SUGGESTIONS (long post!)

COC_Ent_2013

I repair computers, and have been with ttack since 2013.

HERE ARE A FEW SUGGESTIONS I HAVE to make this system work better....

(1) TARGET LEADS BUDGET PREFS should have an option where you can select to NOT GET LEADS THAT COST An AMOUNT ABOVE A CERTAIN PRESET PRICE.

If am going to allow these leads to eat up my BUDGET, I should be able to choose the rate!

(2) If an opportunity is sitting up that cost alot of money, it may be for a reason! AFTER A OPPORTUNITY SITS FOR x AMOUNT OF HOURS/DAYS, LOWER * THE * PRICE !

(3) MORE THAN ONE "PRO SERVICE" entry per area of expertise SHOULD BE ALLOWED.

For the longest I have had an issue w setting my preferences for the type of work I do. In computer repair, I can either accept ALL screen repair, or none! Which Is a problem, because when people have DESKTOP computers, their 'screens" are really usually MONITORS, and that is more of a TV repair (if it is even worth repairing at all). But I CANNOT DIFFERENTIATE because the preferences do not allow it., so I have to consistently: (1) deny the "computer screen repair" that is actually a monitor (2) APPLY for a "refund" (which does not go back to the funding source, but to my "account(?)") but it should have never been charged anyway, and (3) wonder WHY I AM HAVING TO GO THRU THIS??

For I cannot blame TTack totally - WHO COULD know all of the contingencies that come w my profession? Mac and PC have different things that are either more costly to repair, or even unrepairable when compared to the other type, and MAC screens from desktops AFTER 2012 ARE VERY DIFFERENT from anything older...

ALLOWING THE ABILITY TO HAVE MORE THAN ONE PRO SERVICE for a particular service would allow the pros, like me, to specialize WITHOUT TTACK HAVING TO CONSIDER EVERY CONTINGENCY. So, for example, I could do one for Apple computers, one for PC computers. Once for laptops, one for desktops, AND eliminate of the specific things that the current preferences are NOT SETUP TO DISTINGUISH.

(I mean, EVERY TIME A PROBLEM comes up / a refund is requested, WHAT IS THE FIRST THINGS TTACK SUGGESTS?? - EDIT YOUR PREFERENCES(!)!) Even when there is not a provision to eliminate the conflict!