This needs to be removed from the user interface, or have an on/off toggle switch.

structuralguy65
structuralguy65 Posts: 56
in Thumbtack Resources

"The pro will arrive on site and provide a quote."

I know Thumbtack will do nothing about this, but does Thumbtack actually believe that we drive to everyone's house or business before providing a quote? Can that be possible?

Some of my all time favorite customer responses:

"Thumbtack said this is free. I have to pay you?"

"I just want an inspection, and this says you charge zero dollars."

"That's false advertising. My screen is saying I won't get charged."

Comments

  • DerHilfer_LLC
    DerHilfer_LLC Posts: 118

    Welcome to Thumbtack.

    I had a User tell me Thumbtack said my services were free. No, I'll give you a free quote, but I'm not doing the work for zero dollars. This is how I pay MY bills and I can't do that if I'm paying for your materials and labor.

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