how do i get support

@HmrDwn I am sorry that you haven't had a great experience with Thumbtack's support! You can get your past customers to leave you a review (since the only ones you can import are Google reviews). Here are instructions on how to do that!

We would love to have you join our weekly live virtual networking hour so you can meet some other Thumbtack pros and get advice and tips for success from them! We do have a few pros in the photography/videography space that regularly attend those sessions, too!

Regarding what you may read in the Community, it’s important to keep in mind that online forums tend to attract posts from individuals who are seeking help, sharing feedback, or expressing concerns. People who are having positive experiences are often less likely to post. If you have the opportunity to join a live forum, you’ll be able to connect with many professionals who are thriving and finding success on the platform. Someone from Thumbtack is always in the sessions as well, and we can answer Thumbtack specific questions. Hope to see you there!