Charged twice for a direct lead

sandrak

So someone contacted me twice for a direct lead and of course I had already contacted her. I don't think I should have to pay twice.

Anyone know how I can get this second charge removed?

Thanks for any advice. I cannot get through to customer service.

Sandra

DustiO

@sandrak Have you requested a refund through the app?

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DustiO

You are welcome - be sure to add as much detail as possible to your refund request.

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DustiO

I linked the article with instructions above :)

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