re: Anyone Else Struggling with Expensive Leads but No Bookings?
They also now have a button to "contact these 3 pros", right below the featured pros listed across the search results page. That makes if very easy for the user to hit the "easy" …1 -
Re: Is Thumbtack doing this? Travel Agents look out for different requests that are likely same person.
This is enlightening and I have had DIRECT leads with this same wording. Wow, thank you for taking note of this!1 -
The new Phone number situation
Hi Team! Long-time Thumbtack user here and I am really concerned about not having access to real phone numbers now. I replied to a lead, paid a significant amount of money. They did not reply to my m…1 -
This needs to be removed from the user interface, or have an on/off toggle switch.
"The pro will arrive on site and provide a quote." I know Thumbtack will do nothing about this, but does Thumbtack actually believe that we drive to everyone's house or business before prov…1 -
Re: Why do we still have to pay for a lead if the customer isn’t responding back
@DerHilfer_LLC I had not thought of it like that — I can see where confusion could hit. On to problem solving. If the clients are forced to put the problem into words, instead of a few clicks…. They …1 -
Re: Why do we still have to pay for a lead if the customer isn’t responding back
@danq as a "handyman" I have to disagree. Customers rarely, or maybe I should say Thumbtack rarely applies the correct category of professional which leads to ridiculous amounts of requests…1 -
Re: What questions do you have for our senior leadership team? Ask during the Pro Summit.
we need to stop calling a lead that goes to 3-4 pros a “DIRECT LEAD” these are NOT Direct leads and they are of much LOWER value , so why are we being charged as if we’re the only pro being contacted…3
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