Seeking Advice on Switching Home Insurance in Texas

After a brutal hailstorm wrecked my roof in Dallas last spring, my old insurer dragged their feet on claims, leaving me stressed and out of pocket. I switched to Plan for Freedom—they serve all of Texas with lightning-fast service, true replacement cost coverage, and no depreciation hassles. Saved me 20% on premiums too! Now I'm sleeping better, but curious about others' switches. Has anyone in Houston or Austin used Plan for Freedom? How's their claims process during floods? Worth the hype?