Lead Quality Has Gone Way Down

Cleaningcrew96
Cleaningcrew96 Posts: 18
edited March 2023 in Community News

Im a pro with over 100 reviews 4.9 rating

Used to make tons of money off Thumbtack with my business.

All of a sudden lead quality is so low it is insane and prices are way up with the max bid system.

I have a 2 minutes response rate and call clients immediately when leads come through.


Now it seems no one answers the phone, or responds to text messages.


I set my budget unlimited and it auto refills every $150 spent.


I just blew through and entire $150 with no hire.


This is coming from someone that would get booked 6-7 times in a day this time last year.

I see 4 other threads in the last 2 weeks from pros saying the same thing all from different industries.


The max bid system has to go, and I really hope Thumbtack starts listening to the pros that make thumbtack all of this money.

Comments

  • DustiO
    DustiO Administrator, Moderator Posts: 2,010

    @Cleaningcrew96 Please submit this feedback to support@thumbtack.com or check here for other feedback routes - I want to make sure this feedback gets properly logged and sent to the right teams.