Help for new pro

Thepowerofnow

I’ve been spending 2k

Monthly on Thumbtack for leads

Here’s what I’m facing

My ROI is very low due the Nature of junk Removal Business/leas Of thumbtack

They are always shopping for cheap

And I’m trying to get some refunds from leads that never replies

I have a bunch weekly my
response time is 5 stars

average 1 minute to 5 maximum

And I text and call immediately

And never hear anything

and of course thumbtack knows that

Thr Analytics

I hardly get some credit back

it just a lot money spent

DustiO

@junkminers11 do you have any advice for this pro, specific to Junk Removal leads/success on Thumbtack?

DustiO

@Bretdouglas @Bretdouglas67 @ShaquealThomas do you have any advice for this pro?

junkminers11

Good Morning ThePowerofNow,

I understand your frustration. Being in the junk removal business on Thumbtack for 5+ years has taught me a lot about lead generation and ROI. The likelihood of you getting refunds on Thumbtack is going to be super low. They’ll only refund in certain circumstances; many of which involve the lead not fitting your preferences. In order reduce your spending and increase your ROI I would make the following adjustments:

1.) increase your prices. Focus on clients who are looking for value and want a professional experience. Most of the companies who bottom feed on cheap leads fizzle out.
2.) Display your prices. This can deter customers who are just price shopping.

3.) Keep doing what your doing in regards to following up. I would suggest calling the leads as well. This allows the customer to hear your level of professionalism and puts a warm personalized touch on what can ultimately be a cold “numbers experience “

Hope this helps !

DustiO

Thank you so much, @junkminers11 !

Thepowerofnow

@junkminers11

I have no words to say

Thank you

Most definitely i will do what you

mentioned

Very insightful

DustiO

Love seeing this! Thank you @junkminers11 you really are the best! Miss seeing you!

junkminers11

My pleasure! Always here to help.