Questions about Thumbtack phone numbers? We’re here to help.

ArvinC

@hortinthewho Thanks for following up and sharing that example. Would you be willing to send me the customer's name, either here or in a private message? I'd like to look into the specific case and see if we can get more clarity on what happened.

I can definitely understand why that would be frustrating, especially when you're doing exactly what was expected on your end. Let me dig into it a bit and see what I can find out.