Lead/Opportunity Details Missing Web vrs App

RestAssuredHVAC Posts: 1

November 11 in Thumbtack Resources

Why do the details that the customer provided vary between the app and on the web? We have office staff that work these from a computer not a phone!!! They need to see the customer comments/message.

Web:

App:

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Answers

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  AllTime Posts: 2

  November 11

  Hi,

  I have the same problem, plus the date and time of the job does not show up on the App when viewing Opportunities.

  All-Time Weddings

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  DustiO Administrator, Moderator Posts: 2,327

  November 12

  Hi! I would recommend sending this feedback to support@thumbtack.com - I will also share with the teams. Thank you!

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  KarenS Posts: 3

  November 26

  Totally agree! Hopefully, this problem will be corrected.

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